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“Good hotel but a favourite for government training” 3 of 5 bubbles
Review of Hotel Santika Makassar

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Hotel Santika Makassar
Ranked #12 of 98 Hotels in Makassar
Certificate of Excellence
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good hotel but a favourite for government training”
3 of 5 bubbles Reviewed June 6, 2012

This is a nice, clean hotel. As anywhere in Sulawesi service is a bit slow. The rooms are spacious and clean although decor is basic. Free internet, good desk. The reason for the lower overall rating is that this is a favourite location for workshops and training events for public servants, so it is difficult to get rooms and heaven forbid that you need to extend your stay. Guests can be roudy/noisey.

  • Stayed June 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank AYAHSAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 reviews from our community

Traveler rating
    34
    102
    55
    9
    2
See reviews for
17
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Semarang
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed March 15, 2012

Santika is a guarantee for a good food and prime location
the staffs are nice, helpful and give prompt service

just need a touch up in the lobby to make the area "alive"

  • Stayed March 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Aisha04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsmakassar, Public Relations Manager at Hotel Santika Makassar, responded to this review, March 18, 2012
Thanks for your review. Your suggestions are very helpful to make the Santika Makassar get better and we hope that you are always happy to stay at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lismore, New South Wales, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed February 19, 2012

The staff here are very helpful (well, during the day at least - the night staff neglected to give me a 3.30am wake-up call I booked so as to make a flight). Rooms comfortable, aircon not too noisy, pool is large, breakfasts ok. One food plus is a really good seafood restaurant directly opposite.

  • Stayed February 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank PhilH529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seremban
Level Contributor
77 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed December 13, 2011

Got to stay at this Hotel for 2 days and 2 nights in mid November 2011.
Minus points.
Found the room, a little smaller then most other hotel room, but adequate.
Bathroom was also a little small.
Dining facilities and choice was also limited.
Plus points
They have a great jacuzzi and sauna.
Hotel is located close to Losari beach and other eateries.

Look out for a receptionist called Aini, a very helpful young lady.

  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank chelvijay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, Italy
Level Contributor
176 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed December 1, 2011

After having stayed at the excellent Santhika in Denpassar we wrongly thought that they had a similar hotel in Makassar. One of the two elevators did not work and was not repaired. Waiting time to change floors 10 minutes. The bedlinen and towels STANK like washed without washing powder. The bedlinen was shabby and torn. The bathtub didn't drain. Complaints were listened to but nothing was done about it. I wrote an email concerning the inconveniencses encountered but no reply. My suggestion? AVOID the Santika in Makassar!!!!!

  • Stayed November 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank CriticallyMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed October 17, 2011

I always loved the hotel because of the very comfortable bed, nice breakfast (they serve you various local food that changes every day apart from the usual American/Continental menu), free wi-fi, free whirpool and sauna in their spa and great location. It is by walking distance to Losari Beach where they have various kind of food and souvenirs. The check in was very quick and straight to the point. The staff are very attentive. If I need anything, i.e. extra towels, they send it over to my room in minutes. The food in the restaurant was also nice with very reasonable price. They're free wi-fi also reaches the rooms, which was very helpful.

This was my fourth stay in the hotel, I would definitely stay again if come back to Makassar.

Room Tip: Upgrade to the deluxe room. Slightly bigger.
See more room tips
  • Stayed October 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Tedzski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
57 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed September 22, 2011

I stayed here for 3 nights, bed is nice, great breakfast although service could be quite slow, nice, attentive staff. The hotel needs a bit of cosmetic improvements, though. but apart from that...great hotel...will definitely go back.

Room Tip: if possible choose a room which doesn't face the street since the noise of cars and motorcycles...
See more room tips
  • Stayed September 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank fajarperdana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Santika Makassar

Property: Hotel Santika Makassar
Address: Jl. Sultan Hasanuddin no. 40, Makassar, Indonesia
Location: Indonesia > Sulawesi > South Sulawesi > Makassar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 98 Hotels in Makassar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Santika Makassar 4*
Number of rooms: 118
Official Description (provided by the hotel):
Enjoying beautiful views of the beach and Makassar City, Hotel Santika Makassar provides free Wi-Fi and a relaxing hot tub in its spa. Featuring a modern exterior, it also has a fitness centre and business centre.The contemporary air-conditioned rooms all come with a satellite TV. Some enjoy city views from a high floor. En suite bathrooms come with a shower.Hotel Santika Makassar is a 5-minute walk from Rotterdam Fort in Losari Beach. It is a 10-minute drive from Trans Studio indoor theme park and a 30-minute drive from Sultan Hasanuddin Airport.Kafe Kalosi serves traditional and Continental dishes. Wine and cigars can be enjoyed at Spermonde Lounge.Guests can request for laundry services, or make use of the hotel's meeting rooms. The front desk operates 24 hours. Room service is available. ... more   less 
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