Building itself was OK, the issue with this hotel is that the staff are rude and treat you as if there presence there is doing you a favour. Main points:
You'd better ask at check in all the info you want: breakfast times and place, shuttle times to hot springs etc as no one will tell you. Check you've been given towel tokens for the pool.
Don't order food in the lobby. You'll wait over an hour and when it finally comes it won't be what you ordered! We ordered two different salads, chips and cheese and pickles. What came was two bowls of tomato and cucumber (no olives, egg plant, haloumi etc), a plate of burnt chips and a plate of cheese with no pickles. When I told the waitress half the ingredients were missing she shrugged her shoulders at me and made no attempt to rectify it.
The hotel has an agreement with one taxi company. They tried to charge us a fortune to get to the other side of Tiberias. The staff there aren't allowed to ring another company so the taxi company charge what they like. Staff aren't bothered about this!
The food at breakfast was nice, the hotel shop is reasonably priced which makes a nice change. It was staff attitude that really ruined the whole experience for me. It wasn't just one or two staff, it was the majority of the staff team there.
For the cost, you can find somewhere nicer that may treat you like a values customer. Enjoy your holidays :)
- Official Description (provided by the hotel):
- This Tiberias property has its very own private Kinnereth beach. Rimonim Mineral Tiberias offers a restaurant and a bar/lounge. High-speed wireless Internet access is available for a surcharge. In addition to an indoor pool and an outdoor pool, Rimonim Mineral Tiberias provides a health club, a sauna, and a fitness facility. This Tiberias hotel also offers multilingual staff, gift shops/newsstands, and a garden. Business services and currency exchange can be provided. Onsite parking is complimentary. ... more less
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- Also Known As:
- Rimonim Mineral Tiberias Hotel Tiberias
- Holiday Inn Tiberias
- Tiberias Holiday Inn