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“A positive surprise”
Review of Aryaduta Manado

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Aryaduta Manado
Ranked #1 of 45 Hotels in Manado
Wallis and Futuna
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“A positive surprise”
Reviewed August 31, 2012

We booked the hotel (now it is called Hotel Aryaduta) at a very good internet rate you won't get at the counter. The Hotel is quite big and when you enter the foyer you will be really positively surprised. It looks like a real 5 star hotel and the staff is so nice like all people in Manado. The rooms are big, well equiped and the bed is a heaven. In the same building is a hospital and a nice restaurant. The hotel is perfect located and a good starting point for your trips around. A small minus is that the cool pool is out of service and the mini bar refridgerator is inside almost warmer than the outside room temperature. For the price we paid it is a must to stay there and I can definetely recommend the Hotel.
In addition yes it is true there are some rusty spots in the toilet but who cares?

Room Tip: You have to book it over internet to get the special rates, if not it is very expensive.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank nuke-retroactive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose W, General Manager at Aryaduta Manado, responded to this review, January 29, 2014
Hello xxxx,

Thank you for sharing such wonderful feedback from your stay. It is truly delightful to read that you enjoyed your time here with us and also enjoy our Spacious Room.

We look forward to your return. It is our pleasure to serve you

Sincerely,
Jose Wawondatu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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526 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Jakarta, Indonesia
Level 4 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 9, 2012

Former name was Ritzy hotel, now under Aryduta Hotel managment. It is a very old hotel (they celebrate 38 year this year) but partly renovated. Located at the city center, it is very noisy at night. Bedroom is renovated but bathtub was old and has dark stains on the shower curtain. Towels looks greyish instead of white. I even found a cockcroach on the bedroom curtain. Breakfast is good with a wide range of food selection but service is slow. This hotel has a nice mountain and sea view though and directly linked to Siloam Hospital.

  • Stayed June 2012, traveled with friends
    • Value
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Helpful?
2 Thank Charity85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose W, General Manager at Aryaduta Manado, responded to this review, January 29, 2014
Hello Charity85.

Thank you for sharing with us. We are glad to hear you found the have Good View. With that being said, We are terribly sorry to hear your stay did not meet your expectations. It is truly our desire that each of our guests leave feeling better than they did when they arrived.

The hotel has undergone a full renovation for her sweet 17th year birthday not 38.

We hope hope you will allow us the opportunity to better accommodate you in the near future.

Sincerely,
Jose Wawondatu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Level 5 Contributor
91 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed June 23, 2012

First opened 17 years ago, this hotel became the Aryaduta a year ago. They are working on renovations, but they a long way to go. On the positive side, the staff ARE friendly, the view of the islands beyond the awful shopping center across the street is stunning, they have good wifi throughout, good air conditioning, a good international breakfast buffet, and are connected to the new Siloam Hospital directly behind the hotel. On the down side, the building has always had issues with dampness, and the water is pretty much the same yellow it was 17 years ago, and about the same color as the pool water.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank indonesia80571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose W, General Manager at Aryaduta Manado, responded to this review, January 30, 2014
Hello indonesia80571,

We would like to thank you for sharing comments from your stay. We are delighted to read that Aryaduta team was accommodating and you received the attention and service you truly deserve.

We look forward to your return.

Sincerely,
Jose Wawondatu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manado, Indonesia
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 12, 2012

the location is perfect, close to shopping malls and eating places, especially when you are on holiday with family.

we stayed in the corner-suite, the room was spacious with spectacular view of manado bay and the great manado tua volcano. the cleanliness is superb, and we had this little box of chocolate every time the room was turned down in the evening.

we knew the hotel was previously something else, but this new management turned things around and placed the best hospitality services they are known for in no time.

one let down is the basement-parking, but they were working on it.

everything else was superb; the front desk staffs were meta-friendly while the fnb staffs were so attentive and skillful. breakfast was a treat, it started our day in the right mood everytime.

Room Tip: ask for a corner suite with ocean view.
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  • Stayed May 2012, traveled with family
    • Value
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Helpful?
3 Thank dgg a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose W, General Manager at Aryaduta Manado, responded to this review, October 29, 2013
Dear Dgg a,

Thank you for sharing such kind words. We are delighted to hear that you enjoyed your stay with us.

The team will be thrilled to hear we were able to provide you with the service you deserve.
We look forward to welcoming you back again soon.

Sincerely,
Jose Wawondatu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogor, Jawa Barat, Indonesia
Level 6 Contributor
136 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed March 19, 2012

The surrounding environment was so-so, definitely not for tourist and more fit for business purposes. The pool has a superb view, on clear day you can see Bunaken Island afar. The pool was aiming to be an infinity pool look-alike. Service and rooms are standard in a typical big hotel chains.

  • Stayed April 2011, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Erica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose W, General Manager at Aryaduta Manado, responded to this review, January 30, 2014
Hello Erica W

We appreciate you taking the time to share your feedback from your stay with us. We are delighted to read you likes our Infinity Pool and Enjoy the View.
Thank you for choosing to stay with us. We look forward to your return.

Sincerely,
Jose Wawondatu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trivandrum
Level 4 Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 19, 2012

Now Hotel Aryaduta, Manado...

The main attraction of this hotel is that its on the city.. All shopping malls, pubs, restaurants are close by (walking distance only).. This hotel is pretty old but the rooms are well maintained & was clean when I stayed... This hotel has stunning views from the top floor rooms & even from the corridors.. Breakfast spread was good & there were options to choose from..

Room Tip: Room on the top floor with a view to the sea..
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  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janeesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose W, General Manager at Aryaduta Manado, responded to this review, January 30, 2014
Hello Janeesh,

We appreciate you taking the time to share your experience with us. We are delighted to read you enjoyed your overall stay at our hotel.
We look forward to welcoming you back. It is our pleasure to serve you.

Sincerely,
Jose Wawondatu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
1 review
Reviewed January 19, 2012

I won't say much about the property itself because it is an old building that the new owner (Arya Duta) is trying to update. The condition of the rooms are sub-par and If you are used to the Western hotel standard, I would suggest that you look for another hotel in the area. I was told by the Front Office Manager, Mr. Erick Indra Gunadi, that they just went through a change in ownership and are currently working on updating the facilities.

However, I do want to highlight what they did to make our stay more enjoyable despite of the condition of the room. When I voiced my dissatisfaction with the room condition, they went the extra length to make it right and showed us different rooms. The staff was prompt, courteous, and was willing to listen to our feedback. They showed us three rooms before we finally decided to continue our stay at the hotel. Definitely ask for the seaview rooms! Another thing that is really important to us is the location. This hotel is strategically located on the main street of Manado, lined with shopping malls and eateries, and a walking distance to the Marina where you can take a boat to Bunaken Island.

In summary, I gotta give the Arya Duta staff two thumbs up for their service, but they have a lot of things to do in regard to the facility. If I come back to Manado, I would be curious to see if they have fully renovated the hotel and if they do and maintain that level of service, I won't be hesitate to stay at the hotel.

On a separate but related note, be sure to ask where the "San Francisco" Restaurant (it is actually a tent food depot, not really a restaurant) is located (a quick 5 minute drive from the hotel) and try their fried pork and pork satay. They are sinfully good!

Room Tip: Get the sea view room!
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  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VeronycaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose W, General Manager at Aryaduta Manado, responded to this review, October 29, 2013
Dear VeronycaK,

Thank you for sharing such kind words from your recent stay with us. We are so delighted to hear our staff was outstanding and you overall enjoyed your stay.

Also, we sincerely appreciate your recommendations.

It was our pleasure to serve you and we hope you will join us again soon.

Sincerely
Jose Wawondatu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aryaduta Manado

Property: Aryaduta Manado
Address: Jl. Piere Tendean Boulevard, Manado 95111, Indonesia
Phone Number:
Location: Indonesia > Sulawesi > North Sulawesi > Manado
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 45 Hotels in Manado
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aryaduta Manado 4*
Number of rooms: 198
Official Description (provided by the hotel):
Aryaduta Manado is superbly located on the famous Manado Boulevard, with breathtaking panoramic views over the Bay and Mount Klabat. The diverse range of its 198 rooms and suites ensure every type of traveler, whether on business or holiday, is catered for. ... more   less 
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