We were charmed by Artesia, a cute old West town which is making an effort to keep their Main Street alive. Compared to the strip mall expanses of neighbouring Roswell and Carlsbad this is a far more characterful place to spend half a day and is less than an hour’s drive from either of them. The Heritage Inn is right in the middle of the nicest part of town.
We usually don’t like guesthouse setups because they are too intimate but this one is just the right size so that you feel neither conspicuous nor anonymous. It’s like staying at Grandma’s house, quaint, comfortable, warm and welcoming.
We had a large corner room overlooking the road which was very quiet at night with excellent black-out curtains. The air conditioner was very loud but with the windows open to the cool desert evening air we could do without it. The room had all the usual amenities, a reasonable shower in the small but clean bathroom and a wonderfully comfortable bed. The cold breakfast was pleasant and parking in the street is plentiful and free. The stairs up from the street are quite steep.
The competitive edge here comes from the considerate extras provided by someone who really cares about the enjoyment of your stay. Right from the first genuinely personalised e-mail confirmation of our booking, through the friendly welcome and recommendations for our visit, free extras like biscuits and popcorn to enjoy in your room, cost-price honesty bar and origami decorations on the towels and toilet paper to the pleasant and personal farewell we felt the difference between an impersonal chain hotel and this exclusive inn.
- Official Description (provided by the hotel):
- In southeast New Mexico, crossroads to adventure, located downtown, convenient to shops and restaurants. Second story property, quiet, clean and comfortable. Preferred by business and leisure travelers, "a gem in the desert." Eleven rooms with wireless internet, cable television, private bath, queen bed and complimentary breakfast. ... more less
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