We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A good place to relax after the biz trip”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sheraton Lampung Hotel
Ranked #4 of 32 Hotels in Bandar Lampung
Kochi , India
Level Contributor
163 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“A good place to relax after the biz trip”
Reviewed November 9, 2013 via mobile

Tropical resort type construction. .
Old but well maintained. .
Very friendly courteous staff. ..
Fantastic swimming pool
Pretty good room. .
Breakfast ..basic
Try local cuisine only
Don't try imported beaf steak...no clue to cook a good steak. ..
Average stocked bar...

Stayed November 2013, traveled on business
Helpful?
1 Thank Sibikthomas2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review, November 15, 2013
Dear Sibikthomas

Greetings from Sheraton Lampung Hotel.

Thank you for staying with us and we are delighted to hear that you were enjoying your experience at Sheraton Lampung Hotel.
We appreciate your positive comment about the overall experience at the hotel. We are glad that you enjoyed our tropical resort, well maintained also very friendly courteous associate. And regards to your breakfast experiences was not met your expectation we are absolutely apologize and I have share to my team and to take some action to address this issue to make our guest convenience during stay at Sheraton Lampung


Once again thanks for being wonderful guests while you were here at Sheraton Lampung Hotel and we do hope that we will see you again.

Best Personal Regards

Izwan Jahri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

205 reviews from our community

Traveler rating
    50
    100
    37
    11
    7
See reviews for
40
19
20
102
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Any
English first
Toronto, Canada
Level Contributor
103 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
Reviewed October 26, 2013

Once again I stayed at Sheraton Lampung, and this time I think the services provided are professional enough. But the room that I got was very poorly maintained condition and feels the building is old and needs to be considered again for all the amenities to keep the good name of Sheraton. I hope if the next time I visit Lampung again I would get a less comfortable room, nice and well maintained.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AlbertSiauw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review, October 31, 2013
Dear Mr.Albertusguntur

Thank you for taking your time to write a review at tripadvisor regarding your recent stay at Sheraton Lampung Hotel. We really appreciate your comment about your overall experience that room , amenities and also building condition were very poorly maintained and also was not up to standard and did not meet your expectation .

We are absolutely apologize and I have share to my team and to take some action to address this issue to make our guest convenience during stay at Sheraton Lampung

We are looking forward welcoming you back to the Sheraton Lampung in the near future.

Best regard

Izwan Jahri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 21, 2013

Excellent staff, very polite & accommodating, great bar in the lobby however a little pricey, room was as described. Very fast in room internet & pool view room was awesome. Small complaints but noteworthy, stained carpets could surely be cleaned, no exhaust fan in the bathroom & sink plug wouldn't pop up unless got under the sink to do it manually, also bathroom was poorly cleaned, obviously had the once over but wasn't cleaned thoroughly. These things didn't affect my stay, just a note to housekeeping. All in all, had a great stay, smiling, friendly staff, top facilities...check out for promo prices online as this hotel often offers very cheap rates for what's on offer.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Indotravelator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review, October 1, 2013
Dear Guest

Thank you for taking your time to write a review regarding your recent stay at Sheraton Lampung Hotel. We really appreciate your positive comment about your overall experience.
And also thank you for your feedback of our room and bath room cleanliness was not up to standard and did not meet your expectation, We are absolutely apologize and I have share to my team and to take some action to address this issue to make our guest convenience during stay at Sheraton Lampung

We are looking forward welcoming you back to the Sheraton Lampung in the near future.

Best regard
Izwan Jahri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sgp
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 14, 2013

nice ambience
helpful and accomodating staffs
grab the ground floor or pool level for the perfect stay
overall hotel is old but charming, however a lift for the oldies n disable would be superb...plus some rework on the shower tap would do more good
wifi is excellent during my stay
pool dining service ok
prefer this than novo.....

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank humaira01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review, September 16, 2013
Dear Mr.Humaira01

Thank you for taking your time to write a review regarding your recent stay at the Sheraton Lampung Hotel. We really appreciate your positive comment about the overall experience at the hotel. And also thank you for your feedback and appreciate about our shower tab and we do start to replace them to make guest convenience during stay at Sheraton Lampung
We are looking forward welcoming you back to the Sheraton Lampung in the near future. And please feel free to contact me for any assistance.
Best regard
Izwan Jahri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
2 reviews
Reviewed September 13, 2013

It's very comfortable and pleasant stay at this hotel. Although located at the city center, the natural environment brings another great and relaxed atmosphere. The staff are very responsive and helpful. I think it's one of the best hotel at Bandar Lampung.

Room Tip: Better get the swimming pool view
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kayabigail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review, September 16, 2013
September 17, 2013

Dear Mr.Kayabigail


Thank you for being wonderful guest at Sheraton Lampung and also thank you for taking the time to write a review regarding your recent stay at the Sheraton Lampung. We appreciate your positive comment about the overall experience at the hotel. We are glad that you enjoyed our tropical design unique hotel and also you enjoy our pool view room, swimming pool and also lobby lounge

We are look forward to welcoming you back to the Sheraton Lampung
Best Regards,
Izwan Jahri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 3, 2013

This year is my 5th stay since 2009, and I always stay in Sheraton Lampung every time I visit Bandar Lampung. Very good tropical design, good maintained. Staffs are good and helpful. I suggest a pool view room in 2nd floor, as they share the same floor as lobby with great view to tropical design swimming pool.

Evening music in lobby is good. Lobby lounge serve the guests till late at night. It helps me a lot when receiving guests and colleagues.

Room Tip: Second floor rooms with pool view. Very good view and they share same floor with lobby and front off...
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristupa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review, September 5, 2013
Bandar Lampung 5 Sept 2013

Dear Mr. Kristupa

Warmest Greetings from Sheraton Lampung,

Thank you for taking your time to write a review regarding your recent stay at the Sheraton Lampung Hotel. We really appreciate your positive comment about the overall experience at the hotel especially about our unique tropical design and our friendly associate warm welcome and helpful. Also thanks you for your enjoying of our Pool view room and music at the lobby lounge

We are looking forward welcoming you back to the Sheraton Lampung in the near future. And please feel free to contact me for any assistance.

Best Regards,
Izwan Jahri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 26, 2013

I had a great time at the Sheraton Lampung. The staff is amazing and service is wonderful. I would stay there again if I had the opportunity. The rooms surpassed my expectations. The food at the restraunt was pretty good and the room service was quick with your order. Again I cannot compliment the staff enough on making me feel like part of their family, the Sheraton Lampung had a great atmosphere that will be hard to match on my many travels.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jalbr14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review, September 5, 2013
Bandar Lampung 5 September 2013


Dear Mr. Josh

Great from Sheraton Lampung

Thank you for taking the time to write a review regarding your recent stay at Sheraton Lampung. We appreciate your positive comment that you were enjoying your experiences at Sheraton Lampung, and it was part of our commitment to make every guest is connected and warm welcome to make also your stay more memorable
We are looking forward to welcome you back to Sheraton Lampung

Thank you and best personal regards,

Izwan Jahri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bandar Lampung hotels
2.2 mi away
Hotel Novotel Lampung
Hotel Novotel Lampung
#2 of 32 in Bandar Lampung
427 reviews
1.3 mi away
BATIQA Hotel Lampung
BATIQA Hotel Lampung
#1 of 32 in Bandar Lampung
218 reviews
0.8 mi away
Emersia Hotel & Resort
Emersia Hotel & Resort
#3 of 32 in Bandar Lampung
220 reviews
Show Prices
Show Prices
Show Prices
2.0 mi away
Aston Lampung City Hotel
Aston Lampung City Hotel
#8 of 32 in Bandar Lampung
118 reviews
0.3 mi away
Swiss-Belhotel Lampung
Swiss-Belhotel Lampung
#5 of 32 in Bandar Lampung
84 reviews
1.5 mi away
Hotel Horison
Hotel Horison
#7 of 32 in Bandar Lampung
98 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Lampung Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Lampung Hotel

Property: Sheraton Lampung Hotel
Address: Jl. Wolter Monginsidi no. 175, Bandar Lampung 35401, Indonesia
Location: Indonesia > Sumatra > Lampung > Bandar Lampung
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Bandar Lampung
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Lampung Hotel 4*
Number of rooms: 110
Official Description (provided by the hotel):
Sheraton Lampung Hotel is perfectly situated and surrounded by natural tourist attractions offers an unforgettable stay. Explore the most inviting tourist destinations in Lampung, the Way Kambas, is the Elephant Training Centre, The Way Kanan Nature Reserve, Krakatau Islands and Tanjung Selaki Beach and are just a few to name it.A member of Starwood Hotels & Resorts Worldwide Inc., Sheraton Lampung Hotel features 110 rooms and suites, each with the Sweet SleeperTM Bed and High Speed Internet Access with panoramic views of pool and lush tropical gardens. 7 Suites, which feature a living room with sofa, kitchen, dining area for four to six people. All rooms have balconies, TV cable, in-room tea and coffee making facility, in-room safe deposit box and 24-hour Guest Service Assistance. Sheraton Lampung Hotel offers a wide range of dining options, featuring cuisines from around the world.Pandan Wangi restaurant offers an authentic Indonesian cuisine and creative international fare inside or on the terrace overlooking the free form swimming pool and landscaped gardens. A la carte service and buffet selections for breakfast, lunch and themed buffet dinner is available.The Poolside Terrace Bar is a perfect spot to have a light snack, cocktail, mocktail, cigar or a casual meal in tropical surroundings.Exchange stories with friends and business associates with an evening pleasure at The Straits Lobby Bar. Taste your favourite wine, liquor, cocktail at one of the best spots in town.Kayu Manis Patisserie is a place to explore the specialties our home made assorted cakes.At Sheraton Lampung Hotel, guest will find all of the benefits of a business hotel in a resort-style ambience, a game of tennis, mini soccer, mini golf driving range, basket ball, badminton, petanque ball, exploring botanical garden surrounding the hotel or an invigorating workout at the Fitness Centre. The hotel is fully-equipped business centre and conference facilities for up to 300 meeting participants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Asiatravel.com Holdings, Travelocity, TripOnline SA, Cancelon, Cheap Tickets, Priceline and HotelQuickly so you can book your Sheraton Lampung Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Bandar Lampung
Bandar Lampung Sheraton
Sheraton Lampung Hotel Bandar Lampung

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing