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“Best gym in the world” 4 of 5 bubbles
Review of Grand Aston Cityhall Hotel & Serviced Residences

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Grand Aston Cityhall Hotel & Serviced Residences
Ranked #5 of 69 Hotels in Medan
Certificate of Excellence
Singapore
Level Contributor
146 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Best gym in the world”
4 of 5 bubbles Reviewed May 21, 2014

I think a lot of people have already commented about how good this hotel is, how great the room is, so I just want to add in that they really have a world class gym in this hotel ! It is big, spacious, and they have a bunch of equipment which you can't even find in a normal gym. I mean, don't get me wrong, the room is also great, but for me personally, I don't mind coming back one day just to have a gym session in this hotel.
That being said, the breakfast was also good. Great variety of food, delicious local delicacies. Looking forward to come back and stay in this hotel again.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank adrianwn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced Residences, responded to this review, May 23, 2014
Dear andrianwn,

Glad you take time to explore the gym! I am glad to hear that our facilities fits you well. We are looking forward to welcome you back again!

Warmest Regards,
Rizky Dermawan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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667 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Melbourne, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 20, 2014

It was a pretty new hotel in Medan when we were staying there in December 2013 for about a week. Everything was clean, service was good, plenty of choices on breakfast buffet. Price was cheap for this five star. We got it for about AUD75 a night. The only drawback that we had was the room next door was eating durian inside their room. The smell was all over the entire floor which we stayed. The hotel should be more strict about this.

Room Tip: Tip the front desk.
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  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jun A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced Residences, responded to this review, May 23, 2014
Dear Jun A,

Greetings from Medan! Thank you for taking time to write us a review. By our policy, bringing Durian and Mangosteen into the rooms is not allowed and penalty will be applied for any violations. I apologize if the smell caused you discomfort. We will pay more attention to this matter.

Regards,
Rizky Dermawan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 20, 2014

I walked from the airlink station to the hotel. It is very close actually.
It was my first time stay in Aston, but I was very surprise for it surroundings. Just move to the opposite of the hotel, and you can get into Merdeka Walk and have some food and fun there, especially in the Saturday Night.
The hotel staffs are very helpful and friendly. I love all facilities in the hotel, especially the bright room, wifi, and the bathroom. Really want to come back to Aston!

Room Tip: Find a promo time to get discount rate.
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  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Scouter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced Residences, responded to this review, May 23, 2014
Dear Scouter F,

We are delighted to hear that you enjoyed staying with us. Kindly visit our website for promotions.

Regards,
Rizky Dermawan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
port Klang
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed May 19, 2014 via mobile

I have stayed in quite a number of hotels in Medan but so far, Grand Aston has been the best.
Loved the spacious room, the hot rain shower, the lobby, swimming pool.
The breakfast choices are slightly less than some other hotel but the choices are good. I am not much of an eater so, I don't mind.
The best part for me is the Merdeka Walk just opposite the hotel. With local & fast food choices, I don't have to eat in hotel all the time. I also went for jogging in the park as the open stadium track is just behind Merdeka Walk.
For shopping, Grand Palladium & Centre Point is just walking distance away. Be careful of the traffic when you cross the road.

Stayed May 2014, traveled on business
Helpful?
1 Thank tinagargopal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced Residences, responded to this review, May 23, 2014
Dear Tinagargopal,

Your review draws smiles to our faces. Thank you for staying with us and we look forward to welcome you again soon!

Regards,
Rizky Dermawan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palembang, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 19, 2014

Last stay is very comfortable, kind assistance from front office department and fast responds from House keeping staff and great breakfast many choices of breakfast,,,nice stay ,, definitely will stay there again,,

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hennyafrinna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced Residences, responded to this review, May 23, 2014
Ms. Henny,

Thank you for choosing Grand Aston City Hall Medan as your place to stay in Medan. We look forward to welcome you again soon!

Best Regards,
Rizky Dermawan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 19, 2014

The hotel staff were friendly and helpful. Room was clean and spacious. Just nice for us who came to Medan for shopping. Easy to get public transport and location is good. Food choice for breakfast was quiet a lot. on my opinion, this is a Best in town, no need to think twice for staying! All perfect as a 5 five star. The atmosphere is classic and classy, so comfortable and cozy! No doubt for saying this as the best!

  • Stayed February 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank morris s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced Residences, responded to this review, May 23, 2014
Dear Morris S,

Thank you for taking time to write such a nice review for us. I’m glad to hear how you found our location convenient. For your next visit, try our Aston Spa room for a luxurious stay.

Warmest Regards,
Rizky Dermawan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makassar, Indonesia
1 review
5 of 5 bubbles Reviewed May 19, 2014

I stayed 3 nights in this Hotel, and i got all the experience that i wish to have nice room, great food and lovely staffs. The staff always welcome us to assist for everything that we need, and i have a good time to spend my time in the restaurant with all the friendly staff there. For sure will come back to this hotel again.

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RunnaSahroni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonMedan, General Manager at Grand Aston Cityhall Hotel & Serviced Residences, responded to this review, May 23, 2014
Dear RunnaSahroni,

I am glad to hear you spent a good time staying with us. See you again soon!

Best regards,
Rizky Dermawan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Aston Cityhall Hotel & Serviced Residences

Property: Grand Aston Cityhall Hotel & Serviced Residences
Address: Jln. Balam no. 1, Medan 20112, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Business Hotel in Medan
#3 Spa Hotel in Medan
#4 Family Hotel in Medan
#4 Luxury Hotel in Medan
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Aston Cityhall Hotel & Serviced Residences 5*
Number of rooms: 210
Official Description (provided by the hotel):
Ideally located in the heart of Medan, exactly 0(zero) km of Medan City and just 60 minutes from International airport by car and 5 minutes away from the train station to International Airport. Free shuttle service to drop off or pick up from and to train station Medan. The hotel offers rooms and suites with dramatic views of the city skyline and within easy walking distance across of the hotel you could experience the most convenient place for hang out as well as dining & shopping. Provides a wide selection of dining options. Guests can sample Chinese and Western cuisines. D'Heritage coffee shop is an ideal places for a cup of coffee, light refreshment and drinks. Guests can enjoy outdoor swimming pool. There is also a spa and wellness centre with professional massage services. ... more   less 
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Grand Aston City Hall Hotel And Serviced Residences

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