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“What a dump! They still have mice!”

State Street Mansion Bed and Breakfast
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State Street Mansion Bed and Breakfast
Ranked #5 of 6 Albany B&B and Inns
Reviewed July 23, 2009

The property changed hands in July of 2009 so one might be hopeful that things will improve at this property but when I visited there in late July, things were still rather bad. On the bright side, there is a wonderful woman employee that seems to take care of most of the operations and she worked for the previous owner and now works for the new owner.

Many of you can stop reading after you read the next sentence: I saw a mouse in the hallway on the second floor.

On the bright side, the location is great and the building is a marvelous historic structure. We had a foam mattress that while cheap was comfortable. The wireless Internet worked well but you will have to ask for the WEP key, that info was not in the room nor offered until requested. Even then it was slightly inaccurate and I had to figure out myself that I had to drop the () signs and dashes from the password provided. The towels do seem to have improved compared to the experience of previous reviewers. That is about all the good things you can say about the property. The hallway carpet is worn. The furniture is shabby. The breakfast was the bare minimum and no tea or granola was served. The back of the property where parking is provided is littered with junk and basically looks like hell. The shower in room 10 where we stayed was shoehorned into a closet and was across the room from the sink and toilet. Tiles in the bathroom were loose and the vanity under the sink was chipped and generally falling apart. The AC unit worked well but was not properly installed into the window so there were gaps around it. Two TV remotes were left in the room but one was for a Satellite TV system that was no longer installed. The TV while large was old and dim. The remote for that TV did not have batteries in it (but they were provided when we asked.) There was a VCR unit on top of the TV that was not hooked up. No DVD player was provided. No phones in the room and no one easily available to help with questions. You better have a cell phone if you want to contact the woman on duty. And when you called, she never answered but you had to leave a message for them to call you back. She did always call back right away. We paid $125 plus tax for a room with two full size beds. You would have to be crazy to stay at this hotel if you had any other choice.

  • Stayed: July 2009, traveled as a couple
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Thank jpcharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (15)
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9 - 15 of 15 reviews

Reviewed May 18, 2009

Although we had our doubts when the lady meeting us at the entrance knew nothing about the area or how to get to the Times Union Center; and when we asked when breakfast is served, and her answer was "whenever you want - it's all here already", we were still willing to give the place a chance. The breakfast area was stark, furnished in chrome, diner-like furniture, and all the items were already in place the night before for the guests to warm up. But, we figured ours was a short stay to see a concert at the Times Union Center. However, when we went upstairs to our room, a large, dark colored mouse ran across the floor. When I pointed out the problem to the lady (we later found out she was the innkeeper's mother), her only response was, "Well it is an old house". We requested a refund and left immediately. She did comply with our request. But compared to other B & B experiences, this was horrible.

  • Stayed: May 2009, traveled as a couple
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Thank rochestertraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2007

Just a quick email to thank you so much for your wonderful hospitality when I stayed with you about a week ago. You have a beautiful establishment and I can honestly say, that I enjoyed my stay! I will certainly have no hesitation in recommending your lovely B&B. The bay window while enjoying breakfast was wonderful!
Best wishes for a successful 2007.
Yours sincerely,
Mark Singleton

  • Stayed: April 2007, traveled on business
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2  Thank PoliticallyCorrect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2007

I have stayed in bed and breakfasts so know what to expect, however this was an experience I will never repeat, even if paid.

The room was a so called cheaper room rate. The large window was covered with blue cloth at the top and opaque plastic bags type material below. A staple gun was the means of keeping this attached to the wooden framework. Broken wooden blinds. The effect of this is that I had constant interrupted sleep during the period of days I was there as there was constant light coming through the window which was very near the bed. I pointed this out to the owner on the first night and he said that I would have no problems sleeping at night as there were no street lights. That was untrue! Add to that the rustling of the plastic bags or whatever it was. Why didn't I move to another B & B or hotel you might ask? Well nothing else was available. When I first saw the room I asked about another room. I didn't care about full price. Told nothing available. I won't comment further on that. Additionally I was made to pay for the full stay prior to getting to the room!

The TV had paint splodges on it. Remote control did not work. Gave this to owner, was not returned fixed. I was told that he knew it wasn't working. Go figure! Had asked for a desk in the room, was told it would be arranged. On arrival, was told that the bedside lamp desk was sufficient. I specified a writing desk! Kicked up a fuss so was brought a desk of some sort, actually no , a fold out table!!!!

The bedding! Well it was a baubled cover of some sort. Luckily the sheets were clean. Trust me I took no chances. I smelt them.
There was dust on the headboard of the bed. Carpets old and stained. Bathroom could have been better. Needs renovation. Tiling loose on the floor. Cupboards old.

Breakfast. Nothing special. Cereal, fruit and coffee. Fruit was not changed whilst I was there. I did eat some whilst there as I was
desperate. Were not good. Only thing safe was the oranges.

I think its sums it all up when you check out without anyone being around! Could have been so much better if ran properly. Owner not available. Even if I could accept that I had paid 10-15 dollars less than the other guests, it was just unacceptable!

  • Stayed: March 2007, traveled solo
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1  Thank chi4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
New Brunswick, NJ
12
Reviewed February 23, 2006

The room itself was small and clean. The bathroom could be cleaner; there was still some hair on a bathtub. The TV was old and small. The wallpaper on the ceiling was coming out in one place. The room was cold; it was 63F in the evening. I called the owner, and he instructed me to turn on a heater which increased temperature to 64F after 3 hours. So I turned it off because it made more noise than heat. Heater was also very old so I was afraid to leave it overnight, so it would not cause any fire. The temperature at 7:00am was 60F. The breakfast was very simple: muffins, cereal, milk, toast, bananas. Also, the pipes made noise every time someone used a toilet. The location was good for me as it was close to convention center, and the price was lower than Crowne Hotel close by. The Crowne Plaza Hotel is much better, so the price had to be lower.
There were no towels in the bathroom, I had my own towel so I did not contact owner about it.
Next day, he called me about 5:30pm and told me that two towels are missing. I told him that there were no towels, but he insisted that he saw towels hanging in a bathroom when he took me to the room. But he did not even walk into the bathroom, and there were no towels.

  • Stayed: February 2006, traveled on business
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2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2005

I had several opportunities to stay in State Street while interviewing for a job and then looking for a house in the area. The rooms are gorgeous, particularly on the top floor, where there is a stunning warehouse-style room with a soaring 25 foot ceiling and so forth. The beds are awesome. Almost too comfortable. The food is great in the morning, the owners are nice, and the architecture is beautiful. I was there is the long and miserable winter of Albany and didn't realize how great the location was until now - for spring, summer or fall you would not do better anywhere in Albany in terms of proximity to the city's restaurants and the major institutions in the downtown area. I had only two gripes, both minor: the wireless service is from 1995 - barely works and requires some kind of voodoo authentication that didn't work on my Mac. I finally ended up squatting wireless Internet from some place nearby through the window. And $10 a day for parking in downtown Albany for guests? I think maybe not. But these are tiny gripes. This is a beautiful, well appointed, elegant B&B run by the nicest folks around. You'll love it.

  • Stayed: January 2005, traveled on business
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3  Thank MedConcepts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Bayamón, Puerto Rico
16
Reviewed August 26, 2004

A magical place!! That's the way to call it. We arrived on August 7th and it was great. Our group was four adults and a 4year old child and the owner, Terry, showed us two big beautiful rooms, each at opposite ends of the hallway at the second floor. It was a little cold at Albany and Terry offered us to start the fireplace. It wasn't necesary but the offer was a nice thing to say after our long trip.

The rooms are gigantic, the house is interesting and we loved the cat. Each morning we had coffee, muffins or toast, juice and melons. We loved it !! By the way this was included on the $79 per night rate. The place is very clean and Terry and his staff will make you feel at home. We are planning to go back soon!!

  • Stayed: August 2004
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6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about State Street Mansion Bed and Breakfast

Address: 281 State St, Albany, NY 12210-2100
Location: United States > New York > Albany
Amenities:
Hotel Style:
Ranked #5 of 6 B&Bs / Inns in Albany
Number of rooms: 24

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