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“Helpful, courteous staff”

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Hotel Santika Mataram
Ranked #4 of 25 Hotels in Mataram
Certificate of Excellence
Reviewed August 20, 2012

Stayed here on our last night after spending some time in Senggigi and Gili T to get closer to the airport for our 5 AM flight.

The good stuff:
-About 35-45 mins away from the Praya airport (new), with still easy access to food and other necessities. Hotels in Kuta Lombok area (Southern part) are actually closer to the airport but there's only one 3 or 4 star hotel in that area (at the time was fully booked)
- Very helpful and courteous staff.
- Everything turned out just fine (room service/food, wake up call, taxi arrangement). They also agreed to extend the pool hours for me at night :)

The not-so-good stuff:
-Not a big deal at all but did find the shower area in the bathroom to be weirdly arranged. It's only partially covered with a narrow piece of glass. The more you increase the water pressure, the more likely the entire bathroom floor gets wet :P

  • Stayed: August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nyer8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 - 145 of 254 reviews

Reviewed August 4, 2012

very great city hotel. located between NTB bank( the largest bank in lombok) and governoor office. in front of mataram public park.... so easy to go everywhere....
amazing....... nice service n facilities........
great.....

  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank wahyu p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2012

i stay there just 2 weeks after their opening, very nice new hotel at the city centre, perfect place to stay away from the crowded gili. price is very good considering they give me a room upgrade at that time. just stay there whenever you go to mataram and enjoy your stay

Stayed: June 2012, traveled on business
1  Thank gondel g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 days ago via mobile
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Stayed: September 2017, traveled on business
Thank Antonius D
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Reviewed 1 week ago via mobile
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Stayed: September 2017, traveled on business
Thank Widhibanten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
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Stayed: May 2017, traveled on business
Thank warsaya
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Reviewed 2 weeks ago via mobile
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Stayed: July 2017, traveled on business
Thank suwandytanjung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this reviewResponded 2 weeks ago
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Additional Information about Hotel Santika Mataram

Address: Jln. Pejanggik No. 32, Mataram, Lombok 83231, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Mataram
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 25 Hotels in Mataram
Price Range: $38 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santika Mataram 3*
Number of rooms: 123
Official Description (provided by the hotel):
Hotel Santika Mataram is strategically located in the most prestigious central city, where the government offices and business buildings are there. Just 5 minutes to Mataram Mall shopping complex, other shopping area and the new icon of the city called Islamic Center building. The beautiful Sengigi Beach is just 15 minutes drive away. At Santika Hotels & Resorts we combine local traditions with a natural touch to bring our guests the very best in Indonesian hospitality. At Santika, you can always be sure of a warm welcome. ... more   less 
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Also Known As:
Hotel Santika Mataram Lombok

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