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“Housekeeping staff stole handphone”

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Oasis Hotel Jericho
Ranked #1 of 2 Hotels in Jericho
Certificate of Excellence
Sabah
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Housekeeping staff stole handphone”
Reviewed June 20, 2010

My mother's handphone staff was stolen while she was out. She accidentally left it on her bed. The hotel management was very uncooperative and no compensation was given despite it clearly being their staff. Left us with a very poor taste of the place and its people. And ruined the otherwise enjoyable experience.

  • Stayed June 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank joolea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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158 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jaffa, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 11, 2010

ive been 3 times with family in this hotel for us it was the best hotel in israerl its very elegant hotel good food nice views excellent service in the hotel .very clean hotel best swimming pool and good service. and beautiful music the arabic music good people .

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susu90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dagupan City
Level 4 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 17, 2010

LOCATION: the hotel is near the Dead Sea hence, easy to get to. However, it is a hotel in the middle of very hot desert.

FEEL: low key, elegant, continental with touches of the Middle East

PERSONAL: arrived with a large tour group and my room was opposite my brother's family's room. All rooms from the tour group were all in one floor or near each other

THE ROOMS: I got a suite with king-sized bed all to myself! Very spacious and clean. There is an office desk with internet access, a TV (not flat screen), spacious closet space and nice view of the desert.
My brother's family's room got 2 twin beds.

THE BATHROOM: Very spacious with bathtub and separate shower. Complimentary toiletries are refreshed everyday.

THE COST: reasonable for the quality with breakfast buffet and dinner

THE FOOD: the breakfast buffet is standard continental with breads, cheeses and cereals. there are inclusions of salads, middle eastern dishes like hummus and pickled vegetables. The breakfast buffet is served on another floor. the dinner was delicious with middle eastern dishes like stewed lamb, pickled vegetables, beef, rice and ice cream (not complimentlary). The dinner buffet was served on the 1st floor.

THE SERVICE: courteous and fast. they even let us borrow the towels from the hotel to use for the Dead Sea activity

OTHER AMENITIES: pool

  • Stayed May 2009
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ysabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Level 4 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 30, 2009

Nice hotel with friendly people. During the weekend, in the summer, many Palestinians from Jerusalem are there with children. Rooms are nice. Breakfast buffet is well maintained and wide choice. In the bar it is quite but you get a good and friendly service. They all try to spoil you. Only lunch and dinner is a problem to be honest. The only restaurant is by the pool and the atmosphere there is just as coldly. The menu for lunch and dinner is the same .. quite simple .. Quality in this restaurant is not what you expected at the Intercontinental hotel. It gives the idea that the restaurant does not belong to the hotel, it is separated also and the style is different looks more like it is from another owner. Better 3x daily breakfast at this place :-) Anyway the people here a
make you feel at home and spoil you a lot so i feel almost ashamed to say the restaurant..allthough we were used to other meals we have eaten here because we have to take in account it is Jericho and they all do their best but maybe it is not possible. So I would say go to this place, you will have a nice time (Dead Sea is only 10 minutes) but don't expect a high level at luch or dinner time.

  • Stayed September 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marleen_dM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
israel
1 review
Reviewed May 29, 2009

i spent only one night with my friends and we enjoyed every min especialy the rooms and the pool was great ,i have to mention that one of my frinds felt sick and they treated her so well the hotel doctor took her to the nearest hospital and made sure she gets the best treatment and they didnt charge her for that and the staff were kind and polite.

as for the facilities we enjoyed the turkish bath and saunas there,the only weak flaw was the dinner meal it wasnt as expected we hope they can modify it soon for our next visit :)

  • Stayed May 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nogahanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 25, 2008

The hotel was wonderful and the staff very helpful and courteous all through out the hotel. The views are not spectacular but the inside of the hotel, the gardens and pool are. Loved my stay here.

  • Liked — Everything
  • Disliked — Nothing
  • Stayed October 2008, traveled with family
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mepadasu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 21, 2008

Truly an excellent hotel.

The rooms were superior, very clean and comfortable, wish I could have stayed there for the entire trip as it was the best hotel.

Food was excellent as was the service. Staff very pleasant and helpful.

Internet service and phone service very good.

Views are wonderful, pool area fantastic!

  • Liked — Clean Comfortable Rooms
  • Disliked — Distance from Jerusalem!
  • Stayed May 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Wache
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oasis Hotel Jericho

Property: Oasis Hotel Jericho
Address: Jericho Jerusalem Road | P.O. Box 150, Jericho, Palestinian Territories (Formerly InterContinental Jericho)
Location: Palestinian Territories > West Bank > Jericho
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Jericho
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oasis Hotel Jericho 4*
Number of rooms: 181
Official Description (provided by the hotel):
Enjoy the height of luxury whilst exploring a truly wonderful historic city. Situated on the outskirts of the old city centre, this hotel is only 30 minutes away from Jerusalem and 15 minutes from the Dead Sea and the local attraction, the Monastery of Temptation. There is the added appeal of an in-house casino, extensive leisure facilities and a choice of international restaurants. ... more   less 
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Also Known As:
Oasis Hotel Jericho Palestinian Territories

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