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“Spacious, clean rooms; great location”

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TownePlace Suites Albany Downtown/Medical Center
Ranked #20 of 50 Hotels in Albany
Certificate of Excellence
Longmeadow, Massachusetts
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Spacious, clean rooms; great location”
Reviewed April 25, 2013 via mobile

This hotel is perfectly suited to my needs for both business and personal travel. The location is great for access to downtown and to the suburbs as well. The rooms are spacious and clean, and the staff could not be more friendly or helpful. My only negative comments are that over the course of my numerous stays, the breakfast has begun to offer fewer and fewer choices; also I agree with another reviewer that the absence of a small table and chairs in the kitchenette (where there is plenty of space for them) makes that room pretty dysfunctional for eating in. But generally, two thumbs up on this very pleasant hotel!

Stayed March 2013, traveled as a couple
Helpful?
Thank Margaret_M_147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this review, April 30, 2013
Thank you for your feedback! That's great to hear that our hotel meets your needs. In regards to the breakfast, we are/will continue to explore additional breakfast options to provide a variety for our guests. Thank you for bringing this to our attention! We appreciate your business and hope to accommodate your future stays in Albany.
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160 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • Japanese first
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  • Any
English first
Northampton, Massachusetts
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 24, 2013

My wife and I have made TownSuites our hotel of choice when we visit Albany (every couple of months). The suites are large, clean and comfortable. The service has always been very friendly and helpful. Wi-Fi and parking are free. The location is perfect for us -- accessible both to downtown and to Slingerlands, where my wife grew up. More immediately the wonderful Spectrum 8 movie theaters are right around the corner on Delaware Ave. along with restaurants and coffee shops. And for those needing the hospitals, this is the neighborhood. Unfortunately, the latter means that you'll hear the occasional siren. Breakfast is adequate but could be better. My only complaint is the lack of a small table and two chairs that would allow us to take advantage of the useful kitchen. There's room for them, but without them eating in the room isn't easy.

Room Tip: We like the city view, with the egg and the Hudson in the distance, although the rooms are noisier t...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LPLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this review, April 30, 2013
Thank you for your review! On behalf of the Marriott TownePlace Suites, we are thrilled to be your hotel of choice when you are visiting Albany. We appreciate your suggestions and will certainly look into having tables and chairs available for our suites! Thank you for choosing our property, we look forward to accommodating your future stays in Albany!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 12, 2013

I have stayed twice at this hotel and it will be my choice of accommodations from now on when visiting the Albany area. You cannot beat the value of this hotel. It is immaculate, the rooms are very generously sized, modern, comfortable and quiet, the staff is friendly and professional, and the breakfast has some healthy choices. Couldn't ask for more....As others have mentioned, the location is on the line of a not so great neighborhood and the more upscale Albany Med Center, Law and Pharmacy schools area. Very convenient to Rt 9 and I-787 with a McDonald's and Walgreens just across the way. Some very good local eateries can be found up around New Scotland Ave (about a mile) as well. Only negative is yes, the heating unit is a little noisy, but I like it cool at night so it wasn't an issue for me.

Room Tip: I was on the top (7th) floor with a lovely view of the Albany skyline - extremely quiet and bright i...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maude79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this review, April 14, 2013
Thank you very much for sharing your experience at our property! We are delighted to be your first choice of accommodations in Albany. We take great pride in our customer service and our hard working staff appreciates your acknowledgement of their professionalism. The Marriott TownePlace Suites Albany Downtown/Medical Center looks forward to having you back when you are in the area!
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Hudson, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 10, 2013

stayed here on my way south, i stayed five nights. it was very clean an the staff was very helpful. my television had been locked on some channels in spanish the staff took the time to fix it back so i was able to see what i wanted without skipping over stations. it is close to albany med an the va hospital. there is a walgreens within walking distance an a mcdonalds. the shuttle is available to take you to the airport or the amtrak station at no charge plus he took me to the post office to mail a package all in all i would definitely stay here again when i am in ny again

Room Tip: first floor is right on the street so you have to keep the curtain closed which is what i did so i w...
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tessa451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this review, April 14, 2013
Thank you for your TripAdvisor Review! It's great to hear that you were able to utilize our shuttle service to take care of your personal errands. Our shuttle service is available to transport our guests to and from locations within a three mile radius of our property which does include Amtrak and the bus station. We appreciate you taking the time to reflect on your experience staying at our hotel and hope to be able to accommodate your future stays in Albany!
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Grafton
Level Contributor
127 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed April 8, 2013

This is a Category 2 Marriott facility. Don't let this fool you. The rooms are clean; the bedding excellent; the space more than ample; the amenities very nice; and the staff as attentive as any Marriott. The location of this TownePlace is quite convenient to downtown Albany. We were there on a weekend, and found things quiet and very relaxing. It may not have all the lobby polish of a Courtyard, but it delivers a quiet, clean and very roomy place to unwind. The breakfast was included in the price, and was simple and ample. We'll be back.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Baysidetrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this review, April 9, 2013
Thank you for taking the time to provide us feedback! We are delighted that you had such a great experience at our property and that you will be returning. We look forward to accommodating your future stays in Albany! On behalf of the Marriott TownePlace Suites Albany Downtown/Medical Center, thank you for choosing our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mystic, Connecticut
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 13, 2013

This is a new hotel with a very clean look. The lobby has some cool sitting areas with a neat wall map. I have stayed here a few times and the staff is always nice. I usually stay in a 2 bedroom suite and it's like a small apartment. There's a McDonalds across the street but the area is alittle sketchy. The hotel and parking seems safe and I have never had an issue, but I would not go walking around at night. We usually get food delivered without an issue. Prices are usually reasonable, parking is free. They also have a free continental breakfast including a waffle maker.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Employee84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this review, March 15, 2013
Thank you for taking the time to submit a review based on your stay with us! Next time you are in Albany our front desk can certainly recommend some great local restaurants for you to try if you are interested in something different! We look forward to accommodating your future stays in Albany!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Claremont, New Hampshire
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed January 22, 2013

A friend and I stayed at the TownePlace Suites in Albany near Downtown/Medical Center. The staff is friendly and very helpful. From the moment you walk in there is a warm smile to greet you.
The chambermaid, the breakfast host, the guys taking care of the pool area and even the shuffle drivers all really genuinely friendly and offering advice when asked for it. We were given names of great restaurants, bars and things to do in the area. We were driven downtown and picked up by the hotel shuttle.
The rooms are exceptionally clean, plenty of towels and every room has a kitchenette.
They have a breakfast attendant who goes out of their way to brighten the beginning of your day with waffles, cereal, pastries, fruit, juice and coffee.
If your looking for a good place to stay in Albany, NY this is it.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Twinstatecritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynsee B, Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this review, January 23, 2013
Thank you very much for your kind words and recognition of our staff! Our staff has a great knowledge of the local area and I'm delighted that they were able to share some of that with you! It is much appreciated that you took the time to tell us about your stay while mentioning each of our departments. I will be sure to communicate all of these great things that you have posted to everyone here at the Marriott TownePlace Suites. Thank you for choosing the Marriott TownePlace Suites Albany Downtown/Medical Center! We look forward to accommodating your future stays in Albany!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Albany Downtown/Medical Center

Property: TownePlace Suites Albany Downtown/Medical Center
Address: 22 Holland Ave, Albany, NY 12209-1713
Phone Number:
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Albany
#14 Business Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Albany Downtown/Medical Center 2.5*
Number of rooms: 106
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Also Known As:
Towneplace Suites Albany Downtown / Medical Hotel Albany

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