We stayed here for 4 nights but should have had the sense to move elsewhere after viewing our room. The 'deluxe' room was absolutely filthy, paint peeling from the walls, blue/green mold everywhere, air conditioner not working and a bar fridge (un-stocked) that you could grow mushrooms in it was so filthy and unclean!
This was NOT a four star hotel and hadn't been for the past 20 years. All of the photos on the web site were taken when the hotel was built 35 years ago! It was so bad it could not be rated honestly by the 'star' method. Apparently they have supposedly 'renovated' the deluxe rooms but we never saw them. We were moved to a 'cottage' with a slightly better outlook and possibly a poor 1/2 a star (being generous) rating at best, but were charged for the move!
Breakfast was strictly non-European; sweets, soups, rice and more rice. There were NO cereals as suggested by another reviewer, with the actual restaurant in need of some major TLC. When it rained they closed the restaurant, rather than get the roof repaired!
I cannot believe the comments from others on Trip Adviser. Can only conclude they were staying at a different hotel or management have 'pretended' to be guests to leave comments?
The swimming pool was big and a pleasant escape from the accommodations, though the 'pool attendant' neither spoke to us nor did he assist us with pool towels and requested drinks. He sat in his box and stared right through us as if we were not there. Best described as 'ignorant and lazy'.
The only plus, aside from the above, was the friendly staff but they could not hope to save this hotel from being the worst in Indonesia.
Be warned that the other 'positive' comments here should be viewed with extreme caution, do not book here wearing blinkers, because what you see is most definitely not what you will get.
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