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“One night stand”
Review of Grand Sakura Hotel

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Grand Sakura Hotel
Ranked #16 of 73 Hotels in Medan
Reviewed June 13, 2011

After looking online (http://www.whatsonpenang.com/) for the best value deal for a one night stay I chose Grand Sakura Hotel for 2 reasons; price and airport access.
The reason for my travel was to renew my visa in Malaysia and I really just wanted the best value Hotel I could find and Grand Sakura pipped my last visits choice, My Dream Hotel in Medan, Sumatra, Indonesia.
I saw online that they had free airport transportation so on a budget made sure that I called up and booked this service to collect me from the airport. The driver was there ahead of me and without delay we were on the road to the Hotel.
As I had previously been to Medan 6 months ago it was somewhat familiar and the back-street short cuts did not make me nervous as it had done on my first visit. On arrival at the Hotel I was immediately impressed by the décor and headed straight to the check-in counter.
Service was polite and efficient but not quite friendly. The first question after completing the registration was for Rp 100,000 deposit for the mini-bar which I had no intention of using (this was also asked for at My Dream Hotel on my last visit) and declined to leave a deposit. This was taken abruptly and they then said that they would clear the mini-bar - fine.
The room was spacious and very well appointed and well worth the money paid.
Breakfast was included and I got up early to take advantage of it before Leaving for the airport. The breakfast was bland and nothing on the menu was remotely tasty - 2:10 for the food; the coffee was needed and more than drinkable.
On requesting the free transport to the airport I was informed that it was chargeable at Rp 50,000 (the same price you would pay for a taxi!!) and as this was unexpected came as a shock.
Overall it is a nice hotel with excellent rooms but the service and friendliness of the staff was much better at My Dream Hotel.

Room Tip: Check for airport transport and prices
  • Stayed: June 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank penang_pete61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (154)
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104 - 110 of 154 reviews

Reviewed January 23, 2011

The staff is very helpful. The transporter we booked last minute told us that he cannot send us to the airport, with the help of the hotel staff we only spend IDR100,000 instead of the transporter price at IDR200,000 right early of 4.30am. As promise by the staff, they will serve us early breakfast but they cannot make it on time. It is O.K. as long as we can reach the airport on time.

  • Stayed: January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Liew88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2010

The hotel is just Rp7,000 by bechak(motorised trishaw) or Rp 30,000 using the hotel car, to the shopping area in Jl Perniagaan (for textiles & dresses: silk, Batik) and the famous nasi padang restaurants(there are also a few stalls selling traditional food within walking distance to the hotel). Whatever your travelling, eating, and shopping needs, the staff, especially the designated person(Mdm Rosta),drivers and receptionists are always willing to help. Our room was comfortable and efficiently maintained. The rates were very affordable. The complimentary breakfast was very modest, but they assured us of improvements in future.

  • Stayed: December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AzizFikryMohammad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago
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  • Stayed: August 2017, traveled solo
    • Service
Thank jonns556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2017 via mobile
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Stayed: April 2017, traveled with family
Thank Sudivo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2017
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Stayed: February 2017
Thank Sri_Erwinsyah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2017 via mobile
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Stayed: September 2016, traveled solo
Thank Leo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Sakura Hotel

Address: Jl. Prof. HM Yamin SH No. 41-43, Medan 20234, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #16 of 73 Hotels in Medan
Price Range: $26 - $36 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Sakura Hotel 3*
Number of rooms: 120
Official Description (provided by the hotel):
Grand Sakura Hotel Medan, astar hotel, is situated in the hearth of the Central business district and within close proximity to airport.With Sakura, Your Satisfaction First, Guest for Flower, Flower for Guests. ... more   less 
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