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173 - 178 of 1,126 reviews
Reviewed August 29, 2016

As soon as we arrived my two year old son was crying. The hotel manager picked him and took him to the bar and gave him a bottle of juice. A few minutes later staff came around and handed out popsicle to all the kids. This alone was a great first impression on the service the hotel offers.
The building is a bit run down, and the room furniture can use an upgrade, but our overall stay was great! Free parking, great location, food was great and the compensation for the pool being closed was also very generous.

Room tip: High floor!
Date of stay: August 2016
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank TOTraveller2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
pninaha, Manager at Leonardo Hotel Tiberias, responded to this reviewResponded August 30, 2016

Dear Guest,
We were very pleased to host you and provide you with the best service.
I'm glad you enjoyed from the variety and tasty food at the restaurant.
We will be happy to host you at any time and provide you the best service.

Best regards,
Sapir Menin, P.R.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2016 via mobile

Was really surprised this hotel had a 4 star rating on Tripadvisor. There was no info when we booked it on their site that their beach and pool are under construction. On the plus side - they did give us free passes to the Blue Beach which was nice.
Breakfast was pretty good and the view on the Sea of Galilee was nice.

Service was pretty terrible. The front desk staff answered most questions with - "you can look it up". They did not know basic info about the town, opening/closing hrs of attractions or restaurants and made no efforts to find out. I actually witnessed them refusing to call a cab for a guest and told him that he can call it himself. At one point I called the front desk with a question about the TV, the staff person answered it tersely and then hung up on me.

Parking was available but very limited and tight.

Would never go back and do not recommend it.

Date of stay: August 2016
Trip type: Traveled with family
1  Thank ddavid58
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
pninaha, Manager at Leonardo Hotel Tiberias, responded to this reviewResponded August 21, 2016

Dear Guest,
The staff tries to provide the best service and I am sorry you did not feel that way.
your comments will follow the relevant managers and they are in treatment . Thank you for your attention.
our pool and sea complex will opened in a few months and he will be the most beautiful bathing area.
Thanks for the comments so we can learn and improve.
We will be happy to host you at any time and provide you the best service.
Best regards,
Sapir Menin, P.R

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2016

Currently the place is well located (practically waterfront) but has no view and no public access because there is what appears to be a stalled construction job between the hotel and the water. If you plan on coming here, ask first about the construction.

Date of stay: July 2016
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
Thank Carolyn W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
pninaha, Manager at Leonardo Hotel Tiberias, responded to this reviewResponded July 25, 2016

Dear Guest,
Thank you for your feedback.
our pool and sea complex will opened in a few months and he will be the most beautiful bathing area.
We will be happy to host you at any time and provide you the best service.
Best regards,
Sapir Menin, P.R

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2016

For the first five days we stayed at the Leonardo Hotel in Tiberias. Wonderful place the staff was great and the food too. They have a beautiful view of the Sea of Galilli and their pool had water slides and great seating. They had free coffee, beer, wine, and soda, all day and night. The entertainment was great and free. And free Wi-Fi.

Room tip: Ask for a room facing the Sea of Galilli
Date of stay: June 2016
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank Tony54_11
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
pninaha, Manager at Leonardo Hotel Tiberias, responded to this reviewResponded July 18, 2016

Dear Guest,
We were pleased to host you and provide a pleasant and relaxing vacation.
Nice to hear you enjoyed the spacious and clean rooms, I'm glad you enjoyed the varied and fresh breakfast and from the service. the staff was happy to provide the best service.
We will be happy to host you at any time.
Thank you for your feedback.
Best regards,
Sapir Menin, P.R

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2016

The Leonardo Hotel in Tiberias was amazing. Fantastic food, service and clean rooms and facilities. Lovely view of the Sea of Galilee. One of the best hotels our church group stayed in during our trip in July 2010. (This rating page does not give "when did you travel" options past August 2015 - we actually visited in July 2010.)

Date of stay: August 2015
  • Trip type: Traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Michelle W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
pninaha, Manager at Leonardo Hotel Tiberias, responded to this reviewResponded July 3, 2016

Dear Guest,
We were very pleased to host you and provide you with the best service.
I'm glad you enjoyed from the variety and tasty food at the restaurant.
We will be happy to host you at any time and provide you the best service.

Best regards,
Merav Mannis, P.R.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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