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Hampton Inn & Suites Albany - Downtown
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Reviews (1,109)
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749 - 754 of 1,109 reviews
Reviewed April 16, 2014

Wow, what a weekend! And what fantastic staff at the Hamton Inn and Suites Albany-Downtown! I cannot speak highly enough of the service our groups received over the course of our 4-day event. I always expect clean, comfortable rooms at a Hampton Inn, and this facility was no exception. What WAS exceptional was the manner in which personnel, from the valet parking attendants to the hotel managers, responded to and met every request made of them. In many cases they made suggestions to our function organizers which enhanced our experience and stay. What a welcome change from the ordinary hotel experience. Cudos, and many thanks to Meghan and the entire staff - we are looking forward to our return in 2015! - Barbara W

  • Stayed: April 2014, traveled on business
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Thank 796barbaraw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this reviewResponded May 2, 2014

Thank you SO much, Barbara, for taking the time to review the Hampton Inn & Suites Albany Downtown!
I am so glad you had such a wonderful stay, this is exactly what we strive for and I'm thrilled that everything exceeded your expectations! I will be sure to pass along your kind words to our staff! We loved the opportunity to work with you, you all were such a joy and we loved having your beautiful voices fill our hallways! We are already excited to welcome you back next year!

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Reviewed April 15, 2014

Many thanks to the staff of the Hampton Inn and Suites and Albany for doing such an excellent job this past weekend. As another reviewer stated "it's no small task to accomodate and provide such great service to a large group, BUT YOU DID!" The rooms were spacious and clean, the staff was friendly and helpful at every turn. When we arrived we needed a refrigerator to store food for a special diet and within 10 minutes one was delivered to our room. The breakfast was plentiful and the breakfast staff was friendly and was always asking if there was anything that they could do to be helpful. The staff welcomed all of us with open arms, taking pictures of us before and after our competition and rejoicing with us as we won our medals. Many thanks from another happy Sweet Adeline!

  • Stayed: April 2014, traveled on business
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Thank Denden2264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this reviewResponded May 2, 2014

Denden2264,
Thank you so much for your kind review and for staying at the Hampton Inn & Suites Albany Downtown! I am so glad you enjoyed your stay, but even happier that you had such a good one and that everything was to your liking. We were so thrilled to have you all here, it was such a fun and memorable weekend for all of us! Thank you for taking the time to review us and we look forward to having you back next year!

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Reviewed April 14, 2014

It's no small task to accomodate and provide great service to a large group but you did. Service is friendly and prompt. Rooms were comfortable. Staff bent over backwards to see that needs were met and having breakfast provided was especially welcome and very good. Thank you from a Sweet Adeline.

  • Stayed: April 2014, traveled on business
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Thank Dottie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this reviewResponded May 2, 2014

Thank you so much for your review, Dottie!
We really appreciate you taking the time to review the Hampton Inn & Suites Albany Downtown! We truly loved having you all here, you were all such a joy! Thank you for all your kind words and see you next year!

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Reviewed April 5, 2014

I have stayed here before and was impressed. This return trip did nothing to chnage that. Quick check-in. Front desk staff extremely friendly and helpful. Free wi-fi and free breakfast. Comfortable beds and clean rooms. Tip: If you need to be close to ice or vending machines, get a rrom on an even numbered floor. No ice/vending on odd numbered floors.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Hampton
Thank rxman48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this reviewResponded April 21, 2014

Thank you for your review, rxman!
We are so glad that you enjoyed your stay and even more that you've visited the Hampton Inn & Suites Albany Downtown before! We are thrilled that everything was up to your liking and that you found your room both comfortable and clean; I will be sure to thank the housekeeping staff on your behalf.
Please come back and visit us again soon, we truly appreciate you choosing to stay at the Hampton Inn & Suites Albany Downtown!

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Reviewed March 31, 2014

We had a night in Albany when changing trains from the Lake Shore Limited to the Adirondack and chose this hotel being reasonable distance from the station and good reviews. We were very happy with our choice. We asked for a room high up to get a view and were given a pleasant, good sized room, very clean. There was always fruit and coffee available in the lobby. Breakfast in the morning was good and plentiful. There is public computer access. We knew nothing about Albany but reception gave us a map and we went exploring. A bit of a climb up the hill and you come to the Government buildings area - well worth a look around. If you are coming from or going to the station be wary of the taxis. The driver hung around for ages trying to pick up another fare despite the supervisor telling him to move on. They have a weird way of charging by zones and it was $15.75 for a 5 minute drive On the return to the station in the morning that driver tried to charge us double until we disputed it. The supervisor told us it was because he didn't know we were in the same family (husband and wife) so was charging for 2 separate rides!

Stayed: June 2013, traveled as a couple
Thank Adrianne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this reviewResponded April 18, 2014

Thank you for your review, Adrianne!
I am so glad that you chose to say with the Hampton Inn & Suites Albany Downtown and thank you for taking the time to review us! I am glad that you had a great stay and that you enjoyed your room and got to experience Albany a little bit! I'm sorry that you had a few issues with the taxi services in Albany, but it sounds like you were able to handle it well!
Thank you so much for choosing to stay with us, and I hope you return soon to visit us; we truly appreciate it!

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