Had to find a hotel close to the new KNO airport at Medan and was lucky to find Crew Hotel. With a morning flight out of KNO, it was very convenient and stress free to get up early, have a relaxing breakfast and take the free shuttle to the airport - no worries about traffic at all.

Hotel is used by airline crew also. Very good wifi service. Rooms are small but comfortable - you don't want to stay too many days though.

Friendly service but might need to wait a bit if airline crew arrived earlier than you to check in.

Will definitely choose to stay here once again if I am flying in and/or out of KNO.

So nice to have a hotel with shuttle bus this close to Medan airport.
Very friendly and helpful staff.
Breakfast was a little underwhelming but would still happily stay here on next visit!
Perfect for an overnight stay when passing through Medan

Tried to stay in this hotel last month as I was in transit in medan. There were several rooms online so we went straight to the hotel. Staff is useless, unprofessional, do not speak english, giggle at your face, ignore you, mess up guest reservations who are forced to search for something else in the middle of the night. They only care about the airplace crews arriving late at night.
Do yourself a favor and go straight to Thongs inn (there arent many other choices near the airport). For the same value you will have a much nicer, professional experience.