My husband and I stayed here for a week from 28th March to 4th April. A lovely resort with attractive extensive grounds and two beaches. The North Beach is better for swimming but the South is quieter and gives access to another beach further over. We had a Senior Suite located about 100m from the North Beach. Lovely accommodation, spacious, very clean, a very large balcony with furniture, absolutely no complaints.
We had arranged transfer to and from the airport but on arrival we were not met by anyone at all. My husband had confirmed the booking but after waiting around with our cases we had to get a taxi to the resort. Check in was chaotic. We arrived independently alongside another group of guests, nobody seemed to know what was going on or where to go - a female member of staff insisted on taking our luggage even though she didn't know who we were or where we were going. Not a good introduction to the resort. Finally another member of staff took us to the North Beach Reception where everything was much better organised and staff helpful. A description of our luggage got it to our suite eventually.
There are 5 restaurants altogether. On our first evening, since we were told restaurants we full (we arrived in the afternoon), we had room service. A disappointment, the service was slow and the food not particularly good quality.
We tried Seselwa which is the North Beach's 'all day' restaurant. Breakfast was a buffet with a good choice but a change in items would be nice occasionally. We had one buffet dinner there which was only OK, nothing terrific. We found service was erratic, sometimes very good and what you would expect at a 5* resort, while at other times we had to continually attract a member of staff's attention or keep asking for what we wanted. There was often little anticipation of need and staff seemed offhand. Adam and Eve was the a la carte Asian restaurant. No problems here, food nicely cooked and tasty, lovely sorbets (try the coconut one, mmm!)
On another evening we had dinner in the signature restaurant Cyann which was much better on all counts - menu, quality of food, choice of wines, service, ambience. We found dinner to be better value than Seselwa's buffet, Cyann was more expensive but for better service, quality etc etc it was worth it. I also got to try a glass of 1931 Armagnac, an occasion indeed! We also ate at the Zee bar on one evening and we found the appetisers nicely presented and very tasty. The staff at Kabana, the North Beach's beach kiosk, were on the ball, service was a little slow but food tasty.
Swimming was a pleasure in such warm waters. Snorkelling was better further out on a reef that attracts more species of fish. We went to uninhabited Therese Island where snorkelling was very good and waters crystal clear. Many activities on offer at the resort e.g. climbing wall, zip lines, kayaking etc
We walked between the north and south beaches whatever the time of day or night. At night it was wonderful to look up at the starry sky on the way back to the suite. Was a pleasure, the distance was about 1km, no problem whatsoever. There are bikes and golf buggies for those who want them.
We hired a car and travelled around the island. Found a wonderful beach called Grand Anse a few kms down the road from the resort, completely deserted! Not too safe for swimming though cos of large waves and strong currents. Roads were a bit of a nightmare - steep, twisty, narrow, precipitous drops at times which were unprotected, very few lights at night. Always give way to the blue buses!! Victoria and Eden Island were also good to visit.
So ... a lovely resort but staff need more training to offer consistently good service. Can thoroughly recommend the Seychelles for a holiday though, gorgeous beaches, lush vegetation, warm seas, great weather and ... some great art to be found as well.
- Official Description (provided by the hotel):
- Spacious contemporary accommodations surrounded by lush landscape and scintillating lagoons, a beautiful spa village to revive your senses; choose from one of our 42 Tropical Garden View Rooms, 184 Junior Suites, 40 Senior Suites, 17 Family Villas, 16 Beach Villas, 8 Hillside Villas, 5 Spa Villas or our unique Presidential Villa. Choose an accommodation that suits your needs, whether it’s one of the magnificent Junior Suite or the unique Presidential Villa. Feast on delicious dishes and cocktails while marvelling at the deep blue of the Indian Ocean with a private dinner on the beach or in one of our restaurants. For a truly pampering moment, choose from a canopy of treatments from U Spa by Constance while your kids are having their share of adventures and fun at the Constance Kids Club.Situated on two of the most beautiful beaches on the island of Mahe, overlooking the marine national park of Port Launay, Constance Ephelia enjoys a unique location set within 120 hectares of land with luxuriant and rare vegetation. All suites and villas are spaciously designed and stylishly decorated with breathtaking views on either the luxuriant garden or partial view of the Indian ocean. ... more less
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- Also Known As:
- Constance Ephelia Hotel Mahe Island
- Constance Ephelia Seychelles/Mahe Island