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“Geat hotel and service” 5 of 5 stars
Review of Hampton Inn & Suites Albany - Downtown

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Hampton Inn & Suites Albany - Downtown
Ranked #10 of 50 Hotels in Albany
Certificate of Excellence
GreenLeadersBronze level
Northumberland
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Geat hotel and service”
5 of 5 stars Reviewed October 16, 2013 via mobile

We stayed on the 10th of Oct for just the one night but wish we could have spent longer, service was excellent, room was clean and fresh with very comfortable bed, good restaurant with varied menu, central location completed what we needed.
Plus point was when I left my mobile, Jennifer Cunningham the sales manager arranged for FedEx to deliver it to me within a few days of leaving, great service.

Stayed October 2013, traveled as a couple
Helpful?
Thank g4wmq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom M, Front Office Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, October 20, 2013
Greetings g4wmq,

We are happy to hear about your recent stay. We are happy to know that you enjoyed your stay and found the service to be excellent. I will let the housekeeping and maintenance staff know that you found the room to be clean and fresh with a comfortable bed. I am pleased to find out you received your phone. Thank you for your review, it helps us know how we are doing in serving our guests. We look forward having you stay with us again in the future, hopefully for more than one night.
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871 reviews from our community

Traveler rating
    426
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    94
    49
    29
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Virginia
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed October 14, 2013

Great location, close and convenient to I-787.
Very clean, great service, amazing breakfast. Valet parking included as a service, with a $12 fee. All staff were very friendly. Elevator service was fast as we never waited very long for an elevator. Room was very clean and quite. The HVAC was perfect and functioned as expected.
The entire visit was as expected of Hampton Inn & Suites!
Strongly recommend!

Room Tip: Upper floors are best due to possible city noise.
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank m98cox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom M, Front Office Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, October 16, 2013
Good day m98cox,

Thank you for your kind review. I am proud to know that all our staff were very friendly and that you found the hotel rooms to be very clean. We look forward to having you stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irmo, SC
Level Contributor
167 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed October 14, 2013

A good hotel, desk personnel were very nice and helped me find cold medications within walking distance. I was on the top floor and the elevators were very noisy - I was two rooms away and kept the fan running but without the fan I could hear the machinary very clearly. Not sure if this was just the top floor but it was certainly noticable. Breakfast was Hampton Inn standard. Parking behind the hotel was very convenient and the attendants retrieved my car quickly (without a mandatory call ahead).

Room Tip: Ask to stay away from the elevator - especially if you are on the top floor.
See more room tips
  • Stayed October 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank seeking_direction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom M, Front Office Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, October 16, 2013
Good morning Passin_thrulrmo_SC,

Thank you for your review. I a glad that you were please with the hotel and our staff. I do apologize for any inconvenence that the elevators may have caused. I will check with our head of maintance to see if there is anything we can do for any future guests. We hope you will return in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 14, 2013

This review forms part of a Cosmos tour we took to view the autumn foliage in New England.
This was probably our best hotel ? no complaints. Bed shower etc all excellent along with complimentary breakfast and hotel itself seems well located ? Not much time in Albany but would come again and stay here.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank JustaRealisticCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom M, Front Office Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, October 16, 2013
Cheers JustaRealisticCouple,

Thank you for your kind words. I hope your tour through the autumn foliage was great! We are very proud that you said we were probably the best hotel on the tour. We look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farnborough, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 12, 2013

A good central location with big rooms and comfortable beds. Valet car park on site (at extra cost). Free breakfast with a good selection was available during my stay. Recommended. I would stay again.

Stayed September 2013, traveled on business
Helpful?
Thank JeremyHarpham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom M, Front Office Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, October 16, 2013
Greetings JeremyHarpham,

We are happy to know that you found our rooms big and our beds comfortable. All our guest have the option of our complementary breakfast and we are overjoyed to know that you approved of the selection. Thank you for your recommendation and we look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yonkers, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 11, 2013

My business booked this for me. Great hotel and the Empire Floor for women is fabulous. It little difficult for walking because it is at the bottom of the hill from all the sight seeing around the capitol building.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank colleen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom M, Front Office Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, October 12, 2013
Good day Colleen L,

I am glad to hear that you enjoyed your stay with us in downtown Albany. I will pass along your wonderful comments to the entire staff. We look forward to welcoming you back to Albany and to the Hampton Inn & Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 7, 2013

An average hotel. Nothing special, but a good location and a decent price. If you are sensitive to mattresses, I felt the mattress was too firm. Maintenance of the room could have been better. Typical breakfast buffet - nothing exciting.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Retired6years
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom M, Front Office Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, October 10, 2013
Good afternoon,

Thank you for your suggestions on how to better meet the needs of our guests. If there is anything that we can do for you, please let us know. Our phone number is 518-432-7000. Hope that you enjoyed the Albany downtown area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Albany - Downtown

Property: Hampton Inn & Suites Albany - Downtown
Address: 25 Chapel St, Albany, NY 12210-2733
Phone Number:
Location: United States > New York > Albany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Albany
#5 Business Hotel in Albany
#6 Family Hotel in Albany
#8 Romantic Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
Number of rooms: 165
Official Description (provided by the hotel):
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 
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Also Known As:
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn And Suites Albany - Downtown
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn

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