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Singgasana Hotel Makassar
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Reviewed January 11, 2012

I stayed at this hotel one night in a business trip in Makasar in October 2011. The hotel has comfortable rooms and good facilities, but some of the staff are unprofesional. I do reservation in advance and ask them to pick me up at the airport, everthing is confirmed and OK but I have to wait 30 minutes at the airport and the airport transfer from the hotel never show up. I toke a taxi to the hotel and I'm surprised that my name is not on their reservation. Luckily I still got a room, and when i checked, they just write the book and they forgot to input into the system. Air condition did not running well in my room and I asked the staff to come to fix it through the front desk, I have to wait and enginering staff never came.

The next day I asked the information of nearby church to the front desk staff and they had no information at all, then i ask the taxi, church is just not up to 50 meters away from the hotel.

  • Stayed: October 2011, traveled on business
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2  Thank RENEE PICASSO M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2010

The hotel has somewhat well-worn look, decor is slightly tired but the welome was warm and friendly.

Good-sized room, good lighting and a comfortable bed. Free wi-fi in the room and restaurant a bonus.

Good-sized swimming pool but the sunbeds could definitely do with a refurb!

The location is excellent, 10 minutes walk from the sea front and a large supermarket round the corner. Walking distance to Fort Rotterdam, Mandala Tower and the local market.

The buffet breakfast caters mostly for Indonesian tastes as there ar few Westerners to be seen - the omelettes are recommended.

Take a phrase book, the staff are lovely but their English is very basic, even at the front desk!

  • Stayed: February 2010, traveled with friends
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Thank thenorwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2017
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  • Stayed: October 2017, traveled on business
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singgasana M, Front Office Manager at Singgasana Hotel Makassar, responded to this reviewResponded October 16, 2017
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Reviewed May 14, 2017 via mobile
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Stayed: May 2017, traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singgasana, Director of Sales at Singgasana Hotel Makassar, responded to this reviewResponded May 15, 2017
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Reviewed September 6, 2016
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  • Stayed: October 2015, traveled on business
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singgasana, Manager at Singgasana Hotel Makassar, responded to this reviewResponded September 12, 2016
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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