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“Aston Manado amazing and clean” 5 of 5 bubbles
Review of Aston Manado Hotel

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Aston Manado Hotel
Ranked #5 of 44 Hotels in Manado
Certificate of Excellence
Manado
1 review
“Aston Manado amazing and clean”
5 of 5 bubbles Reviewed January 11, 2014 via mobile

So happy to stay at Aston Manado,, the hotel was amaZing and clean,, stay for 1 night only from 9-10 Jan but make me so comfortable,,all the staff are very kind, feel like home!! Especially to Steffi already help my reservation..really recommend for you to stay at Aston Manado

Stayed January 2014, traveled with friends
Helpful?
Thank lannypondaag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalia P, Executive Secretary at Aston Manado Hotel, responded to this review, January 12, 2014
Tabea

Warm Greetings From Aston Manado Hotel.

Dear Lannypondaag.

On behalf of the management, I would like to thank you for your comment at this site. We are happy to know that you had a memorable stay at Aston Manado Hotel. Serving our guests and make them happy is one of our main purposes. Your compliment to our staff will be sent accordingly. We are hoping to welcome you again in your next visit, have a great days a head. Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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398 reviews from our community

Traveler rating
    180
    133
    58
    22
    5
See reviews for
40
72
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156
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
5 of 5 bubbles Reviewed January 10, 2014 via mobile

The restaurant staff (Miss Merry and Miss Esther) has been excellent service. Have the best healthy juice that i have tasted before (should try). Mr calvin from the front desk, thank you so much for being so friendly and helpful. Got to fix the air con because i like the room freezing cold but it was modestly cold but overall great experience.

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wibawa81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalia P, Executive Secretary at Aston Manado Hotel, responded to this review, January 19, 2014
Tabea

Warm Greetings From Aston Manado Hotel.

Dear Wibawa81

Thank you for taking the time to jot down your comment at this site. We are happy to know that you had a great stay at Aston Manado Hotel. Your compliment towards our staffs will be noticed and thank you for your input of our air conditioner. Should you come again, we will make sure the air condition is as your standard temperature, just let us know when you'll be coming. Wish you have a great day. Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
5 of 5 bubbles Reviewed January 8, 2014

I've never met one employee and employee are very friendly .. they are trying to be familiar with the guest room just in its 701 less cold air ... very competitive price .. highly recommended for the business and family

  • Stayed January 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yoserizal W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby S, General Manager at Aston Manado Hotel, responded to this review, January 10, 2014
Dear Yozerizal W

Tabea....................warm greeting from Aston Manado.

Thank you very much for taking the time to review your great experiences stay with us at TripAdvisor. We are all glad to know that you enjoyed our products and service and we are all here always try our best to exceed guest expectation. I will pass on your comments to associates and we will learn to improve our quality in many aspects. Once again thank you and we look forward to welcoming you back at Aston Manado in the near future.

yours sincerely,
Bobby Siswara
General Manager
Aston Manado
www.astonmanado.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed December 31, 2013 via mobile

Thanks mr. Bobby - U have given the great service person to person... bravo bro

It must promotion with ur style and recomendated to our collague...

I never finded services to customers like this in manado's hotel... no more coment because you have provided the well management...

Stayed November 2013, traveled on business
Helpful?
Thank 888teguhp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby S, General Manager at Aston Manado Hotel, responded to this review, January 2, 2014
Dear 888teguhp

Tabea...............................warm greeting from Aston Manado

Tank you very much for taking the time to review your recent stay with us at TripAdvisor. We are all glad to know that you enjoyed stay with us. We hope will able to serve you and look forward to welcoming you back at Aston Manado in the near future.

yours sincerely,
Bobby Siswara
General Manager
Aston Manado
www.astonmanado.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surabaya, Indonesia
1 review
3 of 5 bubbles Reviewed December 20, 2013

Stayed her for two nights, the service is good, room is clean. But the breakfast provided Is inconsistent and the quality fluctuates between the two days I stayed here. I am a picky eater and was looking for plain ole sausage and no they don't have it. Same with butter and jam, only margarine is available and no selection of jam just local supermarket brand marmalade. Another problem would be the the pastry selection where they have fake pain au chocolate, looked like one but it's actually chocolate bread. Overall good experience and recommended but don't expect too much from the breakfast provided.

  • Stayed December 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ekaputra Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby S, General Manager at Aston Manado Hotel, responded to this review, December 26, 2013
Dear Ekaputra Y

Tabea................warm greeting from Aston Manado.

Thank you for taking the time to review your recent stay at Aston Manado. We take seriously and make an action to improve our breakfast. We already add our variant to select of spread both of jam and marmalade with many flavor such as strawberry, pineapple, berries, orange also butter. We displayed not event onto buffet line also on each guest table. We appreciate your kind words comment and concern for our improving. Once again thank you very much and we look forward to welcoming you back at Aston Manado in the near future.

yours sincerely,
Bobby Siswara
General Manager
Aston Manado
www.astonmanado.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 bubbles Reviewed December 20, 2013

First came in Manado in December with my wife . I stayed at the hotel Regina is almost near to the Hotel Aston Manado , the first impression bored , do not clean very poor . in the evening my wife and I wanted to have dinner , but a loss for restaurant . We are looking for an alternative to trying to see some good Restaurant Website that is , we were impressed with some of the comments some type of dinner service at the Hotel Aston is so warm.

Arriving at Vanilla Restaurant greeted with 2 waitress ( Zandy and Stella ) with restaurant leader ( Mario ) . We both tried the promo is " Woku fetucini " flavor which is so thick with Manado cuisine . Dinner service was amazing waitress who is so attractive . Finished eating waitress and restaurant leader always ask dinner satisfaction .really profesional all staff make us same like family. We did not order dessert but we were both given Compliment dessert " Lumpur Cake " from Mario Really we were both very happy and will definitely be back again at this hotel in the near future . Highly Recommended .

Room Tip: very,very good
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bruno A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalia P, Executive Secretary at Aston Manado Hotel, responded to this review, January 7, 2014
Tabea,

Warm Greetings From Aston Manado Hotel.

Dear Bruno A.

On behalf of the management, I would like to thank you for your review at this site. We are happy to know that you had a splendid dinner time at Vanilla Restaurant. It is our genuine pleasure to serve our valuable guests such as you and your wife. Hope to welcome you again at Vanilla Restaurant with various dishes to taste. Wish you and family have a great day. Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
1 review
5 of 5 bubbles Reviewed December 19, 2013

The staff at the Aston Manado Hotel were very friendly and helped us find some spices that one of our friends wanted us to bring back home! The staff was glad to answer any questions we had about local food, or entertainment spots especially Ms. Merry and Ms. Esther, whom were very friendly during breakfast, and catered to helping make our breakfast times more pleasant. The whole staff very much made our stay enjoyable, and easy. Thank you Aston Manado Hotel! And thank you Ms. Merry and Ms. Esther!

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Diego G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalia P, Executive Secretary at Aston Manado Hotel, responded to this review, January 7, 2014
Tabea

Warm Greetings From Aston Manado Hotel.


Dear Diego G.

We appreciate you taking your time to share your experience with us. Additionally, we are glad to read that you felt the staff was attentive and helpful.
Thank you once again for giving us the opportunity to serve you and we sincerely look forward to welcome you back in near future. Wish you success, regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aston Manado Hotel

Property: Aston Manado Hotel
Address: Jln. Sudirman no. 128, Manado 95123, Indonesia
Location: Indonesia > Sulawesi > North Sulawesi > Manado
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 44 Hotels in Manado
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aston Manado Hotel 4*
Number of rooms: 106
Official Description (provided by the hotel):
Delightful moments of heartfelt service ... more   less 
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