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“Great Location but Disappointing”

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Leonardo Plaza Hotel Tiberias
Ranked #3 of 38 Hotels in Tiberias
Certificate of Excellence
Reviewed September 28, 2013

The Leonardo Plaza Hotel of Tiberias has so much potential but it doesn't even come close to meeting it. There are a few Leonardo Hotels in Tiberias, two are right next to each other. This one is the one closer to the lake than the other, the other being closer to the main street.

One of the first things we noticed was that parking was very tight. The unloading area is very narrow (only room for one car to park and another to pass by), and we had to wait for other vehicles to move in order to unpack. Once we did, we asked for hotel parking and we were told that there was none (although we never got a straight answer as to why some people had their cars parked in chained-off spots - we were finally offered one but were told we could not move our van during our stay once parked, and we wanted to explore the area at will, not to be stuck in Tiberias, so we declined). We were offered a discount rate on the nearest community parking lot, where you either bought the ticket from the munimeter or from the hotel. As one had to pay for parking during the day from 8 AM to about 6 PM, there was plenty of parking during the day, BUT at night it was a very different story. At about 5 PM people start streaming in and park up the lot, staying there for hours of free parking to experience the Tiberias scene. People parked very tightly and blocked others in, it seems without a care. To top it off, people was literally fist fighting over spots. With this in mind, we made sure to get back to Tiberias early from our travels and once parked, we stayed there for the evening.

Now onto the hotel. The lobby is pleasant and well kept. The hallways have old worn and stained carpets. To add to that, they were hot, so people left the windows open, letting in the bugs, The rooms were old too, with furishings which were worn, and broken, and it seemed from the 70's. The flat screens televisions seemed to be the only update they made to the rooms in many years. The air conditioning was fair, but better than some other hotels that we used in the area. The refrigorators worked poorly as well. There was a charge for the WiFi, and it worked very poorly and often not at all (we gave up on it after a day). The beds were fairly comfortable, so they must have at least changed the mattresses and boxsprings more recently too. The sheets and blanket though were well worn. The fire escape, which was just outside our door was very rickity, and had garbage on it from what looked like years ago. I was thankful there was no need to use it.

The hotel had three very small and slow elevators. It was very common for people to jump on anything that came so many folks went up just to eventually go down. This meant that at times you had to wait over 10 minutes to finally catch an elevator (we were on a high floor and we were not about to walk up and down the stairs). The elevators were worst at breakfast time.

The breakfast was very crowded. There was food was plentiful but my teenage kids did not enjoy it. I found it tasty enough. One big compliant here was the there was only one person at the omlet / fresh eggs section so the line was huge and it didn't pay to wait for that.

The pool and spa were very good. In the summer the winds pick up in the area, so it may get chilly for an afternoon swim. The only negative I have with the pool was that they closed promptly and eary at 6 PM. For someone on vacation, that is a bit too early. And there is not direct access to the Kineret. When we inquired, they said we could drive to one of their other Leonardo hotels out of the town to use it. We decided that it did not pay.

Finally at night, it sounded like a party was just outside our windows. It was noicy from about 8 PM, to about 2 or 3 AM every night. Although it was a central location and we enjoy walking to all the nice restaurants and attractions in the area, this was a very unexpected disappointment for our family. We had to leave the televisions on just to fall asleep to drown out the noice a bit. Normally we enjoy silence when we go to bed.

So the central location was the best part of the place but we will never stay there again!

Room Tip: Go to another hotel.
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  • Stayed: July 2013, traveled with family
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2  Thank dlelonek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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336 - 342 of 850 reviews

Reviewed September 20, 2013

best room_best workers_best deal_our family was in holiday the hotes was full booking all was very good_i invite the travel on internet eset tours and all was wanderfull_warker name isa on the dinning food was very nicely to us and to all persons_

Room Tip: room with face to the swimingpull
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  • Stayed: September 2013, traveled with family
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1  Thank Menachem B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Very close to everything you want to do or see in Tiberias. From there Bethlehem and Haifa is a short drive away. The hotel offers excellent views of the Sea of Gallillee. If Tiberias is in your itinerary I highly suggest this hotel for your accomodations.

  • Stayed: July 2013, traveled with family
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1  Thank Be_The_Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Leonardo Plaza Hotel in Tiberias was excellent! Great staff and fabulous buffet meals! I would definitely stay here again and recommend to all. It is located right on the sea and close to major Biblical historical sites for day trips.

Room Tip: Rooms overlooking the sea and the promenade area may get some loud music from the promenade area ven...
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  • Stayed: August 2013, traveled with friends
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1  Thank sassyspittfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013

I do not have a specific issue with the hotel, but it had better times.
It look and feel old and not clean.
No parking, bathroom with plastic certain, old floor carpet etc.
View from our windows were very nice, but the noise from the street is disturbing.

  • Stayed: September 2012
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2  Thank Yishay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

Stayed here 2 nights with a tour. The food was very good. Many selections in the dining room with several stations for hot, cold, appetizers, etc. Wide selections. Helpful staff. All rooms have balconies. Good views. Nice gift shop. Clean. The beds very comfortable. I could have stayed more than 2 nights because the place was really very nice. If you room is hot ask the desk to put the air conditioner on. The rooms have sensors and when you leave the room the air conditioner stops. (Green to save energy). They have to set the air conditioner not to go off when you leave the room.

Room Tip: Ask for a view of the Galilee as some balconies give you the view of the pool.
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  • Stayed: August 2013, traveled with friends
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Thank mjb60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2013

I've been to a lot of hotels in Israel, this hotel is far the best!!
Great service, amazing views, great food what more can you ask for? The hotel manager was brilliant what ever you needed he was always there and willing to help...

  • Stayed: August 2013
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Thank Peterdavie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Plaza Hotel Tiberias

Address: 1 Ha-Banim, Tiberias 1420163, Israel
Location: Israel > Northern District > Galilee > Tiberias
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Tiberias
#2 On the Beach Hotel in Tiberias
#3 Spa Hotel in Tiberias
#3 Family Hotel in Tiberias
#3 Luxury Hotel in Tiberias
Price Range: $199 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Leonardo Plaza Hotel Tiberias 4.5*
Number of rooms: 258
Official Description (provided by the hotel):
Leonardo Plaza Tiberias located on the shores of the Sea of Galilee where you can rediscover yourself, visit our pampering SPA while the children amuse themselves in the Children’s Club, enjoy rich dinner at the Herod’s Restaurant or just relax on the beach with a book. Enjoy the pampering hotel service, nature and sea treasures in an exclusive atmosphere. Modern rooms, generous service and balconies overlooking the Sea of Galilee make your stay at Leonardo Plaza Tiberias an unforgettable experience. ... more   less 
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Also Known As:
Sheraton Tiberias
Tiberias Sheraton

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