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Sahid Kawanua
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Reviews (22)
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4 - 9 of 22 reviews
Reviewed March 14, 2013

I usually more tolerable than most people are but this time around, I must agree with the 2 prior comments made on this by masgendut and hm_y. I have never seen such a bad condition of a hotel. From the moment we walked in, the a/c was not turned on in the lobby when it was super hot outside. Then we were given our rooms (we booked 2 rooms for 2 nights). We were so shocked how bad condition were the rooms. From the smell, DIRTY bathroom (tubs are all moldy, paints chipped, and again smelly), to stained carpets (and wet !) and bathsheets (old blood stained all over the sheets).

It took us about 30-40 minutes to get new rooms. We went from level 2, 3 and 4 and ended up having to just close our eyes and accepted the most decent rooms since we had pre-paid for the hotel. We thought about moving to another hotel but then the lost would be ours, too.

The breakfast was just as bad. The toaster isn't working... to my surprise, the waitress was trying to poke the toaster with a metal knife until I stopped her because I didn't want her to get electrocuted !!! ... What a dumb person! ...

Anyway, like the other 2 comments, stay away from this hotel. Spend more $ for a nicer hotel like the Aston (which we stayed there on our return from Bunaken island)... This is a dump !! the nerve they have to promote their property as a 3 stars..

On a positive note, the staff, other than the dumb waitress, are very accommodating and friendly.

  • Stayed: March 2013, traveled with family
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3  Thank spotmenow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2012

@masgendut: where to start, indeed.
I absolutely loathed this hotel, with passion.
Basically everything @masgendut said in previous review.
When we heard the hotel was more than 30 years old, we immediately expected the worst. And we saw it coming as we drove in to the hotel. There was no hotel security in sight, suspicious people lounging on the couch, only 1 employee manned the front desk. Elevator smelled like mold. Half of 3rd floor was under renovation.
Breakfast was just horrendous! The choices were not only poor, they're limited. We struggled hard just to get some eggs. Have I told you how quiet this hotel was yet? It takes forever to get service. I had the impression that customer satisfaction is at the bottom of the priority list. The only reason why we didn't change hotels was because we already bought voucher for 2 nights. I just wish I had taken some pictures to share with everyone. Oh well, definitely not coming back here again.

Room Tip: Unless they completely renovate the whole place, how bout choosing a room outside of the hotel?
  • Stayed: June 2012, traveled with friends
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1  Thank hm y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2012

Where to start! peeling paint throughout the room, corridors etc, a room fridge so dirty and frosted up that it hardly works, cable TV channels blocked by the supplier because the bill hasnt been paid and the list goes on. The staff are nice and try to be helpful so the service is actually OK but the hotel itself is billed as a three star and it is not even close. At over USD60 per night, it is simply just a rip off.

  • Stayed: January 2012, traveled on business
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2  Thank BradCS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2011

The huge swimming pool well & truly makes up for the lack of modern facilities. Sahid Kawanua proudly displays a large portrait of, once upon a time guests, President Soeharto and Mrs Soeharto in the foyer. Well, that was a long time ago. The good things are; the huge, full sized, 3.6 mtr deep pool, the very accomodating staff, the rooms are serviced and cleaned daily, the air con works perfectly, the rooms have a large comfortable bed & a fridge, housekeeping staff leave fresh fruit and a few bottles of water in the rooms every morning and it costs about $A20.00 p.p.p.n. including a smogasbord breakfast.
Not so good; English is very poor, the "24 hour bar" was rarely open, friendly rats saunter around the poolside on the evenings, (they are cute, really).
Everyone in Manado is friendly and they are always smiling. Contact a good tour guide; like Dicky Kho, and you will find heaps to do.

  • Stayed: October 2011, traveled with friends
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Thank Stalk_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2011

This hotel originally opened in 1972 and back then it must have been one of the grandest and most modern hotels on the island of Sulawesi. It has been renovated once since then but this hotel still has a decidedly 1970s look. This will turn some people off, but for us it was a positive. We recommend this place for its central position, its enormous swimming pool, its highly negotiable room rates, and its air of fading elegance.

  • Stayed: December 2010, traveled as a couple
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1  Thank Raymond W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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