Stayed here on our recent trip. All best rated hotels were booked, as we were booking on a short notice. Found this one - read all the reviews, no horrible stories here. Booked it. Upon arrival was greeted by Bonnie (Sat Jul 28) - lady with an attitude. We were treated with such contempt mixed with rudeness, that is hard to imagine this type of behaviour in this day and age. Either this hotel is absolutely packed 365 days per year and Bonnie was instructed to beat customers with an ugly stick, or this lady hates her job, or maybe had a rough day at home. It was hard for me to comprehend that while I am paying her wages by staying at this dump, she would "chew the hand that feeds her". Aside from worn, stained, dirty carpets, no elevator to the second floor, loud AC unit in the room, the actual room was not too bad. Breakfast room was on a small side, but breakfast was OK (usual continental menu - waffles, English muffins, coffee, two kinds of cereal, and juice machine). Location is convenient - across from the Mall, many restaurants nearby, close to highways. However, the reception was so chilly, that I would not consider this property, even at half the rate - I can't stand rude people with attitude. I should have picked a different hotel.
- Official Description (provided by the hotel):
- Great Location, AAA Approved, Friendly Staff, Albany Airport, State Capital, SUNY, RPI, Siena College, Saratoga Race Track, Cooperstown & many Hospitals are only minutes away. Colonie Center Mall accross the street...Regal Theaters, Barnes & Noble, Macy's, Sears, Christmas Tree Shop, LL Bean, Cheesecake Factory, PF Chang's, Buca diBeppo, Chile's, Hooter's, IHop and Dunkin Donuts are all with walking distance. ... more less
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- Also Known As:
- Travelodge Inn & Suites Albany Hotel Albany
- Albany Econo Lodge
- Econo Lodge Albany