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“Beaches the highlight”
Review of Constance Ephelia

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Constance Ephelia
Ranked #6 of 35 Hotels in Mahe Island
Certificate of Excellence
Reviewed April 16, 2010

Ephelia is a new resort in a spectacular location with some genuinely stunning beaches. Its a big resort, however, and therefore a little impersonal at times, but the food is very good and its easy enough to find a quiet spot. Given its 2 months old it is overall very good - with room for improvement that will come with time.

+ new, modern rooms
+ really amazing beaches, including a couple on the south side away from the junior suites that were deserted
+ food in buffet excellent
+ Adam and Eve restaurant very good both times we visited
+ bar had more reasonable prices than other resorts in Seychelles and excellent service
+ swimming pools lovely and rarely too busy
+ tennis social night
+ snorkeling and diving was pretty good
- not too generous on HB package at other restaurants, with either very limited choice or necessary supplement
- service mixed, at times excellent and others indifferent
- diving stupidly expensive, but this seems to be a Seychelles thing
- didn't feel very personal as is quite a big resort
- the area behind North Beach really needs some vegetation - doesn't look good at the moment - and the villa architecture there is not amazing

  • Stayed: April 2010, traveled with family
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3  Thank NickiG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 10, 2010

The Ephelia is very much better than the 'average - not more' comment from Relaxing 88 in Zurich however I don't think it ranks as as a New Heaven either.

The resort and what it offers is very good, excellent rooms, good food with plenty of choices other than the standard buffet.

Many people have talked about the variety in terms of pools and beaches which although it is a large resort helped to make it seem like a smaller more exclusive one.

Much has also been said about the price of Wine, Beer etc. My feeling is that although it was pricey it was not unexpected and considering it included service as well was probably appropriate. Many have said were staying there on the excellent 2 for 1 special deals yet still they complained about the price of drinks! (I too had the deal but I am not complaining). In fact the deal expired half way through our second week and found the resort much nicer during that week. Quieter, less people around and even better service.

For me the one thing that lets the resort down was the housekeeping. Whether, it was where we were, Suite 2nn, or in general I don't know. It seemed that our room was not made up until late afternoon and not always with 100% effectiveness. Towels missing, no new toilet rolls, balcony not swept. I broke a wine glass one day and I eventually had to ring for a replacement. I had to ring for towels on more than one occassion as well.

Considering that the room was made up late in the afternoon I found it annoying that the person who came to turn the bed down was then coming around early evening often when we were getting ready to go out. Often we were delaying a shower just in case they arrived. They did not always heed the Do not Disturb notice!

Outside of the Housekeeping the service was very good though. Generally speaking very attentive staff in the Reception, Restaurants, Bar and the Swimming pools. Although sometimes I think it was too much in your face.

However, enough moaning. It really is a very good place to stay. The food was very good and the accomodation excellent. However, it is not that good that it deserves some of the plaudits that it has received but it is certainly a lot better than some of the criticisms that it has had.

We had an upstairs Suite which I felt offered more privacy than the ground floor suites. Another definite draw back was the Shop which to be honest might just as well not be there. It stocked very little, not even any sun cream, and had no idea when other stocks might arrive.

We did hire a car for 3 days but to be honest 2 would have done. Mahe island is not that big and we were really struggling to find somewhere else to go on the 3rd day. One place well worh the visit was Takamaka Bay down at Anse Interdance was certainly worth visiting, but not for swimming!

  • Stayed: March 2010, traveled as a couple
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1  Thank SurreyMan44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2010

I have read many reviews before and after my trip to this magnificent location on the delightful Island of Mahe and would like to add my own humble comments.
First and foremost, this resort isn't yet the finished article-and bearing that in mind,the fact that the holiday came at a great discount and that we were expecting teething problems throughout,i have to say that i was delighted with the 2 weeks we were lucky enough to stay here for.
O.k their are a few minor issues which the wonderful hotel management freely admit too, but it's really nothing to spoil your vacation here.
The hotel is simply beautifully constructed throughout, and blends into the natural beauty of the tropical location - a credit to the designers!
Their are slight problems with some of the design which are noticeable when it rains - and oh boy can it rain!!!
(Don't worry ,it clears in no time!)
And the worst design fault is lack of ramps anywhere,so it is awkward for pushchairs and wheel chair access,but certainly not impossible to get around.
The resort is huge,we stayed in the Junior suites on the South side (North side completes end of May i was told)
The rooms are superb, very spacious with all the mod cons you would expect. The apple media system is a treat but it doesn't let you plug your ipod in just yet so take a docking station if you want music in the room.
Films on demand was great for my 3 year old boy.(this is all free of charge).
The system takes a bit of getting used to but all your hotel info is on the system so it's worth using,free internet was also very handy.
If like everybody else you are concerned with the cost of drinks and food when you get here be very careful with the mini bar, the prices are ridiculous so keep the chocolate out of reach of the kids or you could be bankrupt within days.
A beer (local~) costs around £4.50 and the prices are being reviewed by the management because nobody was spending money at the bar or restaurants while we were their.(if you have an Iphone i recommend you download a currency converter app as it was a godsend for me -it's 15 seychelles ruppee's to the pound roughly).
However - do not despair, although hotel management will tell you there are no shops around,i stocked up my fridge from a local "tin shack"located about 400 yards from the far end of the North Beach( beach staff will point you in the right direction) all kinds of beers,spirits and wines (a bottle of red cost 10 euros here - cheapest red at the hotel £24) i made this journey a couple of times and it was well worth it.Another piece of useful advice which i discovered myself - take out a kayak from the south beach - paddle across the bay towards the church (you can't miss the cross) - to the left of this is a restaurant, berth the kayak here- climb uponto the road and lo and be-hold there's a secret shop!!!!
They don't sell alchohol but you can get snacks,crisps,biscuits etc.(nobody at the hotel mentioned this shop - it's a long walk on foot - but the kayak is the quickest way - honest!)
Be careful taking wine into the restaurant as they will charge a corkage fee(£21 for a bottle of your own champagne!)
Stock up at duty free at the airport with wines etc as it's a lot cheaper.
Food quality is superb and if you like curry you are in for a treat.Fish and meat also excellent - loads of choice for all tastes in the buffet.
Breakfast also very good, don't feel embarrassed to take some back to your room for a midday snack - everybody does it on the sly!(a big bag recommended!)
Their is no milk provided in your room so phone reception and they will bring you a fresh carton to keep in the mini bar (free).
Staff are very friendly- especially the buggy boys who are great.The zee bar is lovely after dinner, Hans is the friendly waiter in their and looks after you well.
Marco is the manager on the South Side and is a genuinely nice guy- as are all the management.
clients - Russian,Italian,French,German,South African and of course British.
Most people try to dress smart of an evening - shorts are certainly embarrassing for evening attire!
North Beach is breathtakingly stunning, but the South beachprobably beats anywhere else you have ever been hands down aswell and this is quiter. the water is gorgeous but i recommend rubber snorkelling footwear as a precaution - there are black sea urchins about and a river gently flows in to the south side which can deposit the odd broken piece of glass.- their is an island adjacent to the South beach which can be walked to quite easily as the water is shallow out to the reef,the kayaks are a great way to explore all the bay and on our last day we was lucky to have a huge stingray follow us in the lagoon which me and my wife found quite moving.
The kids club is excellent and you will probably have it all to yourself(they have a wii and PS3.
You do not really need to leave the resort as it is so relaxing - we never even used the spa which is the biggest in the Indian Ocean and the Gym is also very nice - and empty!!
If you are due to travel out here soon - do not worry about anything as it is magnificent - if you do not relax as soon as you arrive then you should re-consider whether holidays are really your thing!

  • Stayed: April 2010, traveled with family
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8  Thank mikeyduff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2010

There are a few things that will drive you insane about Ephelia but there will be things that you will love.

Let me start off with the negatives:
Somehow the airlines and Ephelia have not worked things out well enough, rooms are only ready after 2 pm, if your flight arrives at 6 am like ours did you have a long wait before you get a room. What no one told us is that Ephelia has a “guest” facility with showers where you can freshen up and change. We ended up lying around in the reception area for about 4 hours waiting, the communication was very poor as we were constantly told “ we will find out and let you know”, we were told nothing until the room was ready.

Constance....pricing is not consistent... if you opt for tea after your meal it will run you about 110 rupees, if you go to the bar and have tea there it will run you 40 rupees. Coke was 90 rupees one night, then 80 the following nights. Complimentary water is only complimentary the first night, there after you get no more free water in your room.

Snorkelling does not really exist, both sides North and South beach were a real let down, I would not recommend snorkelling at the resort at all. I also did not dive with the resort dive centre, it was much cheaper to go to the dive centre 35 minutes trip down the road. I have dived and snorkelled all over the world and if you are looking at a diving only holiday, this is not the right place.

The resort is very expensive, they are completely MAD with their pricing, I understand making a margin on all drinks and sweets but when you are more than double the price on the street...

The positives:
The staff at Ephelia as very friendly, we found their English to be fairly good, some were excellent. They went out of their way to assist and help with any queries we had. One even drew me a map of how to get to the dive centre and wrote down which bus to take where.

The rooms are fantastic, well laid out with everything you would want. The Apple MAC is great, internet access is superb. I suggest taking some MP3’s on a USB stick for music in the room. I usually battle sleeping in a hotel but have to say that the bed was super comfortable.

The layout of the resort is great, I first wondered how the cluster and individual pools would work but it seemed to work so well. We were in the 300’s and even so did not have to walk for to get to the main section. Via the road it was a walk but walking is good..

The beaches were nice for a stroll, South beach is a bit of a letdown as its not a swimming beach, its about knee deep at low tide and waist deep at high tide. North beach is very nice, good for swimming if you don’t want the pools. We actually spent most of the time in the pools.

The meals and service was great, we ate at Adam and Eve’s on all the nights except one. If I had to do it all over I would have just stuck to Adam and Eve’s. The buffet was not bad, its just that Adam and Eve was so much better in fact the meals at Adam and Eve were quite spectacular. Luiza was an excellent hostess, what amazed me is that by the second time we went there she knew exactly who we were, where we liked to sit and what we drank with our meal.

Breakfast was a treat, allow yourself at least one and a half hours to sample a bit of everything. The chocolate croissants were superb!

It will rain while you are there, take it as it comes, the resort is fairly geared for it, there are umbrellas all over the place and the buggy’s have covers on them. It was not a big deal as far as we were concerned, in fact one afternoon there was a shower and we just stayed in the pool.

Recommendations:
Walk to the shop at North beach or adjacent to Sundown restaurant on the South beach for water, ice cream, cold drinks etc.
Take the bus if you want to go anywhere, its cheap and safe.
Dive with “Dive Resort Seychelles” in the south, better value for money.
If your room is not ready, ask about the guest showers, get your bags, freshen up and start enjoying the resort. Don’t sit around waiting for your room.
Eat at Adam and Eve’s, book early. Have your night coffee/tea at the bar its MUCH cheaper.
Apply lots of sun cream, its not worth looking like a crayfish on day one.
Request a room in the 300’s upstairs if you want a balcony and view, downstairs if you want quick access to the beach and pool.

All in all I will say we had a fabulous time, the negatives are surpassed by the positives.

  • Stayed: March 2010, traveled as a couple
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1  Thank Phaffie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2010

We stayed at Constance Ephelia for 10 days at HB basis in the middle of March 2010.
The brand new resort was operating just one month, since February, and was complete only at the south part, while the north part of the resort and the spa villas were still under construction. Actually, the main construction were completed at the unfinished areas and only interior fit out and garden preparation were accomplished.

The previous reviews provides good explanation about the Hotel facilities, rooms and the environment. For that reason my review will be focused more on the main advantages and disadvantages of Constance Ephelia resort, trying to help somebody getting the hard decision "should I choose this hotel or the other...."

First, the price we payed for the vacation was extremely good for the Seychelles. It was about 1950 euro per person, including flights, for 10 nights HB basis! This is at least half of the price for the same stay at the other 5 star hotels on the Seychelles. Even the 4 star hotels were more expensive, and as far as I have looked in some of them on Mahe and La Digue, there is big difference between 5 and 4 star hotels.

ADVICE 1: As long as there are good promotions for Constance Ephelia, this is the best value for money place on the Seychelles!
The location has many advantages:
- there are variety of very beautiful and very different beaches at the Hotel area. The other 5 star hotels on Mahe has only one beach at walking distance, but at Constance Ephelia you can go every day on a different beach, or go at one beach at the morning and other at the afternoon.
- this part of Mahe island has the most beautiful land nature - jungles, rocks, mountains, and it is less developed than the other parts of the island
- The hotel is located on a flat terrain, in contrast to the other 5 star hotel on Mahe, which are located on a steep hills (for example if you are at hill side villa in Four Seasons or Banyan Tree, forget to go walking to the beach or to the restaurant)
- if you are staying for more than 5 days, there are much more things to do on Mahe, compared to the other smaller islands
- Service is very good.
- Food is great!
- Hotel rooms and especially the bathrooms are really what you can expect from 5 stars hotel.

However, there are also few disadvantages:
- this is the most rainy part of the island
- the hotel is surrounded by swamp of Mangrove trees, which smells strong after rain
- the river at the end of the south beach brings brown colored water from the Mangrove trees swamp after rain, and sometimes the water in the lagoon gets completely brown color.
- the hotel staff is little disorientated, but it is acceptable for a new hotel.
- there some annoying things in the Hotel's planning, for example if you want to go to the entrance, the reception, or to the North beach shuttle, you have to walk trough the main restaurant.
- when the hotel is fully completed, I'm expecting that the main restaurant will be overcrowded, also the North Beach

ADVICE 2: Don't stay only at the Hotel, explore the Island and go to excursions!
- Full day excursions: Travel companies (Creole, Masons, etc.) provides variety of excursions, but the excursion to La Digue and Praslin is mandatory! It includes coach transfer to the port of Victoria, Ferry transfer Mahe-Praslin and Praslin-La Digue. On La-Digue island the excursion includes visit of coco nut plantation, visit of a place with giant tortoises and stay at the magnificent Anse Source d Argent (truly can say - one of the most beautiful places on earth). On Praslin island the excursion continues with tasty lunch, visit to the Vallee De Mai with the unique Coco De Mer (growing naturally only on the Seychelles!) and finally stay at the Anse Lazio (promoted as one of the best beaches on the world). It is a full day excursion on the price of about 160 euro per person, but it worth every cent to do it even twice.

- Get around the island: The other thing Must Do is to rent a car and go around the island of Mahe. I recommend to get the south direction and visit Anse Intendance (for me it is the best beach on the Seychelles), Anse Takamaka, Anse Soleil and Petit Anse (the last one is accessible trough Four Season hotel).

- Visit Victoria (the capital): the best way is to get there is the public bus form the bus station near the entrance of the Hotel. The price of the ticket is bout 2 euro, buses are safe and operating frequently. Victoria is the best place to buy souvenirs from the Seychelles.

-Visit Beau Vallon: unfortunately we didn't go there, but if we were rented the car for more than one day, we would go there for sure.

ADVICE 3: Explore the area around the Hotel. In a walking (swimming) distance there are number of places with completely different character. Besides the South beach and North beaches, there are 5 other very nice beaches in the area:

- South beach 2: At the end of the South beach (opposite to the river) there are spectacular path trough the jungle, leading to very quiet and pictures small beach.

- South beach 3: behind 10m jungle at the end of the South beach 2 is located a very small beach with a powder like sand and very beautiful view to Therese island. This beach is located behind the reef and is very good for snorkeling (for me snorkeling here is better than at the North beach)

- Small Islette - located across the South beach lagoon, accessible by walking during the low tide or by free canoes. The small island has three small beaches, beautiful rocks and nice views to the main island. There are ruins of former restaurant. South part is good for snorkeling.

- Therese island: the wild island is accessible by 10 minutes boat service from South beach (cost 20 euro per person), and have 700m long a'la Robinson Crusoe beach with unique views to the main island. The crustal clear blue waters around the island are popular place for fishing. Here also can find bigger fishes during snorkeling.

ADVICE 4: Get lunch at the local restaurant located at the other side of the river (the river is at the end of the South beach). The restaurant is easy accessible walking in the 50cm deep water in the lagoon during low tide. Despite the simple out-look, there we found great sea food (believe it or not, but I liked the sea food here more than in the hotel's restaurants) on a very good price. I recommend Lobster (about 20 euro for 600g), Spicy crabs (about 15 euro portion), Red snapper fish (about 10 euro portion). All portions are served with rice and local salad.

ADVICE 5: Try to get room at group of villas with number 100. They are the closest to the main restaurant, it is very quiet at the evening because there are no bar or restaurant at the pool are in front of the villas, they are far from the Mangrove threes and doesn't smell after rain.

ADVICE 6: Don't go to the snorkeling by supplement boat transfer, doesn't worth the money at all. Since 1998 coral bleaching, the sea life on Seychelles is almost gone. If you expect underwater views similar to Maldives or Red sea, probably 20 years ago would find the same, but nowadays it is almost sea desert. The corals are starting to recover, but many years have to pass before reaching the previous beauty. Also the visibility in the water at the places for snorkeling wasn't so good as I have expected. For the price of 60euro per person I went on 1 hour snorkeling boat tour at the near Baie Ternay marine park, but didn't found anything more than the sea life at the area around the Hotel. Also I strongly recommend to take own snorkeling equipment.

ADVICE 7: If you want to buy cheaper water, juices or alcohol, there is a small local shop near the North beach, or if you get rent a car there is one bigger at Grand Anse.

ADVICE 8: Don't get Spa Villa when they are completed. They are far away from the beaches, and the smell from the swamp is awful.

ADVICE 9: Don't expect much from the entertainment. There is a evening bar at the Hotel with very nice bands playing live music and changing the program every evening. However, generally Seychelles are destination for relax, couples and families. There is no night life, not only in the Hotel, but the whole island, so if you are single trying to meet other singles, that's not your place.

At the end I could say that we had a great stay at Constance Ephelia and would recommend this hotel to others.

  • Stayed: March 2010, traveled as a couple
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11  Thank bongobongoLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2010

This Hotel, Spa Resort opened for business at the begining of February 2010 and, by chance, I Stumbled across the 'opening deal' whilst googling. The deal was so good, It was booked for 19 March. I have arrived home today and I can't wait to tell you guys about it!!

The resort is brand, sparkley new. Which is a good thing for those of us who love 'brand new'. Those who like 'worn in' and 'tried and tested' may wish to wait a year or so. The plants have just gone in the ground and the paint just dried.

We arrived at lunch time and was impressed by the beautiful reception pavilion. The greeting was warm and friendly with ice cold refreshment. After introductions we were advised the room wouldn't be ready untill 2:00pm, an hours wait. A little disappointing after travelling 24 hours and in 'British Winter attire' . The temp. had just hit 33 degrees and 85% huminity! However, we decided to have Lunch whilst we waited to be shown to our room. We headed for the Helios Mediterranean Restaurant where they were serving a Lunch Buffet. Again the welcome was lovely. The restaurant manager took time to show us the dishes and explained the ingrediants used. It all looked beautiful and ........
tasted Fab. We had just finished and perfectly timed we were told our room was now ready. A club car took us to our room where are luggage was waiting for us. WOW, GREAT room, fabulous Bathroom and A/C, very happy bunnies :-)

First night we booked into the Signature Restaurant Cyann. Beautifully set on North beach (reached by club car). This is the a la carte restaurant, again the greeting was lovely, the service impeckable, the food Devine. The bill - Ouch. (after suppliment) But well worth it.

The beds weresooooo comfortable and getting up was actually very difficult! Just 5 more minutes became the holiday mantra! Within days we were so relaxed and rested.

The days continued in this wonderful dreamy way, the food in ALL the restaurants never disapointed us, the staff and their devoted attention to all of the guests - always wishing to please with no request too difficult. From the Pool Guys and the chamber staff the Gardeners and the car boys always a smile and a 'good-day'.

The Zee bar is great for a pre-dinner cocktails and night-caps. Nashanti makes THE best Mojito,s EVER! Bar prices were a bit steep but to be expected in this 'captive audience' Hotel and alcohol tax in the Seychells is 40%.

A great Holiday in a heavenly location with fabulous staff and facilities. Recommended A*++++++++

  • Stayed: March 2010, traveled as a couple
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6  Thank tawbunnyWimborne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2010

The hotel is average. Management is not interested in feedback. They just want to fill the hotel with all types of guest. Some countries have very low prices, so that you feel not good at paying more than others.
The food is good. The rest is not at standard.
Not clean, so many kids in the evening, that it is difficult to eat dinner, logistics is not at the level you expect, no shower at the beach (just forgotten...),
All in all it does not meet standards and expectaitons.

  • Stayed: March 2010, traveled as a couple
    • Value
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1  Thank Relaxing88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Constance Ephelia

Address: Port Launay, Mahe Island, Seychelles
Phone Number:
Location: Seychelles > Mahe Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Mahe Island
#5 On the Beach Hotel in Mahe Island
#5 Spa Hotel in Mahe Island
#6 Luxury Hotel in Mahe Island
Price Range: $389 - $1,894 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Constance Ephelia 5*
Number of rooms: 309
Official Description (provided by the hotel):
Spacious contemporary accommodations surrounded by lush landscape and scintillating lagoons, a beautiful spa village to revive your senses; choose from one of our 42 Tropical Garden View Rooms, 184 Junior Suites, 40 Senior Suites, 17 Family Villas, 16 Beach Villas, 8 Hillside Villas, 5 Spa Villas or our unique Presidential Villa. Choose an accommodation that suits your needs, whether it’s one of the magnificent Junior Suite or the unique Presidential Villa. Feast on delicious dishes and cocktails while marvelling at the deep blue of the Indian Ocean with a private dinner on the beach or in one of our restaurants. For a truly pampering moment, choose from a canopy of treatments from U Spa by Constance while your kids are having their share of adventures and fun at the Constance Kids Club.Situated on two of the most beautiful beaches on the island of Mahe, overlooking the marine national park of Port Launay, Constance Ephelia enjoys a unique location set within 120 hectares of land with luxuriant and rare vegetation. All suites and villas are spaciously designed and stylishly decorated with breathtaking views on either the luxuriant garden or partial view of the Indian ocean. ... more   less 
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Also Known As:
Constance Ephelia Hotel Mahe Island
Constance Ephelia Seychelles/Mahe Island

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