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“Food is good, service poor”
Review of Laguna

Laguna
Ranked #26 of 68 Restaurants in Tiberias
Cuisines: Grill
Restaurant details
Reviewed August 6, 2018

Restaurant has a great menu of grilled meats and fish. Last visit the waiter couldn't locate the tip on the table and ran after us. When he was told it is there, he sent someone else to run after us to ask why there was no tip. A tip is not obligatory and certainly no one should run after guests asking where the tip is (it was on the table).

Date of visit: July 2018
    • Value
    • Service
    • Food
1  Thank VisitIsrael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 66 reviews

Reviewed August 2, 2018

The food was not satisfactory - we were 5 people, 4 ordered meat. Parts of the meat were dried up, parts were even burnt (black).
The menu said that the main dish comes with fries and cabbage. Well, we did get fries inside the main dish, but no cabbage. They served the cabbage in a different plate - but they served only 1 plate for all 4 of us. We asked why, and they just brought another one. Still, 2 cabbage plates for 4 people whom ordered the main course, this menu is telling something and you get something else, cheating.

The waiter was grumpy and I cannot tell something good about the service. He even didn't ask us if we wanted drinks, and when we realized it we tried several times to get the waiter's attention, including going to him asking for him to come to take orders for drinks, but we still waited like 10 minutes more. Apart from us, there were only 2 other tables that were occupied in the restaurant.

Date of visit: July 2018
    • Value
    • Service
    • Food
Thank EyalAmosR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2018

Overall our family of six had a very positive experience at Laguna. It is nice that they have indoor and outdoor dining. The Kashrut is a high standard Mehadrin we called to ask about the meats and we were told they are Rav Rubin and Rav Landau. The Menu had a lot of choices of typical Israeli fare; Salads and dips Pastels, cigars, and Kubbeh, and the full range of Grilled items plus Shawarma. As with all Israeli restaurants not everything on the menu was available. There was one Pasta choice (not available) Soups (not available). Overall the food was good, the service was very good, and the prices were reasonable. The place was not so easy to find; I put the address into Waze but Laguna is on a side street off the main. Once we parked and I put it into google maps it took me only a minute to find it. The four star rating takes into account that this is casual and easy going dining. If you are looking for a Michelin establishment this is not it.

Date of visit: July 2018
    • Value
    • Service
    • Food
Thank 87LSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2018

Go there every time I am in the area. The service is fine and the portions are large. Highly recommended!

Date of visit: March 2018
Thank S7635DBdavidk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2018 via mobile

I had the “Meurav Yerushalmi” and my wife had the Denise fish, and both were excellent. There was a wide variety of small salads included. Our only complaint was the humus tasted a bit strange and we returned it. The waiter said we just weren’t accustomed to the “homemade” style, but it was definitely “off” and I later saw large containers of factory-made humus in the refrigerator. Waiters always have the same excuse: it’s your fault.

Date of visit: June 2018
Thank Alex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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