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“Thanksgiving 2013” 5 of 5 bubbles
Review of Homewood Suites by Hilton Albany

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Homewood Suites by Hilton Albany
Ranked #3 of 50 Hotels in Albany
Certificate of Excellence
Albany, New York
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Thanksgiving 2013”
5 of 5 bubbles Reviewed January 8, 2014

My family has celebrated holidays here for the past couple years. Again, I can't say enough about the service, cleanliness and hospitality. They served a Thanksgiving dinner with roast turkey, all the trimmings and a fine assortment of desserts. I give a special kudo to Terry who heads up the dining room. Knowing that we were attending with our wheelchair-bound daughter, she reserved a table for us, then even fixed a plate of sliced turkey in case we wanted to make sandwiches later. The following morning, we were personnaly greeted by the general manager, Bob Huber. As we commented on the beautiful Christmas trees that adorned the lobby area, he mentioned that they also put a tree in the rooms of their clients who stay on a long-term basis due to temporary job relocation or loss of housing due to disastrous weather. I really am grateful to Sales Director, Jean, who initially introduced me to the Homewod Suites. They really do make everyone feel at home.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank anonymousbuthappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Manager at Homewood Suites by Hilton Albany, responded to this review, January 18, 2014
We are in the business of being hospitable. That is what we do and who we are and nobody represents that bette than Bob and Jean. Everyone here at the hotel feel they are number one in their positions and it is nice when a guest recognizes that also. Thank you!
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1,207 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Spanish first
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English first
Wyckoff, NJ, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 8, 2014

Very well maintained hotel with nice size suites and great amenities. Beds and TVs are excellent. Complimentary breakfast is very good. Our room had no issue with noise from airport or Northway. Location is very convenient to restaurants and shopping.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Manager at Homewood Suites by Hilton Albany, responded to this review, January 18, 2014
Thank you so much! Your review is much appreciated. Hopefully we will see you again when passing thru Albany.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY, United States
2 reviews
5 of 5 bubbles Reviewed January 6, 2014

We stopped last minute while passing through. I loved that the hotel was friendly and clean. Also that the staff was very helpful with the many dinner options on the road. The pool was clean for my children and the breakfast was exceptional.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Holly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Manager at Homewood Suites by Hilton Albany, responded to this review, January 7, 2014
Simple and to the point! Thank you for taking the time to write a review and staying with us. We hope to have the good fortune to accommodate you again really soon.
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Albany, United States
1 review
5 of 5 bubbles Reviewed January 6, 2014

This was my first time staying at a Homewood Suites and was really impressed with the suite and the accommodations. I was also impressed with the staff and they way I was treated. I would definately recommend this place to my family and friends.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Juan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Manager at Homewood Suites by Hilton Albany, responded to this review, January 7, 2014
Thank you for taking the time to write a review. We hope you recommend us to "All your family and friends". I am glad it was your first time staying at a Homewood Suites but I sure hope it will not be your last. We hope to see you again really soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
Level Contributor
9 reviews
4 hotel reviews
5 of 5 bubbles Reviewed January 4, 2014

I've been staying at this hotel an average of 87 days a year for the past 7 years and would like to say that it excels in all categories you can think of for a home away from home. I've stayed in hotels of all different star ratings (including no stars) on five different continents and have observed that the thing that distinguishes the best hotels from others is Attention to Detail.

This factor is clearly a tangible focus of the management and staff at this hotel. In addition to all the listed features, they have spent time thinking about the guest's experience, and they have made an effort to go above and beyond to make that experience better. The facility is top notch, but the staff's Attention to Detail is what sets Homewood Suites by Hilton, Albany NY above all others. It is the reason I return again and again.

Room Tip: If you like to open the windows in the summer and don't like traffic noise, ask for a room that...
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  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank trippingout20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Manager at Homewood Suites by Hilton Albany, responded to this review, January 7, 2014
Thank you! WOW is how I feel reading your comments. It is reviews like this that keep us doing what we do and enjoying it so much. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miontreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 3, 2014

My Wife, Son and I were on our way back to Montreal and decided it was better to stop for the night then risk driving through a blizzard on the road ahead. We saw the Hotels sign and decided to stay the night. I must say from arrival to departure it was a really great experience. Spacious, cleanroom with lots of plugs on top of the night stand. We recharged all our cell phones, iPads and my sleep Apnea machine without unpluging the clock radio or crawling behind the night stand or bed. Beds were excellant for our backs and the bedding was very good. The staff was curtious and very helpful. Will definetly return!

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Ernest S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Manager at Homewood Suites by Hilton Albany, responded to this review, January 7, 2014
Thank you for taking the time to write a review. I am so glad you were able to spend the night with us and just relax. We have added extra electrical plugs in the rooms to accommodate all the new devices that everyone seems to have. I agree that it makes it very handy and convenient.. We hope you will stop by again and stay with us if you are ever passing thru Albany.
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Coatesville, Pa, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 2, 2014

We recently stayed in a 2 bedroom/2bath suite at the Homewood Suites Hotel in Albany, New York. I can't say enough positive things. The room suite was very spacious and clean (we have also stayed in a one bedroom suite which is equally as nice.) It felt much more like a terrific apartment than it did a hotel - that's how "homey" it is. The housekeeping staff keeps everything sparkling clean. The two meals a day are really terrific - many choices for all types of tastes. One thing for sure - you won't go away hungry. Very worth the money. Can't recommend highly enough. If you are lucky enough to stay at the Albany Homewood Suites be sure to say hello to the General Manager, Bob Huber. He is the best hotel manager you will ever meet......I have met many good and not so good managers and he is positively the best. His excellence is reflected through his outstanding staff. Very helpful and friendly. Keep the place sparkling - I even saw one housekeeping person polishing up a hall phone....When is the last time you saw that!

  • Stayed December 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Deborah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Manager at Homewood Suites by Hilton Albany, responded to this review, January 7, 2014
Thank you for you very nice review. As I have said to others in the past we agree that Bob Huber is the best manager out there. I love that you used the word "homey" to describe our hotel because that is just the feeling we want all of our guests to experience. Hopefully we will have the good fortune to see you back with us again really soon. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Albany

Property: Homewood Suites by Hilton Albany
Address: 216 Wolf Rd, Albany, NY 12205-1116
Phone Number:
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Albany
#1 Family Hotel in Albany
#1 Business Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Albany 3*
Number of rooms: 133
Official Description (provided by the hotel):
Homewood Suites by Hilton Albany is an all suite hotel that caters to the guest staying 5 or more consecutive nights but is absolutely perfect for the traveler that only needs a night or two. All suites include a kitchen with a full-size refrigerator, microwave, twin burner stove top, dishwasher, garbage disposal, and all pots, pans, dishes, glasses, and utensils. Our rate includes a full hot breakfast buffet, seven days a week, and a dinner buffet including salad bar and beer, wine, and soda Monday through Thursday evenings. We have a beautiful heated indoor pool and hot tub, an outdoor basketball court, a newly remodeled 24-hour fitness center, BBQ gas grills, complimentary washers and dryers, and a well-stocked 24-hour suite shop (convenience store). ... more   less 
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Also Known As:
Homewood Suites By Hilton Albany Hotel Albany
Homewood Suites Albany
Homewood Albany
Albany Homewood Suites

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