Nice hotel, great location, service wise the poorest I've visited in Israel. From the moment we entered shizen, lack of service, communication and professionalism were very obvious. Anytime we needed an employee if shizen even for a basic thing like checking in, we had to go to the Daniel hotel for help. Lack of employees after the massage we had made me walk in the Libby and up to the front desk with my robe. The massage was horrible in a non romantic environment, no proffessional equipment and non proffessional masseuse which could not deffrintiate between Thai massage and Swedish massage. More than this, i was surprised to notice, the masseuse paused my massage for having and SMS conversation on her cellphone. When I turned and looked at her awkwardly, she continued with her SMS conversation and massaged me with 1 hand. Further than this there is no communication between the employees and departments. We were constantly disturbed by curtesy phone calls with endless questions all evening. There are definitely better hotels in this area.
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- Also Known As:
- Shizen Spa Hotel Israel/Herzliya