We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Swiss-Belinn Medan
Nearby Hotels
$39
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$51
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
$49
$44
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$57
$52
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$68
$45
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$50
$34
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$52
$42
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
$76
$36
Priceline
View Deal
  • Free Wifi
  • Free Parking
$35
$31
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
$26
$24
Agoda.com
View Deal
  • Free Wifi
  • Breakfast included
Reviews (540)
Filter reviews
540 results
Traveler rating
58
220
218
26
18
Traveler type
Time of year
LanguageAll languages
More languages
58
220
218
26
18
Show reviews that mention
All reviewsselat panjangdream hotelsmall windowfood stallsback alleymini marketconvenient hotelsuperior roominternet connectionshort staybreakfast buffetmany choicesrailway stationlobbytaximinimalistbellboy
Filter
Updating list...
261 - 266 of 540 reviews
Reviewed April 25, 2013

This hotel is a pleasurable place to spend some time in an otherwise dreary city that has few tourist attractions, and especially compared to a dreadful supposed 4-star hotel on the other end of town. This is a great example of an excellent mid-range hotel. It’s hip and modern with clean lines, comfortable beds and immaculate housekeeping. There is free Wi-Fi, cable TV with several English stations, an electric teakettle, tea and coffee and an in-room safe. There is a 24 hour convenience store that is well stocked with snacks and beer. The large shower and bathroom were clean. The restaurant serves good food and has a bar with beer, wine and cocktails. The restaurant is accessible from both the interior of the hotel and a door to the back alley that teems with street stalls selling all manner of food. It’s about 15 minutes from the airport though it was hard to get a cab for an early morning flight—it’s recommended to make arrangements with the front desk the night before. The hotel is a narrow building in the middle of a block so it looks like some rooms have a glass panel fronting on the interior enclosed courtyard space, while our room, at the front of the building, had a small window. This hotel is a good choice for visitors to Medan.

Room Tip: Some rooms have windows to the outside and others don’t so if that is important to you request a room with a window.
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank IngasAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this reviewResponded May 5, 2013

Dear Valued Guest,

Warmest Greetings from Swiss-Belinn Medan.

We would like to express our sincere thanks for your wonderful review with the nice title "Great Rooms with Lots of Amenities" addressed to our hotel.

We are pleased to hear our room and facilities met your expectations and that our restaurant could provide great food and beverage. We hope we can continue to provide you with efficient service in the future.

Thanks again for your great feedback. We look forward to serving you again on your next visit to Medan.

Warmest regards,
General Manager of Swiss-Belinn Medan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2013

Our first visit to 'real' Indonesia and I was not sure what to expect. Medan was a crazy city and arriving after dark I was a little nervous. Arriving at the Swiss Bellinn was a piece of quiet and sophistication. Great price for a capital city, efficient friendly staff and lovely, clean and modern bedrooms and bathrooms. The beds were extremely comfortable, the view was a little odd out in to the central lobby but probably beat the alternative out on to the street. The breakfast was fantastic, with the largest selection of fresh food we have had on our travels and all inclusive.
All in all it is a good option and conveniently located for a couple of nights there are a few nice, cheap eateries down the alley behind the restaurant. We used the hotel twice when we arrived and again when we left Sumatra, would definitely use this as a stop of if flying in to Medan again.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Meri_Jahn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this reviewResponded May 6, 2013

Dear Valued Guest,

Warmest Greetings from Swiss-Belinn Medan.

Thanks so much for your review. We really appreciate your wonderful feedback. We are very pleased to read that you appreciated the facilities, staffs and buffet breakfast that we provided and enjoyed your visit in our hotel. We are honored to be your Medan hotel of choice.

Once again, thank you for your feedback. We are pleased to welcoming you at Swiss-Belinn Medan again.

Best regards,
General Manager of Swiss-Belinn Medan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

I recently stayed in this hotel with my friends (party of 4), and found it to be a middle range hotel. They claim to be a 3 star, but seriously they should revise their claim probably 2 star)I found the price to be moderate. The rooms are basic with very nice hot shower (good water pressure and temperature). The hotel staff are very friendly and hospitable.

The restaurant served very good buffet breakfast but the place was a bit small and we had to wait to be seated during the peak hour, and the food was a bit slow to be replenished.The drawbacks are that the main lobby is small and did not have enough seats for us to sit down while waiting to be checked in.

There are a wide variety of chinese food stalls and restaurants at the rear of the hotel (can be accessed via the back door from the restaurant) but very pricy. I could get the same kind of food in Kuala Lumpur for less than 1/2 the price, so if you want to puncture your pockets, then go ahead and eat there.

The front entrance of the hotel seemed a bit crowded with taxi drivers and "beca" drivers were hassling us every time we walk out of the hotel.

If you are keen on going for a massage, don't think about going for the services in the hotel. A massage which they claim will be conducted for a duration of 1 hour was only done for 48 minutes. When I complained, they did not even offer a discount or to continue for the full 1 hour duration. This is not fair and not professional. If you want good massage, you may want to check out independent massage centers outside of the hotel instead, which is better, yet slightly cheaper.

The best part of the hotel is that it is close to the airport, so if you are transiting, this would be a good option.

Room Tip: Rooms come with black tiles, so we don't see the dirt on the floor. You may want to restrain from walking bare footed in the room as it is very dusty.
  • Stayed: March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this reviewResponded May 6, 2013

Dear Valued Guest,

Warmest Greetings from Swiss-Belinn Medan.

Thank you for your recent stay at Swiss-Belinn Medan and subsequent review of our hotel. We are, Swiss-Belinn Medan, a three stars international hotel chain applied for the modern and minimalist concept. As your reference, our hotel is strategically located from the airport and nearest to the famous food center in Medan.

Your comments are noted from your review, you highlighted your satisfaction with our staffs, location and buffet breakfast. We do apologize that we failed you in regards to massage duration and slow replenishing the food. We will ensure that we are more consistent in our service to our guests and we will always improve for sure.

Once again, thank you for your staying with us and also for the time to write a review. We hope that we will have an opportunity in the near future to accommodate you again at Swiss-Belinn Medan.

Best regards,
General Manager of Swiss-Belinn Medan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2013

Stayed for one night whilst travelling to Bukit Lawang. Overall the hotel was fine. The room was a little dark with no natural light, but comfortable enough. We weren't really there long enough to pass serious judgement, but if I'm passing through Medan again I'd consider staying again.

(Visited May 2011)

  • Stayed: April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
1  Thank boytaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this reviewResponded May 6, 2013

Dear Valued Guest,

Warmest Greetings From Swiss-Belinn Medan.

Thank you for your choosing Swiss-Belinn Medan to accommodate your visit to Medan a year ago and your review to our hotel. We are pleased that our hotel was fine for you. We are doing some improvement to our facilities to assure your next visit will be more enjoyable.

We look forward to welcoming you at Swiss-Belinn Medan again.


Best regards,
General Manager of Swiss-Belinn Medan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2013

For Budget hotel standard, this hotel is just OK. I had to checkout from another hotel (Grand Aston) after staying for a few days as they were already fully booked on New Year's eve. Not having many choices as most hotels were fully booked (or only highly expensive rooms were available), luckily SwissbelInn was still available. I stayed in a deluxe room and they provided free ticket to join the New Year Celebration on the rooftop, which I didnt use.

The positives:
1. Check in was easy and no issues when checking out
2. There's a 24 hour mini market on ground floor
3. Good value for money
4. Lots of local food within walking distance

Areas for improvement:
1. I thought the room layout was a bit weird (e.g. the phone is not reachable from the bed) and the design was very basic.
2, Not many power outlets.
3. The sheets and towels could be cleaner

I didnt have breakfast at the hotel hence cannot comment on Food.

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Donny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swiss-Belinn, General Manager at Swiss-Belinn Medan, responded to this reviewResponded May 6, 2013

Dear Valued Guest,

Warmest Greetings from Swiss-Belinn Medan.

We would like to thanks for staying with Swiss-Belinn Medan. Your review to our hotel is detailed that will provide information to the others. Your suggestion to improving some points is our concern. We are gradually doing renovation to our room layout and consistently controlling our linen cleanliness.

We wish your next visit will be more better and enjoyable. We are pleased to welcoming you on your next visit to Swiss-Belinn Medan.

Best regards,
General Manager of Swiss-Belinn Medan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews