After looking online (http://www.whatsonpenang.com/) for the best value deal for a one night stay I chose Grand Sakura Hotel for 2 reasons; price and airport access.
The reason for my travel was to renew my visa in Malaysia and I really just wanted the best value Hotel I could find and Grand Sakura pipped my last visits choice, My Dream Hotel in Medan, Sumatra, Indonesia.
I saw online that they had free airport transportation so on a budget made sure that I called up and booked this service to collect me from the airport. The driver was there ahead of me and without delay we were on the road to the Hotel.
As I had previously been to Medan 6 months ago it was somewhat familiar and the back-street short cuts did not make me nervous as it had done on my first visit. On arrival at the Hotel I was immediately impressed by the décor and headed straight to the check-in counter.
Service was polite and efficient but not quite friendly. The first question after completing the registration was for Rp 100,000 deposit for the mini-bar which I had no intention of using (this was also asked for at My Dream Hotel on my last visit) and declined to leave a deposit. This was taken abruptly and they then said that they would clear the mini-bar - fine.
The room was spacious and very well appointed and well worth the money paid.
Breakfast was included and I got up early to take advantage of it before Leaving for the airport. The breakfast was bland and nothing on the menu was remotely tasty - 2:10 for the food; the coffee was needed and more than drinkable.
On requesting the free transport to the airport I was informed that it was chargeable at Rp 50,000 (the same price you would pay for a taxi!!) and as this was unexpected came as a shock.
Overall it is a nice hotel with excellent rooms but the service and friendliness of the staff was much better at My Dream Hotel.
- Official Description (provided by the hotel):
- Grand Sakura Hotel Medan, astar hotel, is situated in the hearth of the Central business district and within close proximity to airport.With Sakura, Your Satisfaction First, Guest for Flower, Flower for Guests. ... more less
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