We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Be advised, this one is far from downtown Manado”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Novotel Manado Golf Resort & Convention Centre
Ranked #12 of 44 Hotels in Manado
Certificate of Excellence
Reviewed May 17, 2014

If this is your first time to visit Manado and you don't know anything about Manado while on the other hand you like to stroll around the city, I dont' think this is a good option for you; however they have available car for rental, or you can take metered taxi if you want to go to downtown if you are craving for local delicasies.

The golf course is nearby and it's the best golf course in Manado by far.

One good thing about this hotel is its relatively close proximity to Sam Ratulangi airport. So, if you're kind of traveler that doesn't want to wait in the airport lounge for a long time, this can be a good option.

The breakfast is ok, its not grand or come with long listing of choice, but you can tell that they tried hard to meet customer's expectation.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dsinaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this reviewResponded May 18, 2014

Dear Reviewer,
Many thanks for your review.
While our hotel is not located downtown, it is very easily accessible within 20 minutes. Also I wish to point that our hotel is strategically located to reach every strategic point of interest in Manado and beyond. Besides the Airport, the access to Manado ring road is very close and the upcoming toll road to Bitung and Manado city centre will further enhance our strategic location. Furthermore most developments in Manado are taking place in our area, including the Grand Kawanua City Walk mall, that will open this year.
We look forward to welcoming you back to Manado.
Kind regards
Stephane Fagez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (512)
Traveler rating
Traveler type
Time of year
Language
  • More languages

216 - 222 of 512 reviews

Reviewed May 15, 2014

Located closer to the airport but quite a distance from town. Slightly off the main road in a quieter location. Spacious open lobby which could get pretty warm sometimes. Checking in was fast and the staff were very friendly. The room was slightly oldish and smoker-friendly but clean. The fridge was well stocked but locked. The 2 nights I stayed there, there was a constant power trip and the Wifi was either weak or keeps dropping off. Tea/Coffee facilities provided with 2 bottle of water. Bathroom amenities do not have toothbrush or cotton-buds. Room service menu had a limited choice. Breakfast was average for a hotel of this standard. A good place for a golfer to stay and play.

Room Tip: Quiet location so all rooms should be good.
See more room tips
  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Regulartripster2805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this reviewResponded May 18, 2014

Dear Reviewer,
Many thanks for your review and suggestions for improvements.
Unfortunately electricity and internet connection are dependant on limited local infrastructure and reliability which are beyond our direct control. We are equipped with our own electricity generators, which we have to switch to on regular basis.
Please do not hesitate to ask for extra amenities in your bathroom upon your next visit.
We look forward to welcome you back to Manado
Kind regards
Stephane Fagez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2014

I enjoyed my stay here in this hotel. Manado is a small city and I found it kinda boring unless you get the chance to explore the water parts like going to Bunaken etc. I have stayed in several different hotels in Manado before in this is one of the bests in my opinion. We arrived at close to midnight and in badly need of good sleep to catch a morning flight the next day. We got that good rest here.

The room was nicely appointed and the mattress was comfy. The breakfast had wide selection and tasted good. The swimming pool looked inviting and the surrounding area was really pretty, being a golf resort. I dunno how old this hotel is, but it looked pretty new to me when I was there. If they are not that new, I guess they do a good job in maintaining the property. The wifi was good, the service was nice. Overall, it was a good experience.

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Vina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this reviewResponded May 11, 2014

Dear Madam,
Thank you very much for your kind review. I will share your comments with the team which will be very happy to read them as it will keep them motivated to deliver good customer service.
We look forward to welcoming you back to Manado
Kind regards
Stephane Fagez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2014

My husband and I spent four relaxing and comfortable nights at the Novotel in Manado. Our room was contemporary, clean and attractive with adequate storage. On the downside, the bar fridge was missing and housekeeping only gave us less than one roll of toilet paper at a time and only two bottles of water per day. On the upside, the staff were very quick to bring you more if requested.

However, to me the standout feature of this hotel was the staff. They were the happiest, most cheerful, and delightful group of people. Nothing was too much trouble and they treated their guests like royalty. From the front desk staff, to the waiters, to the housekeeping staff, they were well-groomed, pleasant, relaxed, friendly, and polite to a fault and appeared to love their jobs and the people they served. They were the best staff I have ever encountered at any hotel anywhere.

Room Tip: We stayed in a 'Superior' room. It was very comfortable for two people and would have been m...
See more room tips
  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ros F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this reviewResponded April 24, 2014

Dear Reviewer,
Many thanks for your time, sharing your experience at Novotel Manado.
I am very happy that our team made your stay memorable and I will share your comments with them. It will give us even more motivation to keep going.
We look forward to welcoming you back to Manado
Kind regards
Stephane Fagez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2014

one of the best hotels to stay in manado. The hotel is having a great 18 course golf course and it is one of the great places to stay and relax after completing your day's work. Had a really good time at the property. The hotel staff was courteous and helpful & rooms were very neat and clean.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Milindpalany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this reviewResponded April 9, 2014

Dear Mr.Mpalany,

Many thanks for taking the time to review Novotel Manado.

I am delighted to read that you enjoyed staying in our hotel and I will make sure to pass on your compliments to our staff so that they may be recognized for their effort.

Again thank you very much for your comments, we look forward to welcoming you back to Novotel Manado.

With kind regards,
Debby Gerung
Executive Secretary

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2014

Firstly I must say we arrived at the hotel without a reservation due to the floods in Manado. The hotel was booked out (everything accessible from the airport was, due to flooding) but the staff were amazing and allowed us to spend a few hours snoozing on the lounges and then let us shower in a recently vacated room in the morning. You don't get hospitality like that in the western world!
Because of this we returned at the end of our trip and stayed for two evenings in a twin room (we had a very large group of travellers on the return leg and everyone booked 2-3 nights because of the kindness of staff shown to the smaller group stranded by the flooding).
The hotel is great - nice pool, lovely desk, bar and restaurant staff, fully equipped gym and you can hire tennis equipment for next to nothing! The rooms were comfortable too.
My only gripe was on the final night we had drawn the blinds but not the curtains and we noticed after some time that someone (who we think was the security guard) was standing on our ground floor patio area watching us through a gap in the blinds. Creepy to say the least. He left when we noticed. So please keep your curtains drawn at night too!!
Oh and the food was great! The restaurant caters for western and asian preferences.

  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this reviewResponded March 23, 2014

Dear Madam,
Many thanks for your feedback. Please accept our most sincere apologies for the poor attitude of one of our security staff. I am investigating the matter further to try and identify the staff concerned. In the meantime I am also taking all appropriate measures to ensure all other staff are clearly aware of the upmost necessity to guarantee our valued customers' privacy.
We look forward to welcoming you back to Novotel Manado.
Kind regards
Stephane Fagez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014

balmy & quiet place... like the hospitality, helpfull staff, best place for the one who doesn't want to rush catch the flight, the price not too expensive for the budget travel, but the internet doesn't fast as advertise but still ok

  • Stayed: March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tiket.com
1  Thank jorro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_NovotelManado, General Manager at Novotel Manado Golf Resort & Convention Centre, responded to this reviewResponded March 4, 2014

Dear Reviewer,
Thank you so much for your feedback. I is always a pleasure to read positive reviews.
I will share your comments with the team to keep them motivated to continue delivering good customer service. In regards to Internet speed, there are indeed technical limits to the speed we can deliver, and I will make sure none of our collaterals are misleading.
We look forward to welcoming you back to Manado
Kind regards
Stephane Fagez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Manado hotels
4.2 mi away
Aryaduta Manado
Aryaduta Manado
#1 of 44 in Manado
553 reviews
4.7 mi away
Four Points by Sheraton Manado
10.3 mi away
Mercure Manado Tateli Beach Resort
Show Prices
Show Prices
Show Prices
3.7 mi away
Sintesa Peninsula Hotel
3.5 mi away
Swiss-Belhotel Maleosan Manado
3.9 mi away
Aston Manado Hotel
Aston Manado Hotel
#7 of 44 in Manado
440 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Manado Golf Resort & Convention Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Manado Golf Resort & Convention Centre

Address: Jl. AA. Maramis - Kayuwatu / Kairagi II | Grand Kawanua International City, Manado 95254, Indonesia
Location: Indonesia > Sulawesi > North Sulawesi > Manado
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#6 Luxury Hotel in Manado
#8 Spa Hotel in Manado
Price Range: $36 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Manado Golf Resort & Convention Centre 4*
Number of rooms: 176
Official Description (provided by the hotel):
Novotel Manado Golf Resort & Convention Center is 15 minutes from Sam Ratulangi International Airport and 20 minutes from city center. Nestled in 180 hectares of land. The hotel stylishly appointed rooms & suites embrace the splendid view of golf course and manicured garden. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Expedia, Booking.com, Hotwire, Orbitz, Travelocity and HotelQuickly so you can book your Novotel Manado Golf Resort & Convention Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Manado Hotel Manado

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing