I was here for business trip and the location is great, not to mention how easy it was to get a cab in Mataram. The room was great, the fluffy pillows are oh-so-awesome-it's-a-crime-to-wake-up, but the sheets are easily to unravel, if you are the kind of person who cannot stay still while you're sleeping, it'll be a problem and who knows you might landed ugly on the floor. Second, the bathroom was great, i always learn when you stay in a hotel, the "hang your towel to reduce the use of soap/detergent for washing and help to save the environment" policy, it won't happen in this hotel, i hanged out my towel purposely for the evening and next day use, the cleaning service just change my towel..every single time -___-". Next, the wi-fi, i don't think the wi-fi connections were integrated in every single corner of the hotel, so every time i move to another location (i.e from room to convention room/lobby/restaurant) i had to re-enter the username and password again and again which was a big fuss, the unstable connection from one spot to another made me devastated, it was really horrifying when i had emergencies and need to sent out e-mails. Santika, you need to fix this, especially when your guests are mostly doing business in the city. Lastly, reminded that the rooms and conference rooms weren't sound proof, i suggest to keep the speaker at the lowest volume, the entertainment/band somewhat very annoying to hear and gave out cheap hostels aura, it made my concentration went up in flames, or at least change the entertainment to piano only, so it'll be good for the hotel rating's and made it less tackier.
- Official Description (provided by the hotel):
- Hotel Santika Mataram is strategically located in the most prestigious central city, where the government offices and business buildings are there. Just 5 minutes to Mataram Mall shopping complex, other shopping area and the new icon of the city called Islamic Center building. The beautiful Sengigi Beach is just 15 minutes drive away. At Santika Hotels & Resorts we combine local traditions with a natural touch to bring our guests the very best in Indonesian hospitality. At Santika, you can always be sure of a warm welcome. ... more less
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- Also Known As:
- Hotel Santika Mataram Lombok