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“Best hotel in bukit tinggi so far”

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Grand Rocky Hotel Bukittinggi
Ranked #2 of 16 Hotels in Bukittinggi
Level 3 Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Best hotel in bukit tinggi so far”
Reviewed May 24, 2013 via mobile

When i first arrived at grand rocky, there was some tiny problem with my room booking. They are so nice to upgrade my room because of the problem.

The grand deluxe room is clean and big. But somehow it feels empty, maybe you should put sofa in to the room so it doesnt feel too big and empty.

The breakfast is ok. Not great but ok.

The staff is very friendly. Especially the front desk and swimming pool staff.

Will definitely go back to this hotel whenever i go to bukit tinggi.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nuynuynuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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165 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Spanish first
  • Any
English first
Kuala Lumpur
Level 3 Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed April 4, 2013

Roomy, modern with balcony and beautiful scenery. Comfortably stayed in Grand Deluxe room with kids. The breakfast offers quite a number of varieties. About 600 meters / 5-6 min walks to Pasar Atas (embroideries heaven) and Jam Gadang (the center of attraction). It's quiet and offers quality sleep. The swimming pool is awesome but too cold to jump in ! Going back there? Maybe...

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Zamry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 4 Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 3, 2013

Bukittinggi has 3 four stars hotels.. 2 of them are quite old and lack of maintenance.. The 3rd one is Grand Rocky Hotel.. It is a new built hotel nicely located at a higher ground so it has beautiful view from its rooms.. Close to Bukittinggi attractions like Sianok Canyon, Jam Gadang and Pasar Atas.. One side is facing the Sianok Canyon which is Bukittinggi famous tourist attraction, and the other side is facing the city and historical Jam Gadang.. The rooms are quite nice, big and also clean.. I stay there with my big family, we stay at 6 rooms which we already booked in advance.. The service and hospitality was excellent! After having a bad experience or may i call a nightmare at one big chain hotel in Padang, i was quite happy with the service and hospitality of Grand Rocky staffs.. They always greet me by calling me by my name, even though the hotel occupancy was quite full.. And always with the smile on their face... Nothing was too much for them.. They were able to deliver everything we requested.. We were travelling with couple of kids, toddlers and infant so there were requests made out of the ordinary, But there were no problems at all.. 2 thumbs up for them!
Breakfast was quite nice with eggs stall and many varieties of local foods..
Swimming pool was quite clean and half of it was indoor / under a roof so no problem swimming while raining..
It also has a couple of karaoke rooms next to the swimming pool..
The only downside was the loud noise from the music lounge and karaoke rooms at night.. Maybe it was because we stay at 2nd floor just above the karaoke rooms and music lounge.. So it would be better to stay at higher floor.. More quiet and got better views..

All in all it was a great experience staying at Grand Rocky.. I definetely will return to stay there next time i visit Bukittingi !

Room Tip: Grand Deluxe room at 2-4 th floor.. It has a private balcony facing the Sianok Canyon
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AVDRamschie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 6 Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed March 27, 2013

Glad that we have made the right choice after reading comments from TA members and other sources. (it would be much noiser if we had chosen The Hills due to the passing traffics/vehicles). Check-in on 22nd March for a 2 nights stay.
This is the first time we visited Bukittinggi and we had chosen the Grand Deluxe Room (the difference is that this room category has its own terrace/balcony) which offers spectacular views of Canyon & part of the city. Room size is average & clean. Unfortunately, no in-room safe deposit box is available.
Buffet breakfast is average, but more can be done to improve/add-value to its varieties.
Swimming pools is clean & its water crystal clear, & has great views overlooking the Canyon, But the only minus point is the water is a little cold to swim, given the weather condition. We hope the Management can do something to warm up the pool in order to attract more hotel guests to join in the fun.
The hotel itself is within walking distance to Jam Gadang (about 5min walk) and food can be found along Jalan Ahmad Yani.
You may want to check out the Departmental Store & Supermarket called Ramayana (next to Jam Gadang) for your daily necessities. For a better option of clothing, you may also visit this shop “DeDi Busana” which is located near the entrance of Pasar Atas area.
If you are on DIY option, kindly request the driver to stop at Lembah Anai Waterfall at Padang Panjang for refreshment & photo-taking, while enroute to Bukittinggi (entrance fee is IDR2,000). You may also want to try out local sweet cakes called “Bika Talago” or “Bika Si Mariana” or “Bika Bambu” (made of flour & brown sugar) located along main road of KM10,Bukitinggi, KotaBaru, towards Bukitinggi.

Room Tip: choose Grand Deluxe Room for a better view of the Canyon & scenery
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank christong8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tangerang, Indonesia
Level 4 Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 19, 2013

Stayed on 2nd floor in 7-8 Feb 2013. Double bed, room located quite close to the restaurant area. Room is okay, feels quite spacious and modern, bed is comfortable. LIghting is OK, room is equipped with flat screen TV & cable TV, a mini-fridge, and an electric kettle. Bathroom is equipped with shower head & raindrop showerhead (love it), but no bathtub. Too bad looks like the bathroom right on top of our room is leaking, so I can clearly see the waterstain on the bathroom ceiling.

Breakfast quality is okay (I think it costs like IDR 90.000/pax, if you don't have the breakfast voucher). Usual selection & combination of western. We have toast, omelette, cereals, bubur ayam/chicken porridge, fried rice and some other dishes.

Swimming pool is ok (water is cold), there are pool for kids and adults. The view from the pool is overlooking the city.

We get discounted price from Agoda, but make sure you call the hotel in case there's a special promo offered.

Overall the hotel is recommended.

Room Tip: Pick a room that's located farther from the restaurant (otherwise you can hear the live music in...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank komedol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 28, 2012

Actually this hotel is not very special, but since in Bukittinggi is not many hotel there, then i put "very good" for this hotel. The room is wide and comfort. The breakfast was good also. Its location is near with Jam Gadang and Hatta Palace. But the price is little bit higher than others. For your information, Bukittinggi is a city with very beatiful scenery. If you would like to feel the nature, you must visit this city and also go to Maninjau lake. It's awesome lake surronded by hills. I think it's near to heaven :). It was one of prettiest place that i ever went.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Toro W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
90 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed August 20, 2012

Having previously stayed at a homestay where there was only one towel between the two of us and another that did not provide toilet paper the Grand Rock was like an oasis in the desert. It is a fairly new hotel, although I was told it was started some time ago and then abandoned only to be recommenced relatively recently. In fact I think there are building works still going on. Positives are that it is not too far from the centre of town (200 -300m), the room is a good size, the bed was comfortable, we had a good view over part of the canyon and the pool area is very nice. There is also a bar that had some good singers the two nights we were there. We ate one night in the restaurant and the food was fine. The buffet breakfast was also good and my poached eggs were done to perfection.

On the negative side there was possibly only one person at reception who had a good command of English (not that I am criticising them for that, but if you want to attract foreign guests you must be able to communicate with them). Also although I could not describe our room as dirty it did look like it needed a good vacuum as there were little bits and pieces on the carpet our whole stay. My main concern with writing a review for Grand Rocky is that I suspect the current standard will not be maintained. When we arrived our mini bar fridge was locked. The next day someone came to unlock it for us, but he found that he could not then close the door because the lock was faulty. He went and got someone else who poked around without success and finally went and got someone else. By this stage we had to go to meet our friends so we left them to it. When we arrived home in the late afternoon we found it had just been left open all day and the motor was running red hot in an attempt to cool the fridge down. Again we called someone who managed to force it to close, but locked - so much for cooling down the water we had brought. Given that this is a new hotel I wondered how long it will take before lack of maintenance and attention will lead to its deterioration. I also noticed that behind my bedside table the wiring was just pushed through the wall and connected to a terminal block. A small child poking behind there could easily be electrocuted. Finally the air conditioning control seemed to have no effect and although I would have liked it cooler the temperature was tolerable.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank arthurs5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Rocky Hotel Bukittinggi

Property: Grand Rocky Hotel Bukittinggi
Address: Jl. Komodor Laut Yos Sudarso no. 29 | Guguk Panjang, Bukittinggi 26115, Indonesia
Location: Indonesia > Sumatra > West Sumatra > Bukittinggi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 16 Hotels in Bukittinggi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Rocky Hotel Bukittinggi 4*
Number of rooms: 143
Official Description (provided by the hotel):
Well-positioned in Guguk Panjang, Grand Rocky Hotel Bukittinggi is the ideal point of departure for your excursions in Bukittinggi. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Limpapeh Bridge, Pasar Atas Market, Jam Gadang Clock Tower within close reach, visitors to the hotel will just love its location. Take advantage of a wealth of unrivaled services and amenities at this Bukittinggi hotel. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, Wi-Fi in public areas, car park. The hotel features 143 beautifully appointed guest rooms, many of which include towels, slippers, mirror, internet access - wireless (complimentary), air conditioning. The hotel offers an excellent variety of recreational facilities, including outdoor pool, children's playground, pool (kids), garden, karaoke. When you are looking for comfortable and convenient accommodations in Bukittinggi, make Grand Rocky Hotel Bukittinggi your home away from home. ... more   less 
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