During the survey time to this hotel on January we did not received any hospitality as usually offered by other hotel if we want to make use it ballroom for a function...not even an offered to drinking water... I experienced so many different hospitality from many different hotel in several provinces in Indonesia but not this hotel... I think the hotel management have to provide more training to its staff and executive how to deal with client... I got help from different staff related to the use of business center when I need to print and make copy of my docs that is good... but it is different experience when we use the Grand Kawanua Ballroom, the sound system went wrong when we use it... we missed almost 30minutes from the its discussion schedule....
- Official Description (provided by the hotel):
- Novotel Manado Golf Resort & Convention Center is 15 minutes from Sam Ratulangi International Airport and 20 minutes from city center. Nestled in 180 hectares of land. The hotel stylishly appointed rooms & suites embrace the splendid view of golf course and manicured garden. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Manado Hotel Manado