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“Terrible!!”

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Days Inn & Suites Albany
Ranked #40 of 50 Hotels in Albany
Philadelphia
1 review
“Terrible!!”
Reviewed March 6, 2013

Domt not stay at this hotel. We got to our room & our tv didn't work. As we are waiting for someone to repair it we notice the rest of the room is dirty. Then they changed our room and the bathroom was dirty.there was a basketball team staying in the hotel on the same floor and all they didn't was run through the hallway all night

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Ajanee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashok A, General Manager at Days Inn & Suites Albany, responded to this review, March 26, 2013
Dear Ajanee,
Thank you for taking the time to send us your review. I ensure you that I have spoken to both departments and we developed a better system to inspect our rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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510 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 6, 2013

We stayed here with a group in town for a volleyball tournament. The first room I was given wasn't ready. The shower handle was on the bathroom counter along with a can of WD40. Clearly, they were in the middle of fixing it and just left. The room wasn't clean either. The second room was freezing when I entered because a window was left open. I thought that the room was fine until my husband arrived on Saturday night and discovered a pair of boys' briefs had been left tucked back near the sofa. I heard of other people having problems with their rooms as well. Not that I used it, but the Hot tub wasn't working and no one was working on the weekend we were there.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rain63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashok A, General Manager at Days Inn & Suites Albany, responded to this review, March 28, 2013
Dear Rain63,

thank you for letting us know where we failed I ensure you that I have spoken to my housekeeping and maintenance department that these events will not happen again.
We strive to do the best we can at all times
Peter Heintze.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 21, 2013

This place was dirty. The bathtub had hair in it. We found a used pair of women's underwear in the room behind the chair. We changed rooms but the next was not much better. The hot tub actually had dirt floating all around the edges. The only staff that was friendly was one of the women who puts out the breakfast.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank EddieKathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashok A, General Manager at Days Inn & Suites Albany, responded to this review, March 29, 2013
Dear Eddie & Katie,
Let me apologize for the inadequate stay that you had. The issues have been addressed. I am glad that you enjoyed our Continental breakfast.
Peter H.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 20, 2013

Stayed one night in this hotel through Hotwire.com. I don't remember what the rate was but it was cheap. The first room we were given had an unmade bed. I went back to the desk and was promptly given a new room.

Pros: Clean, pest free, decent shower, not bad bed

Cons: needs some cosmetic updates

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashok A, General Manager at Days Inn & Suites Albany, responded to this review, March 26, 2013
Dear Kristen H.,

Thank you for your review, and we hope to see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Albany

Property: Days Inn & Suites Albany
Address: 1606 Central Ave, Albany, NY 12205-2404
Phone Number:
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 50 Hotels in Albany
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Albany 2*
Number of rooms: 109
Official Description (provided by the hotel):
We are a newly renovated property with 2 buildings - The suites are all interior entrance and the Standard rooms are exterior entrance. The pool and breakfast area are both in the suites building - The suites offer upgraded amenities and some have a twin size pull out sofa bed. The standard building has two floors - no elevator. ... more   less 
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Also Known As:
Baymont Inn And Suites Albany Hotel Albany
Comfort Inn Albany
Albany Comfort Inn

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