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“No good” 2 of 5 stars
Review of Days Inn & Suites Albany

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Days Inn & Suites Albany
Ranked #41 of 50 Hotels in Albany
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468 reviews from our community

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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Rochester, New York
1 review
1 of 5 stars Reviewed July 7, 2014

My hotel room was disgusting!! My mother and I intended to stay in Albany for the weekend (Friday thru Sunday) and booked a room at this hotel for two nights. When I walked in the lobby it had an awful odder and I should have never checked in.

When we got to our room we couldn't even open the door without kicking it. The smell of the room was a mix between old AC, dust, wet dog and mold. The carpet looked like it hadn't been vacuumed in weeks. There was mold growing in the sink.

We tried to make the best of the situation, but after 3 hours we could not stand the smell any more. We made other arrangements and went to the lobby to check out. The only nice thing about this experience that was nice was the kind young lady at the front desk who seemed truly sorry for the poor room. The hotel manager, Syeda, was completely useless. It took the front desk calling her, in her office, three times before she would even speak to us on the phone. She was rude and never apologized for the poor room conditions. She offered to put us in another room, but we didn't feel comfortable staying in any rooms in that hotel. They said they wouldn't charge us for the second night but since we had already "been checked in for 4 hours" they wouldn't refund us. That was a lie, we had not been there for four hours and we have the paperwork THEY GAVE US to prove it.

I was completely disappointed with this experience. We had to cut our trip short and it took me and hour and a half on the phone with expedia.com, to get our money refunded.

Never again.

  • Stayed July 2014, traveled with family
    • 1 of 5 stars
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
    • 1 of 5 stars
    • 1 of 5 stars
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Albany

Property: Days Inn & Suites Albany
Address: 1606 Central Avenue, Albany, NY 12205
Phone Number:
Location: United States > New York > Albany
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 50 Hotels in Albany
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Albany 2*
Number of rooms: 109
Official Description (provided by the hotel):
We are a newly renovated property with 2 buildings - The suites are all interior entrance and the Standard rooms are exterior entrance. The pool and breakfast area are both in the suites building - The suites offer upgraded amenities and some have a twin size pull out sofa bed. The standard building has two floors - no elevator. ... more   less 
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Also Known As:
Baymont Inn And Suites Albany Hotel Albany
Comfort Inn Albany
Albany Comfort Inn

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