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“Good location, horrible bathroom!”
Review of Hotel Garuda Citra

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Hotel Garuda Citra
Ranked #19 of 34 Specialty Lodging in Medan
Sydney, Australia
Level Contributor
54 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Good location, horrible bathroom!”
Reviewed January 23, 2012

Location of our hotel was very handy, we were only staying in medan one night, hotel was close to everything we needed and the airport. The hotel itself was quite dated but i expected that after reading past reviews and it was very cheap so i wasn't expecting a 5 star hotel. I didn't have too much interaction with the staff apart from check-in but they seemed friendly enough. The room was huge compared to most other hotels that i had stayed at in Indonesia. The bathroom however was quite gross. It looked like it has not been cleaned in about 5 years. The breakfast was also extremely small, only enough for me to have a small amount of rice which was bland and a cold rubbery egg (we ended up going to mcdonalds to eat more). If your looking for a cheap hotel for a one night stay i would consider this, however if you are staying a few nights i would look for someplace else.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Cara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Any
English first
malaysia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 30, 2009

hotel garuda citra was located in the midst fo medan city. However, we were unhappy with the service that was given. this hotel was perbooked for us through our malaysia tour agency when we requested to be somewhere in town. Unfortunately, the standard rooms do not come with hot shower . the rooms looked more like cheap lodges. the reception counter could not help much when we wanted a change for deluxe rooms. they demanded that we should pay extra when we requested for rooms with hot showers. they demanded that we pay 30 % of our booking charges even though we were not taking the rooms. after contacting our malaysia agent, we were taken to another hotel- hotel perintis which gave superb treatment for a three star hotel. the rooms had tea making facilities and mini fridge.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ausv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Garuda Citra

Property: Hotel Garuda Citra
Address: Jln. Sisingamangaraja 27-39, Medan 20113, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Amenities:
Business Center with Internet Access Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #19 of 34 Specialty Lodging in Medan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Garuda Citra 2.5*
Number of rooms: 62
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