Stayed here before. I'd say the breakfast people changed, not for the better. A person of color made an order and the cook made something he did not order. I asked for two bacon two sausage and only got sausage. When the other gentleman's order was done, there were only two people in the breakfast area, one with his food, one man waiting. Since the order was incorrect, he turned it back. I mention to the waitress he made the order and the waitress said that people order dishes and turn it away. Then maybe your cook is cooking the incorrect order? My order was served incorrectly. To boot, sat down, looked down and saw an ant trail to some food in the eating area. I take pictures and tell the server I'm moving. She says what? YOU HAVE ANTS. The waitress tried to blame the night cleaning crew, but funny, I saw other food items on the floor without ant trails. I need the health department number, this is not funny. Poor food handling and service. If I could give this place a negative number, I would.
- Official Description (provided by the hotel):
- Come experience the exceptional service of the redesigned Hilton Garden Inn® Albany Airport. Our first class New York hotel is surrounded by the Adirondack Mountains and is just a half mile from the Albany International Airport. We offer our valued guests complimentary airport shuttle service and onsite parking. Whether you’re here for business, a wedding or a leisurely New York getaway, you’ll appreciate our ideal Albany location near area universities and New York youth sports venues. Guests staying at the Hilton Garden Inn Albany Airport Hotel also enjoy easy access to downtown Albany, the National Baseball Hall of Fame, Saratoga Race Course and Times Union Center.Our Albany airport hotel offers refreshed accommodations, warm hospitality and thoughtful amenities. The modern concept at our beautifully remodeled hotel includes private seating areas equipped with LCD TV's, an outdoor patio featuring a fire pit, a chic new restaurant with a one of a kind menu and a trendy lobby perfect for gathering with colleagues, friends and family. The Albany, New York Hilton Garden Inn creates an atmosphere perfect for business and leisure travelers alike. ... more less
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- Also Known As:
- Hilton Garden Inn Albany Airport Hotel Albany
- Hilton Albany
- Albany Hilton