I stayed here for two nights as part of a Holy Land pilgrimage tour. There are two wings of the hotel and the lobby is in the middle. The Gail Wing is slightly nicer than the other wing, which I don't think has a name. Even though it's a little nicer, it is not in any way modern. Doors are still opened with keys on keychains, the decor is what we would consider motel style in the States, and there are no toiletries in the bathroom, or much space to put clothes down while you're showering. I was originally placed in the not so nice wing and the hallways have peeling paint, dirty carpeting, and for some reason many of the doors look like they've been broken in to. When I looked out on the small balcony in my original room, it was filled with litter, an old broken chair, and dirty bedroom slippers. The bathroom was really small and dirty. I didn't feel comfortable in this room so I ended up having to switch with two men who were traveling together because the front desk said there were no more rooms available that I could switch to.
The food was decent but nothing exceptional.
One really bizarre thing was that when my sister called from New York, the front desk couldn't figure out how to, or was somehow unable to, transfer the call to my room, so the call had to be taken at the lobby desk. Also the following morning, they told our group that all of their outgoing international phone lines were "down" so no one could try to contact their families.
I would never recommend this hotel to anyone.
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