We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not all as promised.”
Review of Akkotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Akkotel
Ranked #2 of 4 Hotels in Acre
Certificate of Excellence
Mendota Heights, Minnesota
Level 5 Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Not all as promised.”
Reviewed November 5, 2012

We are a family of four and spent one night at the Akkotel in Acre this past October. We had a corner room on the third floor that slept 4. The room is laid out such that there is a large queen sized bed on the main level and loft above with two individual beds.

The room was clean, the beds were comfortable, and the shower worked well. As mentioned in another review the traffic noise was louder than expected, and there was a wedding celebration in the park adjacent to hotel that had music throbbing loud and long into the night. While this is hardly the hotels fault, I suspect this is a popular spot for weddings.

The loft area that our children slept in had a very low ceiling, so low that my 12 year old daughter who is about 152 centimeters tall (about 5 feet) had to duck to use the space. My son, who is much taller hit his head once and found the space frustrating.

Our biggest frustration with the hotel was the fact that the free in-room wifi they advertised did not work in our room. What compounded our frustration was the attitude of the staff who blamed it on our devices (iPads). THat was far from true however as I could use it fine if I went out in the hallway and stood near the closet where they had the wifi router. I could actually see the signal strength slowly disappear as I approached the door to our room. Wifi was available in the lobby, and I suspect it works okay in the rooms closest to the elevator. When we asked the hotel for a small adjustment on our bill due to this issue they indicated that they could not do so since we had booked through booking.com. This was a new revelation to us.

There is also a nice roof access that gives you a good view over the city. We went up at night and then I went back up in the morning to take some pictures of the city from there. I wish I would have seen it in full light first as there were a lot of pigeon dropping on the railing around the roof and no doubt me put our hands in them in the dark the night before.

Breakfast was fine, but certainly nothing special.

Room Tip: If you want to use the wifi in room, ask for a room near the elevator when you book.
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prior_Image
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akkotel, Manager at Akkotel, responded to this review, November 23, 2012
Dear Guest, thank you for sharing your experience with TripAdvisor community. Concerning the issues you addressed, we would like to mention that we do mention to our guests during the reservation that the Loft ceiling height is 1.6 cm. We are sorry if this caused the children some inconvenience.
Second, we have checked the WiFi system in the floors and we added more routers.
As you know Akkotel building is historical and built inside the walls, there are thick stone walls inside that affects the WiFi connectivity.

Thank you again for your notes that make it possible for us to improve our service.
Akkotel Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

343 reviews from our community

Traveler rating
    194
    123
    18
    7
    1
See reviews for
83
156
19
12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Canton of Geneva, Switzerland
Level 6 Contributor
497 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
Reviewed October 27, 2012

Very nice hotel located in the historical center of Akko, actually it's build inside the city walls, which attributes a special atmosphere to the hotel design. We had a nice two-floor room with stone walls and with comfortable medieval-style bed.
The negative points:
The wifi in the rooms doesn't work. (only in the lobby) There is not much light in the room (which is nice if you want a romantic/ medieval atmosphere, but it terrible if you would like to read a little before going to bed) The windows go to the road, so sometimes during the night (we stayed on saturday) we were waken up with the sound of the cars passing with loud music.

Room Tip: As mentioned above we had a room on the road side and it was very loud
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire, United Kingdom
Level 5 Contributor
80 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 28, 2012

The Akkotel is a charming property built into the old city walls ... its to one side of the old city but everything is within good walking distance. The rooms are odd but in a good way - full of charm and clean and full of character. The staff are friendly and very accommodating and the breakfast is of a good standard.

Room Tip: As all rooms are individual - ask to see a few before you choose which one you want to stay in.
See more room tips
  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sanj67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta, Canada
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 22, 2012

From the outside and the lobby this looks like a wonderful place. However, we did not feel particularly welcome by any staff. The room was drab and needed updating. Cleanliness was okay, but could have been much better. There were cars driving by playing very loud music until 2 a.m. Overall we were not impressed with our stay.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hchapinfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 9, 2012

Akko is a lovely and well kept crusader town in north Israel.

The hotel is right in the old town, very close to all points of interest. The service is very attentive and the rooms are cozy if not particulary spacious.

A special mention for the outstanding breakfast, a huge array of delicacies.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alecostantino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akkotel, Manager at Akkotel, responded to this review, September 16, 2012
Thank you for writing about your stay in Akkotel, glad to hear that you enjoyed it. Welcome again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kfar Saba, Israel
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 8, 2012

We went to this hotel for short weekend vacation. It's an amazing and unique hotel in the Israeli hotels. Every spot is decorated with an homage to the history of the building and surrounding - Ottomans rulers, the walls of Acre and the market. It is located near every visiting place in Acre. The hotel made us a felling as staying abroad although we were in Israel.
The only problem is that it located on a street so we heard the traffic noises although they put double glass windows.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alon e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akkotel, Manager at Akkotel, responded to this review, September 16, 2012
Thank you very much
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highland, Maryland
Level 6 Contributor
287 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed August 26, 2012

Great location, nice hotel Acre is cool because it is so much more authentic relaxed Arab families the historic features are cool but limited and the Souk is smaller but nicer than the grand Bazaar in Istanbul or Jerusalem. Nice rooftop deck close to the harbor, close to the Souk nice proprietors

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RuffleScruffle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akkotel, Manager at Akkotel, responded to this review, September 16, 2012
Lovely to hear that Acre Market/Souk compared with Istanbul Grand Bazar, Thank you for commenting
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Acre
0.3 mi away
Efendi Hotel
Efendi Hotel
#1 of 4 in Acre
339 reviews
0.7 mi away
Rimonim Palm Beach Acre
4.4 mi away
Nea Resort & People
Nea Resort & People
#1 of 1 in Shavei Tzion
107 reviews
Show Prices
Show Prices
Show Prices
6.3 mi away
Shtarkman Erna Boutique Hotel
8.6 mi away
Bay Club Haifa Hotel - an Atlas Boutique Hotel
7.3 mi away
Sea Life Hotel
Sea Life Hotel
#2 of 7 in Nahariya
234 reviews
Show Prices
Show Prices
Show Prices

Been to Akkotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Akkotel

Property: Akkotel
Address: Salahuddin Street, 1 | Acre (Akko) Old City, Acre 24112, Israel
Phone Number:
Location: Israel > Northern District > Acre
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Acre
Price Range (Based on Average Rates): $$
Number of rooms: 16
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Agoda so you can book your Akkotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Akkotel Hotel Acre
Akkotel Israel/Acre

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing