Previously managed by Novotel, this hotel is now under local management. Very ill managed, rooms have dirty stained curtains, carpets were not vacuumed, Ordered room service at 10pm, called them at 10.45pm & asked where was my food, they said it's being processed, 15 min later a waiter knocked my door asking what had I ordered. I asked for the manager, told him about the mess up, showed him the unclean carpets, the wet toilet & the stained curtains, but I got the impression that he was too young & inexperienced to manage the situation accordingly.
I don't suggest anyone to stay in this hotel, you can get better hotels in Medan at lesser rates than this hotel charges.
- Official Description (provided by the hotel):
- Hotel Soechi International Medan is a Business Hotel located in the heart of business in the city and entertainment district. ... more less
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- Also Known As:
- Novotel Medan