I was a walk in customer but was assisted efficiently by the front office and got a room in less than 10 minutes (well done!). Other than the sink that was not working (which I didn't bother to inform the housekeeping as I was staying for a night only) and wifi that was not working, everything else was fine. Room was clean, service was good and food was great as well. I wanted to try the spa but it was closed at 9 pm. It is strategically located in the centre of city. The hotel staffs (from front office, concierge to the restaurant) were all very friendly (they all would greet you as if you are their old friend that they have not seen in ten years!)
- Official Description (provided by the hotel):
- Delightful moments of heartfelt service ... more less
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