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“Good value, very nice facility”

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Homewood Suites by Hilton Albany
Ranked #2 of 50 Hotels in Albany
Certificate of Excellence
Reviewed June 6, 2011

Pros: Large suite
Fully stocked kitchen
Comfortable furniture
Convenient location
Very clean
Nice lobby
Cons: A fair amount of noise from Wolf Road and the Thruway
Beds too soft
They have those blue-ish energy-saver lights. A warmer color would be nicer.
All thing considered I would definitely stay here again.

  • Stayed: June 2011, traveled on business
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Thank LIGrammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded June 19, 2011

Thank you for your review. Your opinion of our hotel is quite favorable but I'm sorry that you think the noise from Wolf Rd and the highway is too loud. As an airport hotel, we were built with the best designed noise-reduction construction materials and usually have no issues with exterior noise. However, as I stated earlier, your review is great and we truly appreciate you taking the time to tell everyone about us!

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1,264 - 1,270 of 1,380 reviews

Reviewed June 1, 2011

The staff was extremely nice and helpful, the rooms were very nice, spacious, clean and updated, and the breakfast was fantastic. There were burners, refrigerator, dishwasher, utensils, glasses, etc. in the room. We would stay here again in a heartbeat.

Room Tip: The first floor rooms have very high ceilings.
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  • Stayed: May 2011, traveled with family
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Thank lillianbroderick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded June 2, 2011

Your review is very much appreciated. Thank you for such great comments. We know that you have taken time out of your day to write this and cannot thank you enough.

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Reviewed May 23, 2011

Booked a one bedroom suite at a AAA Friday evening rate of $134.00 plus taxes. The one bedroom suite accommodation was configured in a format of a separate sleeping room furnished with a comfortable king bed and adjacent bathroom. The living space and kitchenette are in an adjacent room and appointed with a sleeper sofa, arm chair, coffee table, large flat panel TV on a chest of drawers and a two seat dining table/workstation. The kitchen is completely furnished with the requisite appliances and tableware.
The common areas of the facility are impressive and include a tastefully appointed reception area and a large lounge with fireplace and large panel TVs which also serves as the complimentary breakfast buffet service station and dining area. Located immediately off the lounge is an impressive open-air center court patio and covered BBQ facility off of which are the location of the pool and fitness center. There is a business center and the rooms have excellent complimentary internet connectivity.
The hotel is located in the Wolf Road retail and office campus which includes the Colonie Center mall and numerous chain casual dining alternatives.
The only negative was our request for a non-smoking room was not satisfied. Upon check-in, our accommodation reeked of stale smoke and the room had either not been properly cleaned prior to its designation as non-smoking or the prior guest(s) ignored the non smoking guideline which the housekeeping staff chose to overlook when servicing the room prior to our arrival. Given the fact we were only staying one night, we elected to not request another room. I did report it to the front desk staff upon checking out for which an apology was extended; however, the incident points to a lapse in housekeeping quality control which was a surprise when viewed in the context of the meticulous maintenance and housekeeping experienced throughout the facility. Perhaps it’s time for Hilton to designate all of their properties as non-smoking!
The overall experience at Homewood Suites, Albany was very favorable and it is an excellent alterative for a stay in the Albany area.

  • Stayed: May 2011, traveled as a couple
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Thank NewJerseyMember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded May 24, 2011

Thank you so much for taking the time to review us here. We really appreciate all of your comments. I want you to know that I spoke with you on the morning of your departure and first heard of the odor problem at that time. I am still very surprised and sorry that you experienced such an odor, especially in what was designated as a non-smoking room. We will most certainly strive to do better when inspecting our rooms. I do appreciate you making us aware and I only hope that based on your other very positive comments, you give us another opportunity.

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Reviewed May 11, 2011

Prefessional freindly staff. Clean comfortable rooms. Great evening meals with beer and wine. What more can you ask for?

Room Tip: I havent had a bad room and I stay often!
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  • Stayed: May 2011, traveled on business
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2  Thank Gtxtrem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded May 23, 2011

We thank you so much for your review. Our employees here are all hard working and dedicated to their work and this hotel and it shows when guests like you post such wonderful things about us. We appreciate you taking the time to do so. Thank you, again.

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Reviewed April 23, 2011

Staff from top to bottom cannot do enough to please you. An excellent value with full breakfast and dinner included. Great location. The only place I would stay in Albany.

  • Stayed: April 2011, traveled with family
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Thank laltshul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded April 27, 2011

Thank you. Reviews like this make our jobs so much fun and rewarding. It feels so good to know that our hard work does not go unnoticed.

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Reviewed April 20, 2011

The hotel is always clean, the food of good quality, and the helpfulness and professionalism of the staff sets the Homewood Suites in Albany apart, Matt Cudemo, Robert Huber all the way to the kitchen and housekeeping staff.

  • Stayed: January 2011, traveled on business
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Thank mike7569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded April 27, 2011

Thank you for your very nice comments about the hotel and our staff. We do ALL work very hard and when a guest takes the time to recognize us for it, we couldn't be more grateful. Thank you, once again.

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Reviewed April 16, 2011

My husband and I stayed at the Homewood Suites for the first time April 15, 2011. As we are both fans of the Hilton Hotels, and did not have a reservation upon arriving in Albany, we passed the Homewood Suites and decided to check it out. We were both pleasantly surprised to find the rates were reasonable and the room (King Bed Suite) was what we received, was without a doubt one of the nicest places we have had the pleasure of staying in. The decor was tastefully done, the bed was extremely comfortable and the staff excellant.
Upon entering the room we found a complete unit including a kitchen fully furnished, a living area complete with a sofa (Bed), flat screen television and free laundry. The hotel staff even included the laundry detergent, complete with fabric sofener. I would rate this hotel as the best we have ever stayed in. Since our retirement last year, both of us have done quite a bit of travel and rate this hotel as the best ever.

Room Tip: Any room in this hotel would be the best room
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  • Stayed: April 2011, traveled as a couple
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Thank DaveyBbradco1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodAlbany, Manager at Homewood Suites by Hilton Albany, responded to this reviewResponded April 27, 2011

We are quite impressed with your review of our hotel. Thank you for taking the time to share your thoughts on such a stage as this. I hope that we see you again on your next trip through Albany.

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Additional Information about Homewood Suites by Hilton Albany

Address: 216 Wolf Rd, Albany, NY 12205-1116
Phone Number:
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Albany
#1 Romantic Hotel in Albany
#1 Family Hotel in Albany
Price Range: $140 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albany 3*
Number of rooms: 133
Official Description (provided by the hotel):
Homewood Suites by Hilton Albany is an all suite hotel that caters to the guest staying 5 or more consecutive nights but is absolutely perfect for the traveler that only needs a night or two. All suites include a kitchen with a full-size refrigerator, microwave, twin burner stove top, dishwasher, garbage disposal, and all pots, pans, dishes, glasses, and utensils. Our rate includes a full hot breakfast buffet, seven days a week, and a dinner buffet including salad bar and beer, wine, and soda Monday through Thursday evenings. We have a beautiful heated indoor pool and hot tub, an outdoor basketball court, a newly remodeled 24-hour fitness center, BBQ gas grills, complimentary washers and dryers, and a well-stocked 24-hour suite shop (convenience store). ... more   less 
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Also Known As:
Homewood Suites By Hilton Albany Hotel Albany
Homewood Suites Albany
Homewood Albany
Albany Homewood Suites

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