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“Wow hotel”
Review of Hotel Prima Galil

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Hotel Prima Galil
Ranked #12 of 39 Hotels in Tiberias
Reviewed May 29, 2013

I recently stayed in the hotel visiting relatives in the North. I was hesitating as its not on the lake but as soon as I arrived I did not regret a bit. Warm welcome from the reception fast check in and the room was very comfortable and clean. I wanted extra pillows and received it from the housekeeping manager (I think her name started with F). She was extra nice and had a nice conversation. Though I was alone I didn't feel alone even for a second.
Thank you for a great stay and keep up the good hospitality. Will be back soon

Room Tip: Sea view room
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  • Stayed: May 2013, traveled solo
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Thank Stephanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Einat S, Manager at Hotel Prima Galil, responded to this reviewResponded May 30, 2013

Dear Stephanie,

Thank you for taking the time to post such a details and wonderful review.
One of the nicest things for a hotel to hear is that guests enjoy their stay, our service, hotel facilities and overall concept of the hotel.
Hope to see you again soon in Tiberias!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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179 - 185 of 507 reviews

Reviewed May 27, 2013

Hii accept the reception and the dinner hall all services were poor we had dirty glasses in the room had just one towel for two people the life guard was too rude he closed the pool like 6:00p.m. but after that they opened for people so crowded just the recepsionist was a smily girl it was a poor holiday for not thinking to turn back....

  • Stayed: May 2013
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Thank enis_sener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Einat S, Manager at Hotel Prima Galil, responded to this reviewResponded June 14, 2013

Dear Enis,

Thank you for taking the time to review our hotel. We take all the reviews very seriously. We will make sure that our housekeeping staff are aware of your comments and that they should pay a closer attention to their duties.

I am sure that if you will give us a second chance and chose to stay with us in the future, you will learn that your comments gave helped us improve our service and our product quality.

Hope to see you again as our guest.

Prima Galil staff and managment

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2013

We stayed here for 2 nights while touring Galilee on a bible lands tour, it made a very good base, with lovely plentiful buffet style breakfast and evening meals. Staff generally helpful but bar staff did not seem to want to serve drinks [is a request for a glass of red wine that unusual]. Rooms were clean and comfortable. Lovely little outdoor pool which was excellent to relax in following a busy day.
Only complaints was some dishes with food were left near the lifts for 2 days and were not pleasant to look at and the lifts were very small and slow, not too much of a problem for us on the 5th floor but our 86 year old friend was on the 10th!

  • Stayed: May 2013, traveled as a couple
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Thank Sally B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Einat S, Manager at Hotel Prima Galil, responded to this reviewResponded May 26, 2013

Dear Sally,

Thank you for taking the time to review our hotel.
We happy to know that you enjoyed your stay with us.
We take all the reviews very seriously. We will make sure that our food & beverage staff and management are aware of your comments and that they should pay a closer attention to their duties.

Hope to see you again as our guest.

Prima Galil staff and managment

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2013

we booked this hotel after cheking in trip advisor we we arrived we saw an old building when we chek in the security man was vary polite and parked the car for us as in 5 stars hotel then in the reception fist we got room with sone sea view the chenged to another room with full sea view we loved the room we had coffee maker and minibar ' in the evening we had extra dinner th waiter gave us 10 % reduction on the meals and 2 free wine that was wonderfull
the pool is small but lucky us was not full and no wi fi un rooms
we recommend this hotel special the food , free parking an wifi

Room Tip: ask for mini suite with sea view
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  • Stayed: May 2013, traveled as a couple
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Thank mali m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Einat S, Manager at Hotel Prima Galil, responded to this reviewResponded May 26, 2013

Dear Mali,

Wow!
Thank you for taking the time to post such a details and wonderful review.
One of the nicest things for a hotel to hear is that guests enjoy their stay, our service, hotel facilities and overall concept of the hotel.
Hope to see you again soon in Tiberias!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2013

We originally booked at the Prima Too which was a slightly cheaper hotel, but when we arrived, we were told that we had been upgraded to the Prima Galil next door. The room was comfortable, the staff friendly. It is not a modern hotel as the elevators are oldish and service alternate floors. Breakfast was very good with a large choice of salads and cheeses.

Overall, this hotel was perfect for our stay in the north and should the opportunity arise again, we would certainly consider staying there again.

Definitely recommend it.

Room Tip: We had a room on the 12th floor overlooking the town, but were hardly in the room. weekends a usuall...
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  • Stayed: May 2013, traveled as a couple
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2  Thank Sim0nTemplar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Einat S, Manager at Hotel Prima Galil, responded to this reviewResponded May 23, 2013

Dear Simon,

Thank you for taking the time to post your review about our hotel.
It is always nice to hear such nice and warm compliments about our hotel and service.
We are very happy to learn that you had a pleasant stay at the Prima Galil hotel
and hope we will see you back with us in Tiberias soon.
Again, thank you for posting your comments and for recommending our hotel!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2013

We booked the Prima Galil based on the Tripadvisor recommendations made by other travellers. Check in was fine, parking is adequate, but the location is near the garbage compactor and quite horrible to get to. However when we arrived on the floor where our room was located we were disappointed to find dirty carpeting in the hallways, tired decor overall and a very very tiny room with two single beds pushed together to make up the double room. Not quite as the pictures of the hotel had indicated. Being rated as high as it was we were expecting something a little more than what we found.
Turning on the massive TV we found only one channel available and wondered why they would go to such an expense. When we commented to the front desk we were told that this was the norm. However, after asking around we found out that this was not usual and when it was mentioned to the front desk no attempt was made to make amends for the oversight.
The breakfast included in the rate was a good, typical Israeli style with salads, breads, fruits, cheeses, etc. We stayed there over the Sabbath and the other meals were fine too.
Overall, our rating of this hotel is a 2 1/2 to 3 out of 5.

  • Stayed: May 2013, traveled as a couple
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Thank FamilyTravelsAlberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Einat S, Manager at Hotel Prima Galil, responded to this reviewResponded May 23, 2013

Dear guest,

Thank you for taking the time to review our hotel. We take all the reviews very seriously. We will make sure that our housekeeping staff and maintenance staff are aware of your comments and that they should pay a closer attention to their duties.

I am sure that if you will give us a second chance and chose to stay with us in the future, you will learn that your comments gave helped us improve our service and our product quality.

Hope to see you again as our guest.

Prima Galil staff and managment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2013 via mobile

we had a very nice vacation in tiberias
Good room. Mini suite no exrra charged we had the best food and music in the bar with free galilee food and very nice garden.
We had one propkem we could not smoke in the room

  • Stayed: May 2013
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Thank amalmora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Einat S, Manager at Hotel Prima Galil, responded to this reviewResponded May 23, 2013

Dear Amal,

Thank you for posting your kind words about our hotel. It is always nice to hear that our guests enjoy their stay at our hotel.

Looking forward to hosting you again at our hotel in the future.

Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Prima Galil

Address: 1 Elhadif St, Tiberias 1410502, Israel
Location: Israel > Northern District > Galilee > Tiberias
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Best Value Hotel in Tiberias
#5 Family Hotel in Tiberias
Price Range: $112 - $213 (Based on Average Rates for a Standard Room)
Number of rooms: 93
Official Description (provided by the hotel):
Hotel Prima Galil is situated on a hilltop in the center of historic Tiberias, decorated in a refreshing style- designed to give guests a feeling of serenity. Prima Galil is an unbeatable base from which to explore the Israel northern region, the Galilee and the Golan heights. • 93 Rooms with FREE WIFI in room and public areas • Family rooms and suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi-channel TV • Safe deposit box in room • Resource Library with books, maps & self-guided tours • Mini website info station - with local tours & attractions • Exhibits of Galilee products • Dining room overlooking the Sea of Galilee • Art Gallery, Bar & Garden Lounge • Swimming pool (in season) • Free wireless internet in public areas and rooms ... more   less 
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Also Known As:
Prima Galil Hotel Tiberias
Prima Hotel Tiberias
Tiberias Prima Hotel

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