We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“MOLD...TIRED OLD HOTEL OVER PRICED”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Daniel Herzliya Hotel
Ranked #4 of 10 Hotels in Herzliya
Certificate of Excellence
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“MOLD...TIRED OLD HOTEL OVER PRICED”
Reviewed August 26, 2013

Worse hotel I have ever stayed in and I travel for wrok 25 weeks out of the year. Had room 234 it is a ground floor suite steps from the beach. This is a shame amazon property the rooms are just horrible, dirty, smelly and full of mold college had room on 10 floor and it was just as bad... Small old rooms... My room was recently renovated this is the worst renovation I have ever seen they covers up the old and left the problems coverd up... Walls full of VISABLE mold bathrooms were dirty and smelly in both rooms... Wifi is expansive and slow. My room was so bad I slept outside.. I AM SERIOUS the only reason I stayed was because I didn't get back to my room until after 11 and when I checked in I just dropped my bags .... Staff clearly doesn't care about the place.... Don't let the pictures foul you like they did me ... And they charged me 700$ us a night for my so called suite... I denied the charge with Amex and they are currently fighting it...

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Emh192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rilapel, Guest Relations Manager at Daniel Herzliya Hotel, responded to this review, August 29, 2013
Dear Mr Holetzman,

I have reviewed your comments regarding your stay at the Daniel Herzliya hotel.

On behalf of the Hotel Management and Staff please accept my sincere apologies for the shortfalls during your recent stay with us.
We constantly strive to provide an environment of comfort and value to our guests, therefore we are sincerely concerned when we fall short of your expectations.Our hotel does review and address these situations very carefully.

Your comments have been discussed amongst the entire Hotel Management team.
I wish to thank you for taking the time to complete this review. I assure you that action steps will be taken in order to avoid similar situations in the future.
If you are planning on returning to the Herzliya, I hope you will give us another opportunity, so that we can restore your faith in us.
I also invite you to send me your personal mail address so I can speak to you in person.
My mBest regards
Riki Apel
Guest relation manager
ail address riki.apel@tamareshotels.co.il
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,085 reviews from our community

Traveler rating
    518
    246
    158
    89
    74
See reviews for
263
262
48
301
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
Reviewed August 26, 2013

I was verry pleased from the staff treatment..ali and sofi from the dininng room were great.also the staff in the pool was good.the view was great. We receieved room124in the north building-great.
We like to know what are the prices for succot so we can come all the familly.pls inform us your best prices for us a.s.a.p.pls contact mashaal shalom 0523-517919.tnx

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emashaal101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rilapel, Guest Relations Manager at Daniel Herzliya Hotel, responded to this review, August 26, 2013
Dear Alex,

Thank you for your positive comments on this website.regarding SUKOT reprasenativ of the reservation center will call you as soon as possible.

It was particularly pleasing to see that your impression of our Team members and service was good and that you felt well taken care of during your stay.

I am glad to hear that your stay with us was comfortable and enjoyable, and you enjoyed our special menu and the spa facilities.

I am looking forward to welcome you back to the Daniel Herzelia Hotel by Tamares Hotels.

Once again thank you for your truly valuable comments.

Best Regards
Riki Apel
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Modiin
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 25, 2013

We've arrived at 13:30 and got a room on spot. I've booked deluxe but they upgrated us to club, without asking. They have two buildings, one for regular rooms and the second for deluxe and up. My room was very nice. Especially I liked the bathroom, with separated bathtube, shower and toilets. I've booked deluxe because of balcony, so I've enjoyed a great view to Mediterranean. The room itself was large, clean and recently refurbished.The beach is 200 meters from the hotel. The food was OK indeed. What's annoyed me it's that if you want to use the minibar to put your own staffs, you need to pay extra money. They also need to refurbish the exterior a bit too.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alexa1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rilapel, Guest Relations Manager at Daniel Herzliya Hotel, responded to this review, August 26, 2013
Dear Alex,

Thank you for your positive comments on this website.

It was particularly pleasing to see that your impression of our Team members and service was good and that you felt well taken care of during your stay.

I am glad to hear that your stay with us was comfortable and enjoyable, and you enjoyed our special menu and the spa facilities.

I am looking forward to welcome you back to the Daniel Herzelia Hotel by Tamares Hotels.

Once again thank you for your truly valuable comments.

Best Regards
Riki Apel
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 23, 2013

The low quality of this expensive hotel made me sign up to tripadvisor to write this review....

Staff were good and bad; some smiled as you walked passed, helped with questions and advice and were generally good. Others appeared annoyed that you were bothering them at all, even the reception staff, who I think, have the job of greeting and answering questions. The staff around the pool and poolside restaurant were excellent!

My room was good, very big, big bed and lots of windows. Aircon, TV (terrible selection of channels), bathroom ect. all good and clean.

When I arrived, very late at night, the receptionist was quite stubborn, no offer of Wi-Fi (you still have to pay for Wi-Fi at this place?!?! And it's extremely expensive) and when I got my room key she pointed towards the elevators. I went in the direction she pointed and called the lift, once inside I realised it only went to floor 10 or 12 and I was on the 14th floor?? I tried the lift next to it and it was the same situation. I got in and went as high as I could in the hope of there being a different elevator when I got out but no joy. I went back down and not holding out much hope of getting any information from reception, had a look around. I finally found a lift to the 14th floor around the corner.

I got to the room and have no complaints about it. I would have liked to use the internet briefly before making a few calls and going to bed but I realised it was not free. I could not be bothered to go back to the reception (as I say, I arrived late and was tired) so I took a beer from the mini bar and went to sleep.

Next day I woke up to an amazing view of the area around and the beach overlooked by my hotel room. I decided to go to the beach for a few hours after breakfast. Breakfast was excellent! Very good food and the chef who cooked my omelette was quite funny. Good layout for the breakfast as well.

Then to the beach: It was hot so I did not take a towel, as I could dry in the sun. I went to reception (oh no) and asked how to get to the beach, "down stairs" I was told, I could quite clearly see that I needed to go down stairs. I decided at this point to treat the bad staff like they were treating me. "down which stairs I asked" to which she pointed towards. I went down and met some more staff who had to take your name and room number before letting you into the pool area (which eventually leads to the beach). They were extremely unfriendly, one guy was looking at me like he wanted to fight me, very angry looking man.

I made it passed these guys where I met yet another member of staff, who informed me I needed my room key to use this exit to the beach, which of course I had (luckily of I would have had to go all the way back to get it). Finally I made it to the beach, which was beautiful. The water was warm, safe area to swim clearly marked out and there was a few places renting bodyboards/surf boards. Very very nice beach.

Back towards my room and I stopped in the pool area for a beer and some lunch. Beer was good and the food was good for the fast food type setup they had. I did wait about 25 mins on food but as I had beer this did not bother me. A lady around the pool noticed I had been sitting for a long time without my lunch and immediately went to the food counter and seen to it that I was next to be fed.

I could not be bothered going out for dinner, it was the last day of my trip and I was very tired. I arranged to get the dinner in the hotel and charge it to my room, the guy asked if had my credit card on me at the time. I did not, which is why I asked to charge it to the room, I do not know why he wanted it at this point. Dinner was very very expensive at around £70 GPB and the quality did not reflect the price at all. It was a buffet and I have honestly had better meals from a fast food joint. I was asked if I would like a drink, I ordered a beer. I seen the waiter coming with the beer a few minutes later, then he went and talked to another waiter, with my beer in his hand. The two of them then went and talked to what must have been their boss as he was dressed in a nicer suit, still holding my beer, I could nearly taste it at this point. I took a small portion to eat and when I went for a second I had to rush back to table to stop the waiter disposing of my half full beer, it was hard enough to get, I wasn't waiting on another.
=======
In conclusion; the hotel was very nice looking, the staff were half good and half bad, the location was excellent and the rooms were good but for the money it cost, I would expect a LOT more. Would not come back.

Room Tip: I had a corner room on the 14th floor and it was very big and had a lot of windows
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank McCr3a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rilapel, Guest Relations Manager at Daniel Herzliya Hotel, responded to this review, August 25, 2013
Dear Guest,

I have reviewed your comments regarding your stay at the Daniel Herzliya hotel.

I was sorry to read that your overall stay did not meet your expectations especialy regarding the reception staff and I wish to sincerely apologize for all the inconvenience you commented on the site..

Some issues could have been rectified during your stay as my team and I are available to guests all the time.

I wish to assure you that we at the Daniel Herzliya Hotel are sincere in our aim to ensure that our guests receive a high standard of service and accommodation.
Therefore, your comments are very important to us and enable us to check ourselves and improve our level of service.

If you are planning on returning to the Herzliya, I hope you will give us another opportunity, so that we can restore your faith in us.
I also invite you to send me your personal mail address so I can speak to you in person.
My mail address riki.apel@tamareshotels.co.il

Best regards
Riki Apel
Guest relation manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 21, 2013

Had 2 experiences in the Daniel Hotel - one was amazing, one was awful - it's amazing how one hotel can have such different rooms - one room was georgous, great view, brand new, real nice. The other time I stayed there we stayed in the old section of the hotel - bad rooms! old and not renovated and awful side view.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michalbkahn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rilapel, Guest Relations Manager at Daniel Herzliya Hotel, responded to this review, August 22, 2013
Dear Guest,

Thank you for your positive comments on this website.

It was particularly pleasing to see that your impression of our Team members and service was good and that you felt well taken care of during your stay.

I am glad to hear that your stay with us was comfortable and enjoyable, and you enjoyed our special menu and the spa facilities.

I am looking forward to welcome you back to the Daniel Herzelia Hotel by Tamares Hotels.

Once again thank you for your truly valuable comments.

Best Regards
Riki Apel
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 19, 2013

It is a Nice Hotel Directly at the Beach Service is ok very Nice Swimmingpool fantastic view
I would come again
The breakfast room needs to be renovated floor dirty
Rooms are big and clean
Bathroom very nice and big enough
It was a nice stay at this Hotel

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danfol1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rilapel, Public Relations Manager at Daniel Herzliya Hotel, responded to this review, August 22, 2013
Dear Guest,

Thank you for your positive comments on this website.

It was particularly pleasing to see that your impression of our Team members and service was good and that you felt well taken care of during your stay.

I am glad to hear that your stay with us was comfortable and enjoyable, and you enjoyed our special menu and the spa facilities.

I am looking forward to welcome you back to the Daniel Herzelia Hotel by Tamares Hotels.

Once again thank you for your truly valuable comments.

Best Regards
Riki Apel
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 19, 2013

I expected a lot more from hotel Daniel since my stay in the Dead Sea branch that was really good.
The room I stayed in was run down, very minimal equipment and basic accessories.
Room is old and needs renovation.
The AC in my room broke down and flooded the room. Since it was the weekend the problem was not fixed until I left the hotel a day later.
The staff is extremely nice and helpful but is flooded with unreasonable number of guests so may wait to talk to the reception for a long time.
Internet cost the outrageous price of 80 Shekels (more than 20$) per day per unit(!!!).
No free internet anywhere.
For a normal family of 4 it means at least extra 100$ a day.
To go to the gym you also need to pay extra.
I think that for businessman and tourist gym and internet are basic needs just as a bed in the room.
he hotel is extremely crowded during the weekend which makes it less pleasant.
I was really looking forward to my massage experience at Shizen since I had an amazing massage there before but I was quite disappointed.
the other basic thing is the parking. the hotel does not have parking (or it does but it give it out only to selected guests?) so you need to find parking in nearby streets and walk quite a long way in the Israeli summer heat. During the weekend it is impossible to find parking so you'd better not move you car otherwise you can never come back to the hotel.
Location however is perfect. the beach nearby is great. Several choices of restaurant and bars. Shopping mall nearby also very convenient.

Room Tip: Not sure which rooms are good but definitely don't take mine (second floor). it took me a while...
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aries2303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rilapel, Guest Relations Manager at Daniel Herzliya Hotel, responded to this review, August 20, 2013
Dear Guest,

I have reviewed your comments regarding your stay at the Daniel Herzelia hotel.

I was sorry to read that your overall stay did not meet your expectations and I wish to sincerely apologize for all the inconvenience you commented on the site,
Some issues could have been rectified during your stay as my team and I are available to guests all the time.

I wish to assure you that we at the Daniel Herzelia Hotel are sincere in our aim to ensure that our guests receive a high standard of service and accommodation.
Therefore, your comments are very important to us and enable us to check ourselves and improve our level of service.

If you are planning on returning to the Herzelia, I hope you will give us another opportunity, so that we can restore your faith in us.
I also invite you to send me your personal mail address so I can speak to you in person.
My mail address is: riki.apel@tamareshotels.co.il

Best regards
Riki Apel
Guest relation manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Herzliya hotels
0.8 mi away
Herods Herzliya
Herods Herzliya
#1 of 10 in Herzliya
4.5 of 5 bubbles 571 reviews
0.1 mi away
Orchid Okeanos Boutiqe Herzlia
0.5 mi away
Sharon Hotel
Sharon Hotel
#3 of 10 in Herzliya
4.0 of 5 bubbles 617 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
The Ritz-Carlton Herzliya
The Ritz-Carlton Herzliya
#2 of 10 in Herzliya
4.5 of 5 bubbles 475 reviews
0.3 mi away
Dan Accadia Hotel Herzliya
0.9 mi away
Okeanos Bamarina Exclusive Suites Hotel
Show Prices
Show Prices
Show Prices

Been to Daniel Herzliya Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Daniel Herzliya Hotel

Property: Daniel Herzliya Hotel
Address: 60 Ramat Yam, Herzliya 4685160, Israel
Location: Israel > Tel Aviv District > Herzliya
Amenities:
Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Herzliya
#4 Spa Hotel in Herzliya
#4 Family Hotel in Herzliya
#4 On the Beach Hotel in Herzliya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Daniel Herzliya Hotel 5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Priceline, Orbitz, Cheap Tickets, Cancelon, HotelQuickly and TripOnline SA so you can book your Daniel Herzliya Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Herzliya Hotel Daniel
Daniel Hotel Herzlia
Daniel Herzliya Hotel Israel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing