We stayed here only one night and were quite disapponited. Everything is relativley new, but the staff's attitude already needs a sprucing up. They treated us as if they were doing US a favor by allowing us to stay in THEIR hotel. For example, when we did not get our daily paper, their comment was " oh well. I guess we don't have enough.". They did not apologze or even offer an alternative. The "included in price" beakfast room is in a windowless basement dining room, instead of overlooking the sea. The staff were 45 minutes late in setting up the food, delayng our breakfast and our looked forward to departure. Then the staff pretty much disappeared on a smoking break and had to be hunted down to secure a cup of dark strong coffee.
The hotel is relatively new, only been open about 1 1/2 years. Hopefully they can get their act together soon, otherwise the tall narrow buidling overlooking the sea will never full up with happy guests.
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- Also Known As:
- Island Hotel Netanya