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Leonardo Plaza Hotel Tiberias
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Reviews (893)
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All reviewssea of galileebreakfast and dinnerreception deskexcellent hoteldining roombed was comfortableair conditionertwo nightsnice viewwatch the sunrisegolan heightsview of the lakebuffet stylenice poolsaladisraelgroup
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393 - 398 of 893 reviews
Reviewed March 17, 2013

It was an average hotel as far as rooms are concerned and hotel amenities. Beds was kind of stiff and small. Staff at the front desk were not to friendly and helpful when ask for some information about activities within the hotel area. Breakfast was also average. Feels like just a three star hotel in international level despite being touted as a five star hotel. Overrated hotel. It's saving grace is that it has great views to the Sea of Galilee. If you have a choice, try other hotels before considering this hotel. Kind of disappointed.

  • Stayed: May 2012, traveled with friends
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1  Thank Abundance16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

Large clean rooms. As is norm for Israel, employees are not courteous or friendly. No free WiFi internet. I don't understand why hotels in Israel do not extend this simple courtesy to guests. Technology costs them literally nothing. There is a pay terminal for internet in the lobby. Take lots of coins with you, if you use it. Bellhop loaded luggage on cart before anyone in our group could put room number tags on their bags, very poor bellhop training. Food is ok, adequate, the usual Middle Eastern food. Service in the dining room was excellent.

Room Tip: Ask them why there is no free WiFi.
  • Stayed: March 2013, traveled as a couple
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1  Thank Cruiser100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2013

Older looking hotel, the three elevators had a mind of their own to which one of them barely worked. The WIFI was not free, was costly and the signal was lousy. The internet kept dropping out. When I mentioned it to the front desk, the communication barrier made it difficult to explain. The people were mostly friendly, the food was very tasty and the view was excellent. It was Israel!!

  • Stayed: February 2013, traveled with friends
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Thank Jo60639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2013

We have just returned from an eight day break in this hotel and we were very pleased with our choice.
It was my husband's 60th birthday on the day we arrived and the staff had put a happy birthday notice in the room with a gift of wine and chocolates which we thought was a lovely gesture.
Our room was high up on the 11th floor and had a wonderful view over the Sea of Galilee and the promenade. We found the food to be of good quality and there was plenty of variety. All the staff were helpful and friendly and handled any enquiries willingly. In Tiberius English is not spoken as widely as it is in other parts of israel but we managed ok. We found the roads in Israel to be excellent in general but the signs in Tiberius are confusing and we needed a few days to learn the best routes out of town because we made a lot of mistakes early on as roads ran out of signs. The hotel is used by a lot of pilgrimage groups who stay for one or two nights before moving on elsewhere. This meant quite a lot of early rising from them and luggage movement noise most days but it is hardly the fault of the hotel, the tours have to leave early each day in order to pack so much sightseeing in. We learnt to go to breakfast at about 8 am when they had all driven off!
There is a charge for parking at the hotel but we didn't use their car park,we used the free one very close by. We could see our car there from our room and it was fine. This is a strictly non smoking hotel and there is no smoking in any public or private rooms. There is a patio area with ashtrays and people did use their balconies which was fine.
It was a shame the pool was not open but I suppose that it was only February and it is an outdoor pool. We were fortunate with the weather as it was hot and sunny most days .We only had one disturbed night from the bar below the hotel (mentioned by other reviewers.) All in all it was an excellent place to stay and we would certainly go there again.

Room Tip: get a room facing the Sea of Galilee with a balcony. Ours faced the old city wall and promenade which was great for boat and people watching. it also meant that our car was in view at all times.
  • Stayed: February 2013, traveled as a couple
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Thank Lisa008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2013

Stayed for 1 night only (thankfully) in February, and the state and condition of the rooms are terrible. Wood was rotting in places, the bathroom looked tired and dated, and the bed was extremely narrow at 3 feet. As a woman it was all I could do not to fall over the edge of the bed, each time I turned. Short of sleeping on my back all night long, there was just no space to turn right or left. I can't imagine how a guy could manage.

The furniture was faded, the bell boy just dumped the bags on the floor, and left, leaving me to heave them up onto the luggage rack. Awful service.

The curtains looked dirty like they had been unwashed for a long time. My room overlloked the sea and pavilion where there was loud music and noise from the people past midnight.

Also, there were no international cable channels on the TV like CNN or BBC. Contend yourself watching hebrew movies, if you can understand the language.

Will never ever return.

It's quite clear that the hotel needs a thorough overhaul. However, because it's a tourist hotel with a constant stream of tourists, maybe it can't bring itself to shut down a few floors at a time to start the overhaul, and lose the income stream. Bad decision. The situation will just deteriorate even more.

  • Stayed: February 2013, traveled as a couple
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Thank Lyricaltraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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