I spent 3 nights in Nov Tavor last week. Standard of the hotel was moderate (as predecessors mentioned the rooms were too tiny), but there was ONE thing which suprised me. It was fact that our group of pilgrims were treated in the worse way than the others guests in Nov Tavor.
Usually we had a breakfast early in the morning, before the other guest woke up. Served smörgåsbord was modest but OK. As far everything seems to be fair....
BUT just after our group had left the dining hall. Previously sluggish waitresses started to be quick and lay the table one more time. Now the table was full of new goods. We had to choose one type of coffee and tea the OTHERS have whole box of tea (black, green, herbal etc.) and many types of coffees. The same was with juices (we had only ONE to choose while the others more). Just after we had left the dining hall on the table were appearing new types of food which we were not able to taste as eggs, croisants, jams in every taste, yoghurts, two more type of bread: roll and black bread as we had only possiblilty to eat tost bread etc.
After noticing the fact in the 1st day we were trying to complain to the staff but they do not react properly: some of them were saying that they do not understand english when the others said "we fix it" but in fact they did not do anything. Situation didn't change in 2nd or 3rd day.
At the end I have to add that our group paid the same rates in the Nov Tavor as the other guests,
The same situation we had in neighbor Kibbutz where we had dinners. In the first day everything was superb: many varieties of food, coffee machine, fridge packed with yoghurts and desserts. But on the second day: coffee machine misteriously broke down, suddenly Kibbutz canteen ran out of diary desserts and youghurts, Restaurant type was "all you can eat" but staff was reluctant to refill empty conatiners and serve new food and cakes, although they had it in their kitchen.
Truth is that as a christian goys we were second category guests in this two places.
PS. Girl staff in Nov Tavor were really pretty in their white shirts.