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Best Massage and Spa in Medan

This place not only serve the best spa and Massage, they also gives the best services. They give... read more

Reviewed October 11, 2020
javinlie
,
Medan, Indonesia
via mobile
Nice Massage, therapist and the environment

Love the place, had go to this place 2 times. The first is the best, the second had a little bit... read more

Reviewed July 3, 2020
javinlie
,
Medan, Indonesia
via mobile
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Reviewed May 12, 2013

i really love massage because it can relax my body and mind after fully stressed work... and Zengarden is the one which i can fulfil. Starting from the welcome drink and cold towel and then goes through the massage. it's totally perfect. and i can really feel the "zen-atmosphere" while i've been massaged..
until now,compare to other spa in medan, i choose to put two thumbs up to Zengarden coz they really provide what i need for my body massage..
highly recommended for chocolate treatment..

thanks Zengarden..
keep the good work.. :)

Date of experience: April 2013
Thank Fredi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarisse W, Public Relations Manager at Zengarden, responded to this reviewResponded May 14, 2013

Hello Fredi W,

I and the whole crew at Zengarden appreciate your glowing review. We are thrilled to know that you had great experience at our spa. We are working hard day-in-and-day-out to ensure we can consistently meet and exceed your expectation.

Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2013

Unfortunately i have to tell the truth that nowadays the spa isn't as good as the last time i visited. Now, i ordered the firm massage because i know that if i ordered the medium it will not be the real medium :)
So pretty much what i Am saying is i think they dont have a standard of massage technique they offered because this time it was horrible, and tomorrow im gonna have to go somewhere else because i was really unsatisfied.
Perhaps the new staff they are having are not provide as goos as service as the senior one, which i completely understand, therefore this place is still recommended, but keep in your mind that you have to request for the senior staff....

Sorry zen crew, just got to tell the truth....

Date of experience: January 2013
Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarisse W, Public Relations Manager at Zengarden, responded to this reviewResponded January 11, 2013

Hello Susan,

I am truly sorry that you didn't have as good (or even better) experience than before.

Based on your feedback, I have put it in my list to improve / work on 2 things: pressure and technique.

All our therapists are undergoing strict training and there should be no differences between one or another (though, I admit that, the experience could be very subjective depending on many factors).

Regardless, we appreciate your feedback and we will strive to be better.

Thank you.

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Reviewed January 7, 2013

We spent a night in Medan and had two 90 minutes treatments while we were in Zengarden. It was good.
the place was neat and clean; it is about 10 mins from the airport. We head straight after our treatment for fear we might be caught in traffic jam.
It would be good if there's some landmark to identify the location as both times, our drivers missed the entrance.

Date of experience: December 2012
Thank ShirleyHoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarisse W, Public Relations Manager at Zengarden, responded to this reviewResponded January 9, 2013

Hello Shirley,

Happy new year.

I am glad you had a good experience at Zengarden.

We will work on the landmark (make it taller or more visible and also put some road signs) hopefully around February or March, depending on the permit from local officials.

Thank you and we are certainly look forward for your next visit in town.

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Reviewed December 3, 2012

2 days ago I visited Zengarden after reading a review. Well d place is really soothing n makes you feel relaxed. The Therapist are trained to provide good massage.I really enjoyed the chocolate massage.will definitely recommend to others n revisit in my next trip.

Date of experience: December 2012
Thank Mala V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarisse W, Public Relations Manager at Zengarden, responded to this reviewResponded December 5, 2012

Hello Mala V,

I am really glad you had good experience and absolutely appreciate your review.

Looking forward to see you on your next visit to Medan.

Thank you.

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Reviewed October 21, 2012

Visited September 2012.Great value for a 1.5 hr Oriental Essence oil massage in Zengarden.Will definitely visit again on our next trip to Medan.
Gaya & Prem, Penang Malaysia.

Date of experience: September 2012
1  Thank Gayaprem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarisse W, Public Relations Manager at Zengarden, responded to this reviewResponded October 23, 2012

Hello Gaya & Prem,

I am very glad that both of you had wonderful experiences. We are looking forward for your next visit to Medan.

Thank you. Take care.

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