While the Kibbutz is lovely, with beautiful gardens and a delightful spa, the room was a huge disappointment. I paid US$250 for a "boutique hotel spa room", supposedly in a new section of the hotel advertised through the internet as more luxurious. The room was no better than a room in any highway motel in the US, very basic with cheap toiletries, dingy lighting, and no sound isolation at all, so that I could hear everything in the next room and outside, including a baby crying throughout most of the night.
What's good: the spa within the hotel is lovely, the grounds are nice for a walk, it is quite close to the natural reserve, Masada, and a spa outside the hotel with access to a private beach on the Dead Sea.
What's bad: the high cost for a lousy room, the breakfast variety is good, as anywhere in the Middle East, but the dining room is dated and uninviting.
Service is mostly indifferent, but one event really bothered me. I was at the spa within the hotel reading a book, and they were closing, but instead of approaching me to let me know that it was closing time, the woman there yelled at me from across the room "lady you need to leave!". Not five star service by far.
I would suggest visiting the Dead Sea on the Jordan side, far better service and way more luxury for the same price.
- Official Description (provided by the hotel):
- The 176 room Ein Gedi Kibbutz Resort Hotel is located in one of the most scenic areas in the world, on the edge of the Judean Desert, overlooking the mineral-rich Dead Sea and Moab Mountains. Ein Gedi Country offers a variety of safari routes in the wild, remote interior of the Judean Hills. ... more less