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Copolia Lodge
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Reviews (148)
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Reviewed November 23, 2013

Copolia Lodge is excellent if you want a few days of relaxation before heading back home and/or if you have a car. It's beautifully located on the steep hills of Mahe, about 20 minutes by car from Victoria and 30 minutes from the airport. The hotell building itself is stunning with large windows and high ceeling.There are not that many rooms so it's quiet and intimate. The rooms are simple and minimalistic but clean.

The pool area is quite small but also clean and stylish. They serve a 3 course dinner with a set menue for 480 SCR/person excl. drinks. You can see that they put effort into refining creole cooking but it is a hit and miss, sometimes it works and sometimes it doesn't. Breakfast is small but fresh and beautifully served. The start of the Copolia hiking trail is literally just outside the hotel.

I would however not chose this hotel if I didn't have a car and wanted to explore the island. There's nothing, except the trail, within walking distance, no restaurants and no beaches. You can use the public bus but it stops running at night and can be quite a time consuming way to travel.

  • Stayed: November 2013, traveled with friends
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Thank ShinyNewPlaces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2013

We are frequent travellers, visiting so many places all over the world, so I`d try to be fair.
Stayed in November 2013 mountain view room.
PROS:
- the place is really awsome - nice views, surrounding nature - just feeling of Seychelles.
- close to marverllose Copolia Trail - you just have to cross the road - you should certainly go there!
- Everything you need is in your room, nice furniture
- drinking water from the tap
- WI-FI connection in lobby is fast
- tasty and healthy food with good value for money
- very polite an helpful women working where.
if you dont mind the vicinity of beach - nice atmospheric place to stay for 2-3 nights.

LIMITATIONs
- not really close to nice beaches.
- dangerous road or you`ll have to take taxi for enormous money. We had to return to hotel till sunset, not to drive at night.
- nothing at all in nearest surroundings - no shops, no restaurants.
- In the morning you`ll be waken up with dogs barking, the sounds from the busy road - and as in our case with the roar of grass-cutter.
- dirty towels - they smelled!
We always felt we were disturbing the staff - not good parking place taken, not ordered food in time and so on.
We decided to move to the beach (just to see the sunset on the beach on our last day) and not to stay the third prepaid night, and not even claimed our money back, but the attitude towards us changed greatly an once! They switched-off the WI-FI in lobby (it worked without question 3 days before!) and then I asked - what happened? Coralie just answered - "I dont know..." and went out.
We were really lucky to move to the beach this day - we found a really nice pleasant place.
Вы все время будете привязаны к отелю - нельзя смотаться на пляж 2-3 раза и не устать, ночью водить вообще не рекомендую, даже опытные водители будут удивлены, насколько опасны там дороги. Делать вечером нечего. Вообще нечего. Постоянное ощущение, что ты кому-то мешаешь. Завтрак вкусный, но очень скудный.

  • Stayed: November 2013, traveled with friends
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4  Thank Katerina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copolia, Gérant at Copolia Lodge, responded to this reviewResponded November 19, 2013

Dear Katerina,
Thank you for your comment but I want to understand ... you say that the place is nice , well- equipped rooms , the water is unlimited , free wifi , the staff is polite and the food at a good value, on arrival we reopened the kitchen especially for you at 10.00pm , it helped you troubleshoot your car at night and you say " A place where you are not welcome " ???
In addition, you made ​​believe you are a travel agency to get a better price ...
You want to leave early because internet was not working due to a problem with the network operator , it was restored an hour later ...
For your information, we are 15 minutes from the beach of Beau Vallon and Port Launay .
Our taxi bill between 15 and 20 euros for the city and the nearest beaches... but we always advise our guests to rent a car (40 euros / day)
We are delighted for you that you find another charming place... Best regards.Coralie & William

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2013

My husband and I stayed at this property in Sept of this year. Upon arrival, all seemed OK - we were able to check-in to our room early, the property looked good and our room was clean and spacious. Moving on to the negatives:

We needed to checkout at 7.30am the following day to catch a ferry and were advised that there was no way we could possibly have breakfast at this time. Irritating, but I guess fair enough, if breakfast starts at 8, then it starts at 8 (albeit I'm sure lots of other properties in this price bracket, and of this small size, would have accommodated the request). We were offered sandwiches (!) in our room instead.

Our stay at Copolia was our first night in the Seychelles after a long-haul flight (and not a lot of sleep) and we told the property owner that we would not be eating dinner at the property as this was to start at 8pm and we fully expected to be in bed not long after that. After popping out for a local meal, we were indeed fast asleep by approx 9.30pm. At 10pm I awoke to persistent knocking on our bedroom door...the owner effectively demanded that I had to leave the room and come downstairs to settle our bill as no member of staff would be around in the morning to do so!!! Never in my hundreds of hotel stays have I EVER come across anything quite like it. To top things off, when we left the property the next morning, we said hi to at least 2 other members of staff - why on earth they couldn't take our payment (or provide a cup of coffee at breakfast) is beyond me. Had we been getting up at 5am I would have had a little bit more tolerance, but 7.30 is not exactly the crack of dawn (to most hoteliers at least).

A couple of other comments - the photos of the pool and views on the hotel website are VERY misleading. The pool is tiny and the image of the 'view' towards the ocean is certainly not a realistic picture of what you can see from the hotel (unless you lie on the ground to look at the view). It happens to 'miss' the buildings, wind turbines, road etc. I wish I'd taken some pictures to post on TA.

Additionally the road that the property is on is fine in the daytime, and OK in a decent car. But we, as many people do in the Seychelles, hired a fairly basic car and it struggled to get up the hills. This, coupled with the number of people walking along the roads in the dark at night, and the sheer distance of the property from anywhere, made it a fairly unpleasant drive back. If you stay here my suggestion would be to eat at the property.

Overall the rooms are OK (certainly nothing special for the price) and the service is nothing short of appalling.

  • Stayed: September 2013, traveled as a couple
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2  Thank BecRLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copolia, General Manager at Copolia Lodge, responded to this reviewResponded November 4, 2013

We have read your review and are sorry about your comments because they indeed call for rectification.
Had you taken into account the explanations given to you on arrival, you would have seen that coffee, tea and spring water are available freely in your room, that if you were to take the ferry, it had to be the 7.30 am ferry. You could not have catched it leaving at 7.30 am. You had to leave Copolia Lodge no later than 6.30 am. In such cases, we prepare a breakfast with sandwiches of your choice and fruit, served in your room.
You did not want to stay for dinner at the lodge, on the grounds that we serve at 8.00pm and that it was too late for you, but dinner is always served at 7.00pm.
A staff member went to knock at your door, as soon as you left the restaurant, to ask for the bill to be paid the day before your departure. You opened the door immediately, still dressed up.
The bill was paid at exactly 9.28pm (as shown on credit card ticket) and not after 10.00pm
as you claim.
Regarding the photos, they are the reality of the place (see photos and comments of clients on Tripadvisor) and for your information, the pool is approx. 10m long and 3.50m wide.
We are not responsible for the renting of your "basic" car because you did not want to book through us... and we like to remind that we are located just 15 mn from Victoria and beaches.
We hope to have clarified the situation and regret having to justify on such statements.
Regards. Coralie & William

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2013

The place is beautifully located in the mountains. A bit off
Victoria (about 15min to get there by taxi) but very quiet and we
loved it. You have a fantastic view over Victoria and Eden Island with
a sea view room which is worth the money. There are really good hikes
(also for none-sporty people like me) around the hotel. Dinner was
nice and breakfast was delicious. Coralie, who runs the place, is
just amazing. We bought some of her yi king products and they are
great; refreshing and good for sunburn, too.

  • Stayed: September 2013, traveled as a couple
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Thank Silvia20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copolia, General Manager at Copolia Lodge, responded to this reviewResponded September 19, 2013

Dear Silvia,
We are very pleased you enjoyed your recent stay and experience with us at Copolia Lodge.
I have been very sensitive to your remark about me and glad you appreciate our range of organic cosmetic Care Yi*King made Seychelles.
We hope to see you soon again. Sunny regards.Coralie & William

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

The design is amazing, the view is great, the people are nice.
The majority of the customers are french.
Don't try to find the place by driving a car or local people advises on the street, its impossible, just take a taxi to "San Suzie St" and drive up the street for 10 minutes.
The water in the shower is sometimes cold.
Dinner must be pre-ordered and cannot be changed/chosen at night.
Distance from the city and beaches is quite far, taking a taxi anywhere is very expensive (40$+...)

  • Stayed: August 2013, traveled as a couple
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Thank TheToursit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copolia, General Manager at Copolia Lodge, responded to this reviewResponded September 19, 2013

Dear Guest,
We thank you for your nice comment and your recent stay at Copolia Lodge.
Your comments are noted and taken seriously, especially the lack of hot water in your room, which we will do the necessary to rectify as a matter of urgency.
We advise you had to rent a car to be more independent and avoid paying for a taxi because we are located at 15 minutes from the beaches and Victoria...
We offer the opportunity to dine at the lodge while taking into account the tastes and allergies of our guests.
We look forward to welcome you back at Copolia Lodge. Kind regards. Coralie & William

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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