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All reviews budget hotel internet speed air conditioner room was clean excelent service comfortable hotel place to stay affordable price check in process non smoking first impression easy access shopping mall business trip losari beach ratu location
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Reviewed August 27, 2017

My stay at red planet overall is very good. Excellent reservation access makes it very comfortable during my travel to Makassar. There is a slight downside at my room because I didn't receive any towel for bath.

Date of stay: August 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank RioHasyim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arifin A, Manager at Red Planet Makassar, responded to this reviewResponded September 19, 2017

Dear Mr. RioHasyim

Many thanks for sharing your experience during your stay at Red Planet Hotel Makassar.
We are very happy to have such positive and encouraging feedback from you.
We will bring your review to our team member to motivate us for always give an excellent service to all of our guest.
Your input about towels has been noted, and we would make sure an appropriate follow up action to be done for further improvement.

For additional information, Red Planet Hotels Indonesia are also located in Jakarta, Bekasi, Solo, Surabaya, Makassar, Palembang and Pekanbaru. Enroll to our membership program and get additional 10% discount on room for booking through hotel website and mobile application.

Once again, thank you and we love to welcome you back at Red Planet Hotel Makassar.


Best Regards,

Arifin Achmad
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2017

Located in the center of Makassar city, our holiday was great during stay in red planet hotel. Check in process went smoothly, and we were handled by the friendly proffesional staffs here that help us a lot. The room was clean and comfortbale, the bathroom is nice with the hot shower. We highly recommend to stay here

Date of stay: August 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tisameutia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arifin A, Manager at Red Planet Makassar, responded to this reviewResponded August 29, 2017

Dear Ms. Tisa Meutia,

Thank you for staying with Red Planet Makassar.
We delighted to have you and really grateful to know that you enjoyed your stay with us.

Your comment its really appreciated.

We look forward to welcomes you back soon.

Best Regards,

Arifin Achmad
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2017

all the property of hotel was excellent except the wifi. :) the room, the bedroom, the pillow, the air conditioner. my compliment is just the wifi. i need to finish my thesis but the wifi speed is sucks. its already midnight so i feel uncomfortable to complain the wifi.

Date of stay: July 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank alifia y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arifin A, Manager at Red Planet Makassar, responded to this reviewResponded August 8, 2017

Dear Ms. Alifia Y,

Thank you for staying with Red Planet Makassar, We delighted to served you.

Appreciated about your review that overall was excellent, unfortunately we are not able to maximize your satisfaction because of the Internet Wifi Failure during your stay.
We admit found that we have a slow wifi connection both upload & download on 26 July 2017, and back to normal again on the next day.

We do apologize for inconvenience about the Wifi, and hoping to convince you to be back soon as we are really concern about the Internet connection.

Please do not hesitate to contact me for any assistance.

Regards,

Arifin Achmad
Hotel Manager

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Reviewed May 24, 2017 via mobile

This hotel is new , clean and comfortable. The rooms are small however perfect for a few nights as they're in a good location, and easy to find.
Staff are friendly , speak English well and the hotel is equipped with wifi and a small cafe downstairs.
Many places in the area to get your washing done, and a few restaurants within walking distance. Will stay here again next time.

Date of stay: January 2017
Thank Larissa_Sharelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arifin A, Manager at Red Planet Makassar, responded to this reviewResponded June 14, 2017

Dear Ms. Larissa_Sharelle,

Thank you for staying with Red Planet Hotels during your visit to Makassar City and also your time to give as a review of your experience with us.

We delighted to know that you really enjoy your stay with our facilities and also places of surrounding/nearby.

We always waiting to welcomes you back soon.

Regards,

Arifin Achmad
Hotel Manager

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Reviewed May 16, 2017

Good location, cheap price.
Towels need replacement. I found the bath mat looked far cleaner than the towels.
Staff asked to keep my valuable ID Card as guarantee for the room card. That's not comparable. Just asked for deposit money instead..

Date of stay: May 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tomujuliana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arifin A, Manager at Red Planet Makassar, responded to this reviewResponded May 17, 2017

Dear Mrs. Tomu Juliana,

Thank you for staying with Red Planet Hotels during your visit to Makassar City.
We delighted to served you.
We apologize for inconvenience regarding the Towels that we always keep maintain to provide clean fresh linen everyday it is on our high attention. Also about the ID card for guarantee the room, while your suggestion are noted to be discuss with our management.

We hope to welcome you again in a future to witness our improvements.

Regards,

Arifin Achmad
Hotel Manager

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