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“What a Dump!”

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Leonardo Hotel Negev Beer-Sheva
Ranked #1 of 2 Hotels in Beersheba
Certificate of Excellence
Montville, New Jersey
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“What a Dump!”
Reviewed March 10, 2013

This hotel was a huge disappointment! It is posing as a 4 star hotel. That must be a joke! As for location, you could not tell if the hotel entrance was part of the ajoining mall. The service was poor, and unconcerned. No one was at the front door to help with our luggage. The halls, the carpeting, the furniture throughout the entire hotel was run down and dirty. We scratched all night; was that bed bugs? The food was below standard, buffet style, and the "dining room" resembled a dirty high school cafeteria. The hotel "included a breakfast for Saturday" but at 9:40am, (after religious services), the dining room was either closed or they did not let us in. Instead, there was a standing area in a hall with a broken down hot water urn for guests to make instant coffee. No milk, no food, no attendents. Hence, there was no breakfast. We went down to the desk.
The security guard called the hotel clerk to the front. She told us we would have to pay extra to get something to eat! However, this very same hotel clerk had been in the back having her breakfast! Needless to say, we went without eating.
The hotel was filled with families that celebrate various occasions on the weekend, and it was like a college dorm with noisy people clammering all night.

Room Tip: Don't go there
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marion M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FattalM, General Manager at Leonardo Hotel Negev Beer-Sheva, responded to this review, March 19, 2013
Dear Guest,
Thank you for choosing to stay at the Leonardo Negev Hotel and Thank you for investing your spare time in writing this important comment.
The Hotel management deeply sorry your unpleasant experience in our hotel.
Leonardo Hotel Negev underwent a series of renovations in the past and we intend to ensure the continued renovations in the future, in order to create satisfaction among our guests.
We must point out that within the dates of your staying at the Leonardo Negev hotel, we hosted many families of Saturday grooms. The Jewish tradition emphasizes joy, poetry and love. We apologize for the noise that you experienced.
We were delighted to read that you saw our reception staff team very talented and friendly.
Your Comments were taken to our attention, and we will do our best to learn from them to improve accordingly.
Again, thank you very much.
We will be more than happy to see you among our guests in the near future.
Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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513 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
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  • English first
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English first
Boston
Level 4 Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 3, 2013

This hotel is a testament to what a lack of competition results in. It is the only hotel in the area and the lack of effort from its management shows. It is old, run-down, and dirty. The rooms are very noisy due to the construction as well as the loud housekeeping staff yelling to each other. Breakfast was...ok...although the staff didn't serve tea/coffee. The sole bright spot was the front desk service which was cheerful and friendly. Next time, I'll stay in Tel Aviv and drive!
Ronn Kliger

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RKDuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FattalM, General Manager at Leonardo Hotel Negev Beer-Sheva, responded to this review, March 7, 2013
Dear Guest,
Thank you for choosing to stay at the Leonardo Negev Hotel and Thank you for investing your spare time in writing this important comment.
The Hotel management deeply sorry your unpleasant experience in our hotel.
Leonardo Hotel Negev underwent a series of renovations in the past and we intend to ensure the continued renovations in the future, in order to create satisfaction among our guests.
We were delighted to read that you saw our hotel staff team very talented and friendly.
Your Comments were taken to our attention, and we will do our best to learn from them to improve accordingly.
Again, thank you very much.
We will be more than happy to see you among our guests in the near future.
Sincerely yours,
Alice Hadida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas Gulf Coast, Texas
Level 5 Contributor
65 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed February 23, 2013

This is one of those hotels that defies explanation. It has some very good points, like a very friendly and competent hotel staff. An excellent breakfast. A good location with nice amenities (e.g. good parking, easy to find, attractive building, good restaurants and shopping nearby).

However, just when you think you have arrived at a 4-star property, you see the underside. The hotel needs a good cleaning and upgrade. The carpets look dirty. The walls need re-painting. There is mold in the shower and most memorable, the hotel fire alarm goes off once every night, just when you are getting into bed.

With some investment in cleaning and upgrading this hotel, this would be a great property. It is not a bad place to stay now, but it could be so much more. I like the people working here, they try very hard to make your stay wonderful, but they need a little help from the owners of this property. I would likely stay here again and hope for improvement.

Room Tip: Try to get a room away from the fire alarm.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kwebb100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FattalM, Guest Relations Manager at Leonardo Hotel Negev Beer-Sheva, responded to this review, March 19, 2013
Dear Guest,
Thank you for choosing to stay at the Leonardo Negev Hotel. Thanks for investing your spare time in writing this important comment.
We were delighted to read that you saw our hotel staff team very talented and friendly, also that you enjoyed our great breakfast
and our good services that Leonardo Negev provides (good parking, attractive and shopping centers nearby).
Leonardo Hotel Negev underwent a series of renovations in the past and we intend to ensure the continued renovations in the future, in order to create satisfaction among our guests.
Your Comments were taken to our attention, and we will do our best to learn from them to improve accordingly.
Again, thank you very much.
We will be more than happy to see you among our guests in the near future.
Sincerely yours,
Inbar Asor-Sabato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level 5 Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed January 9, 2013

Which is part of a group at the beginning of January 2013. Very nice hotel, located attractive. Staff is attentive every request and willing to help with anything. The rooms are arranged, but furniture is outdated and crumbling. Do not care to clean and suck the dirt under the beds!

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roni0105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 1, 2013

We had a Shabbat dinner included in our private tour since we ended up in Beersheva for a visit to the desert. WE should of followed the advice of the front desk person and not eaten at the hotel for dinner, but we were so tired. Horrible food. The following day, we had high hopes for the Shabbat meal, and dressed for the dinner we were told was to start at 7 pm. The hotel was then filled with guests we later found out was a private party ofr a Bar/Bat Mitzvah. At 7 pm sharp, we were in the dining hoall, food mostly gone cold, guests singing the blessing after the meal, not even a clean table for us. They eventually set up a table for us, with challah, and then wanted to charge us for the wine. The waiter became quite attentive as we had our lovely 23 year old daughter with us..... Dont stay here if you can help it.They obviously have poorly trained staff, and dont care for private travelers !

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
1 Thank deb134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 11, 2012

My American travel group stayed at the Leonardo Hotel on the evening of 11/8/12. The good expectations we had were shattered. Here's just a few of the issues: 1)There was no kosher certificate for the hotel. The excuse was that they were waiting for the new one to come. But when we asked to see the expired one, the hotel couldn't produce it. 2)The room for my male travel colleague and I was to have 2 beds. The room had 1 bed, and the front desk said they had no other rooms. Eventually, a very low trundle bed was found. It's a good thing I was exhausted and managed to sleep, but it wasn't what I paid for. 3)As stated in other reviews, cleanliness seemed to be a foreign concept. Several large pieces of trash were in back and under the bureau. 4)The promised free wi-fi in the lobby didn't work, and I had to snag a sketchy connection from a university building across the street. Paid wi-fi in the room was listed at an expensive rate, making the hotel look like a nickel-and-dime operation (I'm writing now from a hotel in Jerusalem with free, decent room wi-fi). One positive: a nice view from the room. However, my recommendation to tourists: stay away.

Room Tip: At this point I wouldn't recommend the hotel at all. The hotel has responded elsewhere on this...
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Glenn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 29, 2012

We stayed here for 1 night at the end of a tour. The room was old and dirty. The staff was skeletal . . . after waiting an hour for our bags, we went down to the lobby where the luggage cart was standing n the exact same spot as when we arrived, so we took our luggage off and carried it up ourselves. The breakfast was OK but you had to wait in a long line for plain filter coffee, which was ridiculous.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MARKHROTH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Hotel Negev Beer-Sheva

Property: Leonardo Hotel Negev Beer-Sheva
Address: 4 Henrietta Szold, Beersheba 8489430, Israel
Location: Israel > Southern District > Beersheba
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Beersheba
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Leonardo Hotel Negev Beer-Sheva 4*
Number of rooms: 244
Official Description (provided by the hotel):
If you are in the Beersheba area on business, then Leonardo Negev is the perfect way for you to combine business and pleasure in the capital of the Negev. Leonardo Negev is the only hotel located in the heart of Beersheba, and offers all that you need to turn a business trip into a true pleasure. The hotel’s prime location near Ben Gurion University, the government complex, and the mall, and only a short drive from the Omer industrial park, makes staying at LeonardoNegev a relaxing and amiable experience. ... more   less 
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Also Known As:
Beersheba Golden Tulip
Golden Tulip Beersheba

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